Organization and Management in the Third Sector: Toward a Cross‐Cultural Research Agenda

Third sector organizations in the industrialized and the developing world—and particularly the subset of third sector organizations known as development nongovernmental organizations (NGOs)—are becoming more culturally diverse in internal staff composition, management styles, and working environments. Although cultural issues have been largely absent from the nonprofit and the NGO research literatures, the organizational implications of societal culture and organizational culture are widely debated within other research fields. This article proposes a closer engagement between third sector management research and the wider study of cross‐cultural organizational issues within anthropology, development studies, and management theory. It argues that such an exchange is necessary if third sector organizational research agendas are to include changing organizational landscapes effectively, and the article concludes with some ideas for future research.     

Defining Chinese Nongovernmental Organizations

In interpreting the current surge of nongovernmental organizations (NGOs) in China, scholars have mainly applied western concepts of civil society, corporatism, and the third sector. These perspectives, however, are not sufficient to account for the importance of China's particular historical and political culture. This paper discusses the development and future of NGOs in the context of current scholarly research as well as the role of China's historical and current sociopolitical situation.     

WWW.FAITH.ORG (Re)structuring communication and the social capital of religious organizations

This paper examines the relationships between Internet and social capital building within religious organizations, which are relatively understudied foci. Building upon theoretical insights provided by new institutionalism and recent research on the Internet, social capital and religion, this article explores the ways in which religious organizations have (re)structured their norms, values, and practices of religious community in light of the incorporation of the Internet into their congregational life. Drawing from interviews conducted with Christian and Buddhist religious leaders in Toronto, this article discusses three major relationships in which the effects of the Internet on social capital may be understood, that is, complementary, transformative, and perverse relationships. Religious organizations are traditionally associated with relatively high stocks of social capital, yet findings here suggest that their communicative norms, values, and practices are changing to a varying extent. The results also indicate that the relationship between the Internet and social capital building is largely complementary; however, the Internet is perceived by some to be a 'mixed blessing', facilitating the potential transformation of organizational practices that affect community norms while leading to the dispersion of religious ties that could undermine community solidarity. Thus, contrary to earlier studies that have documented no evidence of innovations involving the reconfiguration of organizational practices and the adjustment of mission or services, findings here illustrate how some religious organizations have expanded the scope of their calling and restructured their communicative practices to spur administrative and operational effectiveness. Like other organizations, religious organizations are not insulated from technological changes including those associated with the Internet. This study clarifies and identifies key ways in which the distinct spirituality, cultural values, and institutional practices and norms of religious organizations influence communication processes that constitute bridging and bonding forms of social capital in this dot.org era of faith.     

Grassroots Support Organizations and Transformative Practices

ABSTRACT

This essay theorizes grassroots support organizations (GSOs) as empowerment-oriented development nongovernmental organizations (NGOs) and grassroots support as a growing field of community-based practice. It offers a conceptual definition of GSOs; specifies their organizational features, functions, and goals; and differentiates them from other public and private intermediary organizations. It also details the activities carried out by GSOs and suggests how these cohere into a model of grassroots support. The article discusses the challenging issues of financing, accountability, and scale faced by GSOs. Finally, it establishes the relevance of social work to grassroots support and GSOs as fields of study and practice.     

Emancipation or Accommodation? Faith and Justice in a Globalized Africa

Abstract

This article interrogates the meaning of ‘justice’ for religious actors in Africa, comparing the post-independence period to the contemporary one. The treatment and meaning of justice by these actors today differs in important ways from ideas about justice during previous generations’ struggles for freedom. This is because (a) the promise of independence entailed a proactive, emancipatory and pan-African overhaul of oppressive and inegalitarian practices; while justice talk today occurs in a neoliberal context of more reactive and sometimes accommodationist measures to redress problems of violence and poverty; and (b) African leaders and religious thinkers themselves defined the meaning and components of justice in the past, while today much of the discourse around justice emanates from issues identified by transnational nongovernmental organizations and agencies. A neo-Weberian approach helps distill significant characteristics of the complex faith-justice-globalization relationship in these different periods, as well as their imbrication into religiously-plural and syncretic religious contexts.     

Islam and development: opportunities and constraints for Somali women

This article describes the effects of the rise of Islamic extremism on women's lives in Somalia since the early 1990s. Throughout the conflict and afterwards, Somali women's organizations in different parts of the country have been active in both development work and advocacy for peace. They were challenging both the government and nongovernmental organizations to recognize and promote the role of women in society, and to resist threats to women's rights. It has been documented that religious extremists were challenging women's rights within marriage and family, to their economic and political participation outside the home, and to their freedom of dress and behavior. The paper also highlights the fact that wholesome and unwholesome traditional practices tend to be associated with Islam, and with other rights as defined in Islam. It reconfirmed that the violations against Somali women's rights are culturally rooted, and that such practice continues unchecked. Until Somali women received a better education, particularly in religious education, this situation will continue. The only hope are the women's organizations who seriously attempt to redress the extremists' strategy of marginalizing women on the grounds of religious evidence.     

Organizational Crisis Resistance: Examining Leadership Mental Models of Necessary Practices to Resist Crises and the Role of Organizational Context

This study explores which governance practices nonprofit leaders consider necessary to avoid organizational crises. Further, it explores whether these leadership mental models of crisis resistance depend on the organizational context. This helps determine whether practical learning points are organization specific or can be applied broadly. With a multilevel sample of 304 leaders from 44 Belgian nongovernmental development organizations, an exploratory path analysis reveals that nonprofit leaders consider continuous improvement, as a governance practice, particularly relevant for effective organizational crisis resistance. A multilevel analysis also shows that variations in leadership mental models cannot be explained by the organizational variables used in this study (organizational size, leadership group size, operational activities, and languages in the leadership group). This article concludes with a discussion of consequences for further research.     

Global activism and new media: A study of transnational NGOs’ online public relations

This study examines how transnational nongovernmental organizations make use of new media tools in their public relation activities and what factors influence their online public relations. A survey of communication representatives at 75 transnational NGOs based in the United States found that promoting the organization's image and fund-raising were the two most important functions of new media for the NGOs. Organizational capacity and main objective of the organization were significant predictors of NGOs’ new media use in their public relations. However, organizational efficiency and revenue did not significantly predict NGOs’ use of new media.     

Leadership succession and the performance of nonprofit organizations: A fuzzy‐set qualitative comparative analysis

Leadership succession is critical to the performance of nonprofit organizations. Existing research has mostly treated leadership succession as an instantaneous event, and it has examined the independent effects of certain factors on organizational performance. However, little research has focused on the combinations of causally relevant factors. This article integrated organizational life cycle, resource dependence, and institutional theories, as well as the organizational fit literature, to explain how contextual and strategic factors combine to affect postsuccession performance. A fuzzy‐set qualitative comparative analysis (fsQCA) was used to analyze 15 succession events in Chinese environmental nongovernmental organizations (NGOs). The study identified four pathways to good NGO performance after succession. It also highlighted that it is not succession per se but the succession context (i.e. founders' control, board governance, professionalization, and political environment) and the strategic orientations of the successor that affect postsuccession performance in nonprofit organizations.     

Determining Factors in Online Transparency of NGOs: A Spanish Case Study

The social demand of transparency in nongovernmental organizations (NGOs) has increased. This is due to their social and economic impact and the incidences of fraudulent behavior by some international NGOs managers. In this regard, an improved and abundant dissemination of information by NGO is essential. The Internet is considered a strategic communication tool in such dissemination. Following an explanatory research line, this article aims to identify the influence of the factors ??organizational size??, ??organizational age??, ??public funding??, ??legal form??, ??internationalization??, ??board size??, and ??board activity?? in the dissemination of web page information. The results show that only the factors of ??organizational size??, ??public funding,?? and ??organizational age?? are statistically significant.     

Gender relations, "Hindu" nationalism,and NGO responses in India

This article explores the strategies employed by nongovernmental organizations (NGOs) to challenge the right wing nationalism that dominates Indian politics. The opposition of the NGOs to the current political climate has evolved a variety of strategies, depending on their links with northern NGOs or international organizations such as the UN, and their reliance on foreign funding. The organizations that have links with international NGO community primarily express their opposition through consciousness raising and networking strategies. Because NGOs activities at the national level have the potential to attract the attention and anger of nationalist actors, many choose to operate at local level for fear of harassment. Some get involved in initiatives such as direct-action campaigns which spring up when violence breaks out in a locality, or immediately afterwards. Another strategy being set up by NGOs is cooperative and cross-community initiatives to encourage as well as build on historic relationships of socioeconomic and political interdependence between Hindus and Muslims. These strategies seek to strengthen people's awareness of the distinction between personal spiritual beliefs, the true character of India's composite culture, and of the religious rhetoric being disseminated by nationalist for the purpose of securing political power. Although much effort has been exerted by these organizations, these strategies have limitations, which are discussed in this paper.     

Strategy and Structure in Managing Global Associations

A key aspect of civil society worldwide is the emergence of thousands of nongovernmental organizations that operate on a global scale. The special challenges of organizing and managing these organizations include massive communications problems and the need to accommodate a wide diversity of interests. In this paper, we ask what kinds of organizational structures and management strategies are utilized by globally oriented nongovernmental organizations involved in the development of civil society, and we consider the advantages and disadvantages of alternative structures. From 15 case studies, we find that three principal types of structures are utilized: corporate partnerships, federations, and membership associations. We also find that management challenges are addressed in various creative ways within these structures, and that the federation form appears to be generally effective and avoids some of the risks associated with other forms.     

The Sociology of Religious Organizations

Whether willingly or not, the sociology of religion has become increasingly influenced by organizational theories and research. Despite objections, the sociology of religious organizations is an area of study rising in prominence. Growth comes from both explicit and implicit applications of organizational theories. In a push toward more explicit connections, we review three organizational theories with particular relevance to the study of religion: organizational ecology, resource dependence, and new institutionalism. For each, we suggest possible paths for future research. Methodological challenges complicate this research. Religious organizations vary widely in size and scope. The advent of new nationally representative surveys of religious congregations opens new analytic opportunities, although these data remain limited in significant ways. In closing, theoretical and methodological implications for the sociology of religious organizations are discussed.     

How Should an International NGO Allocate Growth?

PLAN International (PLAN) developed a methodology to ensure that its robust growth in the late 1980s and early 1990s was directed in a manner that was explicitly consistent with organizational strategy. This methodology enabled it to target its growth toward countries where child-related need was greater and in which its program approach was likely to have most impact. Managers of international nongovernmental organizations should find PLAN's experience relevant as they strive to strike a balance between organizational expansion, with its pressures and distractions, and the crucial need to maintain institutional focus.     

Toward Culturally Democratic Citizens: Nongovernmental Organizations and the State

This study investigates the relationships between nongovernmental organizations (NGOs) and the state. It demonstrates that Colombian state institutions aim to foster “culturally democratic citizens” through decentralization initiatives and participation mechanisms at the local level. The National Culture Plan is an overarching national policy that intends to be a reference for governance and civil society participation looking particularly to the players involved in the provision and consumption of cultural activities for its implementation. It marks a change at the national level as it launches civil society into the formulation of cultural policies and political participation in general. By examining local nongovernmental organizations through document and qualitative analysis, the study identifies four types of nongovernmental organizations that self-identified as working in cultural activities in Bogotá—insiders, yearners, dismissers, and outsiders. These types of NGOs emerged in personal interviews and illustrate that NGO–state relationships vary across the sector. Participation among the nongovernmental sector is uneven despite institutional reforms and initiatives supported by national legislation. This article provides data to add to a growing and innovative body of research necessary for professionals in public policy and nongovernmental management fields.     

A relational approach to social impact: Moving beyond instrumental and consumer approaches

Social impact can be understood as the real or perceived, intended or unintended, relational and agentic consequences that emerge from organizational decisions or actions for individuals, communities, and societies. Inherent here is the recognition that social impact aligns with consequences, whether it be on individuals, communities, and societies, and that these consequences stem from organizational decisions and behaviors. Drawing on wider social impact scholarship, this paper identifies two approaches—instrumental and consumer—that have provided lenses on how organizations make decisions about social impact and related consequences, and the level of involvement stakeholders have in these decisions. This paper proposes that the understanding of social impact should evolve to reflect the relational worldview advocated in the public relations discipline, which is one that emphasizes the importance of organizations, individuals, and communities contributing to a fully functioning society. A relational lens shows that social impact can be understood as changes—whether they be intended or unintended, anticipated or unanticipated, positive or negative—in the way people live, experience, sustain, and function within their society, resulting from organizational decisions and consequent behaviors as co-determined by organizations and their stakeholders. The relational approach requires the adoption of a relational perspective on identifying, predicting, evaluating, managing, and reporting on social impact, operationalized via the seven-step Relational Framework of Social Impact conceptualized in this paper. While social impact is a relatively new term in the public relations literature, this paper highlights how public relations scholarship is well placed to enrich the social impact discipline due its emphasis on fostering a fully functioning society.     

The Institutional and Technical Structuring of Nonprofit Ventures: Case Study of a U.S. Hybrid Organization Caught Between Two Fields

This paper engages the concept of the organizational field to explore the status of a growing set of organizations referred to as social enterprises, nonprofit ventures, and social purpose businesses. The argument is developed through an ethnographic case study of a nonprofit hybrid organization (in the United States) that is training welfare recipients in their own in-house businesses. First, this paper provides an overview of the commercial trends in the nonprofit sector and the rise of social purpose enterprises. Then, employing key concepts from neo-institutional theory, the author proposes framing nonprofit-business hybrids as organizations positioned in two different organizational fields—each necessitating different internal organizational technologies—to elucidate the structural tensions that can emerge inside these new hybrid models. Internal organizational tensions identified in the case study are highlighted. Finally, the proposed use of organizational field theory developed from the case analysis is discussed in terms of social enterprise more generally.

The Attributes of Effective NGOs and the Leadership Values Associated with a Reputation for Organizational Effectiveness

Building on prior research characterizing organizational effectiveness as a social construction, this article identifies the perceived attributes of effective transnational nongovernmental organizations (NGOs) and the leadership values associated with higher reputations for organizational effectiveness. Results are based on an in‐depth, mixed‐method interview study of 152 NGO leaders located in the United States and representing all major sectors of organizational activity. Among the twenty‐nine attributes that leaders identified in peer organizations that they regarded as particularly effective, leaders stressed instantiation of sound principles or strategy, a grassroots approach, large organizational size and resources, being collaborative, singleness of focus, campaigning abilities, funding and fundraising prowess, global scope, and quality people. Furthermore, statistical analysis reveals that NGOs with leaders who value similarities with peer organizations, grassroots approaches, diversity of strategies, dedication, professionalism, and distributed organizational structures have significantly higher reputations for effectiveness.     

Illuminating gendered organization assumptions

One key to why organizations have been less successful at integrating a work–family agenda into their organizational cultures is that workplaces have failed to consider how gender assumptions influence workplace practices, policies and cultures. This paper presents a theoretical framework for considering how gender role assumptions have prevented organizational attempts to become family friendly. Further, this paper uses an organizational case study to illustrate this point. Specifically, a theory of gendered organizations is used to frame an analysis of 30 employee interviews. Data suggest that gendered organizational assumptions inherent to several workplace policies and practices contribute to employee strain associated with negotiating the demands of life on and off the job. Further, the findings show that these gendered organizational assumptions prevent organizations from developing workplace cultures responsive to employees' work, family and personal needs. A brief review of the interdisciplinary work–family field is presented, followed by a discussion of gendered organizations. Then, using interview data collected from management and ‘front‐line’ female and male workers employed at a municipal government, this paper examines how workplace practices, presumably gender neutral, affect employees and the organizational culture in which they work.     

Online Fundraising in the Human Services

SUMMARY

This paper examines emerging possibilities for use of the Internet in human service fundraising. Human service managers must compete for limited funds with their counterparts in educational, religious, health, and other nonprofit organizations. There is enormous potential for raising funds over the Internet; yet, this approach to resource development may not be appropriate or effective in some instances for certain human service agencies. The selection of fundraising approach must be consistent with the organizational context in which it is used. This paper provides examples of cases where use of the Internet may prove to be an effective method for human service fundraising. It also examines cases where use of the Internet may not be a good match for the organizational context, whether in terms of ethics or dollars raised.