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患者体验:公立医院改革绩效评价的重要依据
引用本文:孙如昕,陈家应.患者体验:公立医院改革绩效评价的重要依据[J].南京医科大学学报(社会科学版),2014(4):270-274.
作者姓名:孙如昕  陈家应
作者单位:1. 南京农业大学公共管理学院,江苏 南京,210095
2. 南京医科大学卫生政策研究中心,江苏 南京,210029
基金项目:国家自然科学基金项“农村乡镇卫生院基于绩效评价的激励机制研究”(71173117)
摘    要:文章对我国公立医院改革评价的重点进行了探讨,论述了以患者体验作为评价公立医院改革绩效标准的必要性和意义,并在分析、借鉴国际医院评估经验的基础上,对我国公立医院改革效果评估提出了相应建议,包括要建立正确的价值取向,完善公立医院补偿机制,以保护和增进患者健康为目标,建立以结果为导向的公立医院改革绩效评价体系。

关 键 词:患者体验  公立医院  改革绩效  评价
收稿时间:7/6/2014 12:00:00 AM

Patient experience: the key reference of performance evaluation on public hospital reform in China
Sun Ruxin and Chen Jiaying.Patient experience: the key reference of performance evaluation on public hospital reform in China[J].Acta Universitatis Medicinalis Nanjing(Social Science),2014(4):270-274.
Authors:Sun Ruxin and Chen Jiaying
Affiliation:School of Public Administration, Nanjing Agricultural University, Nanjing 210095;Center for Health Policy Studies, Nanjing Medical University, Nanjing 210029
Abstract:The article discussed the emphasis of evaluation on public hospital reform. It demonstrated the necessity and significance to take patient experiences as the performance reference of public hospital reform. And based on analyzing and referring international experience of hospital assessment, it raised relevant suggestions to public hospital reform evaluation, which included establishing a correct value preference, improving compensation mechanism of public hospital. To protect and improve people's health, a result-oriented evaluation system for public hospital reform evaluation should be constructed.
Keywords:patient experience  public hospital  performance of reform  evaluation
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