Leadership and Uncertainty: How Role Ambiguity Affects the Relationship between Leader Group Prototypicality and Leadership Effectiveness

In social identity analyses of leadership the role of leader group prototypicality (the extent to which the leader is representative of the collective identity) in leadership effectiveness is emphasized. We extend this analysis by identifying role ambiguity as a situational influence that feeds into the desire to reduce uncertainty, as a moderator of the relationship between leader group prototypicality and indicators of leadership effectiveness (perceived effectiveness, job satisfaction and turnover intentions). Role ambiguity is proposed to lead people to turn to their group memberships, making leadership effectiveness more contingent on the extent to which leaders are group prototypical. Results of a survey of n=368 employees of four Italian companies supported this hypothesis. Role ambiguity and leader group prototypicality interacted in predicting perceived effectiveness, job satisfaction and turnover intentions, such that leader group prototypicality was more strongly related to leadership effectiveness for employees experiencing greater role ambiguity.     

Does valuing androgyny and femininity lead to a female advantage? The relationship between gender-role,transformational leadership and identification

The notion of ‘think manager–think male’ has been demonstrated in many studies. The current study examines whether leaders are perceived as more effective when they have ‘feminine’, ‘masculine’ or ‘androgynous’ characteristics, and how this relates to the leader's and followers' sex. Using carefully matched samples of 930 employees of 76 bank managers, we studied the relationship between managers' gender-role identity (perceived ‘femininity’, ‘masculinity’ and ‘androgyny’) and how this relates to leadership effectiveness in terms of transformational leadership and personal identification with the leader. Our findings show that among both male and female leaders, ‘androgyny’ was more strongly related to transformational leadership and followers' identification than ‘non-androgyny’, and that leaders' ‘femininity’ was more strongly related to leadership effectiveness than ‘masculinity’. Furthermore, the results show that women paid a higher penalty for not being perceived as ‘androgynous’ (mixing ‘femininity’ and ‘masculinity’), in comparison to men with regard to personal identification. When examining same- versus cross-sex relationships, we found that ‘non-androgynous’ male managers were rated higher by their male employees than by their female employees. Our findings suggest that women and men who are interested in being perceived as effective leaders may be well advised to blend ‘feminine’ and ‘masculine’ behaviors, and even more so when they are in situations of non-congruency (i.e., women in leadership roles and leading in cross-sex relationships). We discuss the implications of these findings for both theory and practice.     

Embodying who we are: Leader group prototypicality and leadership effectiveness

Leadership is a process enacted in the context of a shared group membership, and leadership effectiveness is contingent on followers' perceptions of the leader as a group member. Addressing this role of group membership, the social identity theory of leadership puts leader group prototypicality, the extent to which the leader is perceived to embody group identity, center-stage in leadership effectiveness. I review empirical research in leader group prototypicality, concluding there is a robust empirical basis for the key propositions of the social identity theory of leadership. I also identify newer developments that extend and enrich the social identity analysis of leadership, including attention to the roles of uncertainty, leader fairness, leader–follower relationship, leader self-perceived prototypicality, and leadership of creativity and innovation.     

Leadership wholeness: a human resource development model

This paper presents a phenomenological study of leaders' quest for wholeness from the perspective of contemporary human resource development (HRD). The experience of economic, ethical and spiritual crises in contemporary society, especially in organizational leadership, calls for a deeper quest for meaning and wholeness. However, little is known about how prominent leaders across the world and cultures, who have a reputation for wholeness, experience their journey. In order to gain insight into lived experience, 10 top spiritual leaders from different organizational contexts and across the globe engaged in in-depth conversational interviews to describe their experience of the quest. Four essential themes of spiritual leaders' quest for wholeness emerged from an analysis of the interview texts: (1) experiencing existential crisis; (2) embracing light and shadow; (3) unfolding ultimate dimension of being; (4) fostering an ethic of co-responsibility. From the analysis of the themes, a model of wholeness was constructed from a human resource development point of view: the Leadership Wholeness Model portrays the intra-dynamics of leaders' ongoing quest for wholeness penetrating through their existential, learning, spiritual, and moral dimensions of being and five ethical dimensions of wholeness permeating through the personal, organizational, social, global, and environmental spheres of life.     

Reconciling identity leadership and leader identity: A dual-identity framework

Research exploring the powerful links between leadership and identity has burgeoned in recent years but cohered around two distinct approaches. Research on identity leadership, the main focus of this special issue, sees leadership as a group process that centers on leaders’ ability to represent, advance, create and embed a social identity that they share with the collectives they lead—a sense of “us as a group”. Research on leader identity sees leadership as a process that is advanced by individuals who have a well-developed personal understanding of themselves as leaders—a sense of “me as a leader”. This article explores the nature and implications of these divergent approaches, focusing on their specification of profiles, processes, pathways, products, and philosophies that have distinct implications for theory and practice. We formalize our observations in a series of propositions and also outline a dual-identity framework with the potential to integrate the two approaches.     

Leadership Styles as Predictors of Self‐reported and Observed Workplace Bullying

The connection between leadership or management style, on the one hand, and perceptions of bullying, on the other, has received little attention within bullying research. Hence, the aim of this study is to examine the relationship between subordinates' ratings of their immediate superiors' behaviours, and both perceived exposure and claims of observations of bullying at work. Based on a sampling process which emphasized randomness and representativeness, the responses from 5288 respondents in Great Britain taking part in a nationwide study on psychosocial issues at work were included in the analysis. Bullying correlated with all four leadership styles measured. Yet, ‘non‐contingent punishment’ emerged as the strongest predictor of self‐perceived exposure to bullying, while autocratic leadership was the strongest predictor of observed bullying. Hence, while observers particularly associate bullying with autocratic or tyrannical leader behaviour, targets relate bullying more to non‐contingent punishment, i.e. an unpredictable style of leadership, where punishment is meted out or delivered on leaders' own terms, independent of the behaviour of subordinates. In addition, laissez‐faire leadership emerged as a predictor of self‐reported as well as observed bullying. Thus, leadership styles seem to play an important but complex role in the bullying process.     

Leadership decision-making: A behavioral reasoning theory analysis

Behavioral reasoning theory proposes that context-specific reasons are critical in decision-making, intention formation, and behavior. Reasons are especially important for leaders because of their frequent need to justify their decisions to others. Past behavioral intention theories, such as the theory of planned behavior, have not accounted for the impact of reasons on decision-making processes. Moreover, behavioral reasoning theory hypothesizes that reasons not only influence leaders' attitudes, subjective norms, and perceived control to act, they also directly influence leaders' intentions to act (through explicit or implicit processes). We tested theoretical propositions in a special case of executives' decisions to employ youth workforces (N = 283). Results demonstrated support for the theory, including its predictive validity over the theory of planned behavior. Regarding theoretical extensions for future research, the theory suggests that leaders' decisions could benefit from a careful analysis of their attitudinal, normative, and control perceptions as well as an explicit consideration of their specific behavioral reasons that are grounded in relevant fact, objective evidence, and empirical research. Finally, the possible link between leaders' justifiable reasoning and followers' perceived procedural justice and satisfaction is discussed.     

Up close and personal: Evidence that shared social identity is a basis for the ‘special’ relationship that binds followers to leaders

The present research extends prior work by proposing that followers' social identification with a group can translate into their relational identification with leaders. Study 1 demonstrates experimentally that compared to low-identified followers, highly identified followers perceive themselves to share relational identity with a leader when that leader is representative of their ingroup (but not if that leader is representative of an outgroup). Followers' relational identification, in turn, influences not only their experience of a personal bond with the leader but also perceptions of leader charisma. Study 2 replicates these findings in the context of Presidential candidates in the 2012 US election and extends them by examining leader prototypicality as a further moderating factor. Findings suggest that followers' experience of a ‘special’ and ‘personal’ bond with leaders arises from their social bond within a group that binds them together and provides a framework for their mutual relationship.     

Tell us about your leadership style: A structured interview approach for assessing leadership behavior constructs

It is widely recognized that leadership behaviors drive leaders' success. But despite the importance of assessing leadership behavior for selection and development, current measurement practices are limited. This study contributes to the literature by examining the structured interview method as a potential approach to assess leadership behavior. To this end, we developed a structured interview measuring constructs from Yukl's (2012) leadership taxonomy. Supervisors in diverse positions participated in the interview as part of a leadership assessment program. Confirmatory factor analyses supported the assumption that leadership constructs could be assessed as distinct interview dimensions. Results further showed that interview ratings predicted a variety of leadership outcomes (supervisors' annual income, ratings of situational leader effectiveness, subordinates' well-being and affective organizational commitment) beyond other relevant predictors. Findings offer implications on how to identify leaders who have a positive impact on their subordinates, and they inform us about conceptual differences between leadership measures.     

Leadership and Effectiveness in the Context of Gender: The Role of Leaders' Verbal Behaviour*

This field study focuses on verbal consideration, which is a leadership behaviour that expresses esteem for the follower and her or his work, knowledge and opinion. It was assumed that the relationship between verbal consideration and various outcomes is moderated by the leader's gender. One‐hundred‐and‐forty leaders and 455 of their direct followers were surveyed in a one‐wave questionnaire study in Germany. Male and female leaders showed the same degree of verbal consideration as rated by their followers. Verbal consideration is related to three out of four outcome variables for both sexes. One unexpected moderating effect of leaders' gender was found: followers of male leaders displaying verbal consideration report less ‘irritation’ (a state of exhaustion considered a threat to good task fulfilment). One explanation may be that male leaders get ‘extra credit’ for showing verbal consideration as it may be thought to entail special effort, whereas for female leaders it may be seen as normal and routine. This assumption should be examined in further studies in order to get more information about the different mechanisms by which female and male leaders reach the same quality of outcomes.     

Friend or Foe? CEO gender,political ideology,and gender-pay disparities in executive compensation

Do female CEOs reduce gender-pay disparities in top management teams (TMTs)? Some scholars draw on social identity theory to argue that, as individuals tend to identify with and support their in-groups, appointing a female corporate leader (i.e., CEO) will mitigate the gender-pay gap among executives. Yet, others draw on the queen-bee syndrome to postulate that some female CEOs may rather strengthen gender-pay disparities in upper echelons – by favoring out-groups (male) more than their in-groups (female). We bring together these opposing theoretical arguments to develop a ‘beyond CEO gender’ perspective, arguing that the effects of CEO gender on TMT gender-pay disparities should be considered in conjunction with the corporate leaders' values – as reflected by their political ideology. Our research demonstrates that conservative-female CEOs compensate female (versus male) executives lower compared to all other CEO gender-ideology categories (i.e., female-liberal CEOs, male-liberal CEOs, and male-conservative CEOs). Overall, our work contributes to theory on the CEO-TMT interface by highlighting the role of the CEO as the ‘architect’ of executive remuneration.     

Identity economics meets identity leadership: Exploring the consequences of elevated CEO pay

Economists have recently proposed a theory of identity economics in which behavior is understood to be shaped by motivations associated with identities that people share with others. At the same time psychologists have proposed a theory of identity leadership in which leaders' influence flows from their creation and promotion of shared identity with followers. Exploring links between these approaches, we examine the impact of very high leader pay on followers' identification with leaders and perceptions of their leadership. Whereas traditional approaches suggest that high pay incentivizes leadership, identity-based approaches argue that it can undermine shared identity between leaders and followers and therefore be counterproductive. Supporting this identity approach, two studies provide experimental and field evidence that people identify less strongly with a CEO who receives high pay relative to other CEOs and that this reduces that leader's perceived identity leadership and charisma. The implications for leadership, economics, and organizations are discussed.     

License to fail? How leader group prototypicality moderates the effects of leader performance on perceptions of leadership effectiveness

Leadership often serves as an explanatory category for performance outcomes (i.e., failure and success). This process can strengthen or weaken leadership effectiveness, because contingent on their performance leaders may gain or lose follower endorsement — the basis of leadership. Drawing on the social identity analysis of leadership, we hypothesized that leader group prototypicality and performance information interact to predict followers' perceptions of leadership effectiveness. Because group prototypical leaders are more trusted by their followers, we hypothesized that group prototypical leaders are evaluated as more effective after failure information than non-prototypical leaders. In contrast, we predicted that both prototypical and non-prototypical leaders should receive similar evaluations of leadership effectiveness after success. We found support for our predictions in a scenario experiment, a cross-sectional field study, and a laboratory experiment.     

From imagination to application: Making the case for the general method of theory-building research in applied disciplines

The author examines what factors determine leadership success in UK social enterprises. Despite the attention prompted by the UK government's ‘Big Society’ policies, this remains a relatively unexplored field in the leadership literature. Based on in-depth interviews with successful social enterprise chief executives, carried out between April and December 2010, this article challenges the dominance of competency models, based on purely behaviourist tradition. It examines the impact of personality, values, circumstance and career arc on the way these leaders perform in an attempt to take a fresh look at the interaction of traits, behaviours and situational flexibility in determining successful leadership in this type of organization. A number of key factors are identified and categorized as dimensions of ‘being’, ‘doing’ and ‘style’. Consistent contra-indicators are also identified, providing the basis for an approach to both leadership selection and development in this growing sector of the economy.     

The social role theory of unethical leadership

Challenging the standard reasoning regarding leaders' ethical failures, we argue that a potent contributor to these failures is the social role expectations of leaders. We maintain that leaders' central role expectation of goal achievement contributes to the over-valuing of group goals and greater moral permissibility of the means used to achieve these goals. In studies 1 and 2 we demonstrated that the role of leader, relative to group member, is associated with an increased appraisal of group goals which is predicted by the leaders' role expectations and not driven by the psychological effects of power. Next, we experimentally demonstrated the importance of both role expectations of leadership and group goal importance in leaders' justification to engage in morally questionable behavior to achieve group goals. Finally, we supported the social role predictions in a laboratory experiment by assigning people to roles and assessing goal importance and unethical decision-making and behaviors.     

Leading via the heart and mind: The roles of leader and follower emotions,attributions and interdependence

How do followers react to their leaders' emotional expressions, and how do these reactions influence followers' perceptions of their leaders' effectiveness? This research examines cognitive and emotional reactions to leaders' expressions of positive and negative emotions, and demonstrates how these reactions affect perceptions of leadership effectiveness. We show that follower interdependence (dispositional or manipulated) plays an important moderating role in understanding reactions to leaders' emotions. Results of three studies demonstrate that followers not only share their leaders' emotions, but also make attributions about the sincerity of their leaders' intentions, and these attributions affect their perceptions of their leader's effectiveness. Results also demonstrate that interdependent followers are sensitive to leader emotional valence and react more positively to leader positivity; non-interdependent followers do not differentiate positive from negative emotions in their leader. We discuss the implications of our research for the literature on leadership.     

Examining the role of Donald Trump and his supporters in the 2021 assault on the U.S. Capitol: A dual-agency model of identity leadership and engaged followership

This article develops a dual-agency model of leadership which treats collective phenomena as a co-production involving both leaders and followers who identify with the same social group. The model integrates work on identity leadership and engaged followership derived from the social identity approach in social psychology. In contrast to binary models which view either leaders or followers as having agency, this work argues that leaders gain influence by defining the parameters of action in ways that frame the agency of their followers but leave space for creativity in how collective goals are accomplished. Followers in turn, exhibit their loyalty and attachment to the leader by striving to be effective in advancing these goals, thereby empowering and giving agency to the leader. We illustrate the model primarily through the events of 6th January 2021 when Donald Trump’s exhortations to his supporters that they should ‘fight’ to ‘stop the steal’ of the 2020 election was followed by an attack on the United States’ Capitol. We argue that it is Trump’s willing participation in this mutual process of identity enactment, rather than any instructions contained in his speech, that should be the basis for assessing his influence on, and responsibility for, the assault.     

Followers' Personality and the Perception of Transformational Leadership: Further Evidence for the Similarity Hypothesis

Managers and supervisors are thought to affect their followers' attitudes and behaviour. Within leadership research, behaviour of leaders and managers is usually considered as the independent variable whilst followers' reactions are considered the dependent variable. In this study, we reverse this order and investigate the degree to which the evaluation of leadership is a result of followers' perceptions and attributions. In order to corroborate and extend previous experimental research, a field study was conducted to analyse the influence of followers' personality and perceived leader personality on followers' perception of leadership within an organizational setting. The results provide further evidence that followers' personality influences the perception of transformational leadership and commitment to the supervisor. Moreover, the perception of leaders' personality was related to the perception of leadership and commitment to the supervisor. The finding that the perception of supervisors' personality mediates both the relationship between followers' personality and the perception of leadership and commitment provides support for the similarity hypothesis. Results are discussed in the light of feedback and leader development.     

Exploring why leaders do what they do: An integrative review of the situation-trait approach and situation-encoding schemas

In order to enhance leaders' effectiveness, it is critical to clearly and accurately understand the underlying processes that contribute to leaders' decision making and behavior. The traditional trait approach to understanding leaders' underlying processing carries limitations and does not capture any of the situational characteristics that may be important. We thus advance the situation-trait approach by introducing the Cognitive Affective Processing Systems framework more fully into the leadership domain. A primary benefit of integrating this framework is that it identifies an attribute largely overlooked by leadership scholars, yet foundational to leaders' processing and behaviors: situation-encoding schemas. We integrate and review decades of research on four sets of situation-encoding schemas to demonstrate their important role in determining why leaders do what they do. This consensus shift, novel focus on situation-encoding schemas, and integration of four disparate sets of well-studied situation-encoding schemas has important implications for leaders' self-awareness, meta-cognition, effectiveness, and development.     

Leaders' narrative sensemaking during LMX role negotiations: Explaining how leaders make sense of who to trust and when

This investigation supplements Leader–Member Exchange (LMX) theory by explaining how leaders make sense of whether and when to trust members throughout role negotiations. This conceptualization of leaders' trust of members describes how leaders emplot members in storylines characterized as predictably good, unpredictable, or predictably bad, and catalogs the formal communication practices indicative of those predictions. Forty working adults, who have reputations for being effective leaders, were interviewed. Constant comparative analysis revealed leaders attempted to produce stories with characterological coherence about members' character development throughout role negotiations. The Leader-to-Member Narrative Sensemaking of Trust (LMNST) concept describes how participants reported trusting and doubting (often simultaneously) their members by evoking combinations of seven narrative elements (i.e., selection, probation, escalation, confederation, jeopardy, redemption, and termination). The LMNST contributes to the leadership communication literature a way of viewing leaders' discourse about members through the lens of narrative logics.