What's behind public trust in news media: A comparative study of America and China

The study first examines the media identification logic that the prime evaluating indicator for news media is public trust. Perceptions of trust are not only important from a marketing perspective, but also form a vital component of audiences' aesthetic criticism of news and news sources. Comparing people's attitudes towards media in America and China, this study finds media credibility ratings in China are much higher than those in America. Does this suggest that Chinese media are more credible, or are survey reports of public trust influenced by other factors? This study considers three perspectives for considering differences in reports of public trust – operation dynamics, imaged power, and national identity. We consider to what degree, and under what conditions, could the survey reports of perceived public trust in media be related to media system differences, both among countries and over time. The study also examines the role played by structural dialectics such as profit orientation or propaganda orientation; professionalism orientation or authority orientation; and imagined community or heterogeneity construction. Finally, given the limits of survey methods and wording, the study brings forward an evaluation framework for the availability of transnational comparisons of media credibility, based on five evaluating dimensions of identity mechanism: professionalism identity, antagonism identity, heterogeneity identity, public sphere identity, and the “Other” identity.     

Hybrid social and news media protest events: from #MarchinMarch to #BusttheBudget in Australia

Public protest events are now both social media and news media events. They are deeply entangled, with news media actors – such as journalists or news organisations – directly participating in the protest by tweeting about the event using the protest hashtag; and social media actors sharing news items published online by professional news agencies. Protesters have always deployed tactics to engage the media and use news media agencies’ resources to amplify their reach, with the dual aim of mobilising new supporters and adding their voice to public, mediatised debate. When protest moves between a physical space and a virtual space, the interactions between protesters and media stop being asynchronous or post hoc and turn instantaneous. In this new media-protest ecosystem, traditional media are still relevant sources of information and legitimacy, yet this dynamic is increasingly underpinned by a hybrid interdependency between traditional news and social media sources. In this paper we focus on an anti-austerity government movement that arose in Australia in early 2014 and was mobilised as a series of social media driven, connective action protest events. We show that there is a complex symbiotic interdependency between the movement and the traditional media for recognition and amplification of initial protest events, but that over time as media interest wanes, the movements’ network becomes disconnected and momentum is lost. This suggests that the active role traditional media play in protest events is being underestimated in the current research agenda on connective action.     

Citizen engagement and the illusion of secrecy: exploring commenter characteristics in censored online news articles

We address the conflict between citizenship engagement through news commenting, and censorship needs. News articles often contain forms of censorship to maintain security, with non-identification of individuals a means of information protection. Commonly used is the replacement of a name with a supposedly non-identifying initial, protecting the identity of military personnel, witnesses, minors, victims or suspects who need to be granted anonymity in the public sphere. We seek to understand the characteristics of commenters including awareness of the potential for social media to circumvent censorship, and attitudes towards censorship in news articles. Our study of censored articles collected from online news pages on Facebook, presents insights into participant characteristics including a strong correlation between personal network size and censorship support.     

Corporate actors in Western European television news

News about corporations can be understood as an interdependent relationship among the public relations function, organizational logic and the logic of the media. This research addresses the visibility and role of corporate actors in Western European public television news. A quantitative content analysis was conducted of a representative sample of six primetime news programs (N = 139) in 2006. The results show that corporate actors do not appear very often in the news, that they are part of a civil-economic coalition and join the public debate about issues. Promotion of products, brands and organizations is hardly visible.     

The politics of flies: mocking news in Chinese cyberspace

Utilizing an illustrative case, this article examines readers' satirical comments on online news in Chinese cyberspace, revealing that using the news as a prop, netizens joke about social inequality and injustice, and parody sham and official stereotyped and hollow messages. Furthermore, by raising questions and exploring possible answers collectively, netizens unveil the absurdity of social policies and the hypocrisy, greed, and corruption of government officials. Hence, netizens' satirical comments focus a spotlight on social problems. This article argues that satirical comments enrich news and expand its content, thereby giving the news an aura, making ordinary news extraordinary, and making possible political and radical readings of seemingly apolitical and neutral news.     

Opinion expression via user comments on news websites: analysis through the perspective of the spiral of silence

User comments have become an essential part of news websites. In this article, we examine this mode of public expression via the theory of the spiral of silence. This is done while adopting alternative measures, with regard to three major issues on the Israeli agenda, and in comparison to expression in public, as in the traditional theory. Based on an Internet survey (n?=?712), the present study results support the relevancy of the spiral of silence to the online comment sphere. Perceived support for one’s opinion by the majority was found to have a positive and significant effect on the willingness to express opinion in the online sphere. The explanatory role of fear of isolation was more significant in the online sphere than in face-to-face context.     

Online news media in the Web 2.0 era: from boundary dissolution to journalistic transformation

This paper examines how online news media have changed as the Internet has moved from Web 1.0 to Web 2.0. Based on medium theory and boundary theory, online news media are conceptualized as being regulated by the “participatory open media code”. The code analysis attempts to examine the newly emerged form and structure of online news. In the new interactive media environment, it is found that online news media have changed significantly in the following areas: (1) the inclusion of user-generated content; (2) user participatory interactivity; (3)YouTubization; (4) instant reporting; (5) sharing and community networking; and (6) customization through new communication technologies. The trend of growing reader participation in social dialogue is apparent around the globe. The transformed online media have provided good platforms for citizen participation in news. Yet, there are still constraints against quality participation.     

Differential impact of Web site content: Exploring the influence of source (public relations versus news), modality,and participation on college students’ perceptions

This experiment examined the impact of source, modality, and participation on perceptions of credibility, salience, attitudes, and general Web site evaluation. The data showed no significant differences between online stories coming from either public relations or news sources on any of the study's dependent variables. However, significant differences did emerge for the effects of multimedia and audience engagement.     

Effects of online news forum on corporate reputation

This study tests the effects of online discussions about a company in an online news forum on people's perception of the corporate reputation of the company. The study is a 2 (tone of comments: negative versus positive) by 2 (number of comments: one versus five) factorial design experiment (n = 80). We found significant interaction effects between the two factors (tone versus number of comments) with regard to people's perception of the company's social responsiveness and employee treatment.     

Emergence of a ‘new public sphere’ in Bangladesh: the interactive dynamics between news television,citizens and the state

The consideration of media as the watchdog of democracy is prolific in the context of Bangladesh. The emergence of private satellite television with its potential to broadcast news enables discursive space within the contested politico-social setup. The visibility aspect, variations and liveliness of news bulletins brought by the private television channels created an appeal among the viewers signifying the mediated culture. An attempt to examine the interactive dynamic between the media, public and politics offers new ground for exploring the communication and culture. This paper examines the control and contestation of domestic private televisions by unravelling the interface with audiences and the state. It shows an enmeshed trajectory of politics and rise of television news-making culture that provides new aspects to understand the relation between media and democracy. Further, it argues for an emergence of localised public sphere by underscoring the engagement of audiences with television news. It locates the new, mediated public sphere beyond the television set, in the locations where multiple actions of viewing, interacting and interpreting enable a discursive space which is politically active and meaningful.     

Advancing a qualitative turn in news media trust research

The contemporary media environment represents the greatest challenge ever to journalism's legitimacy. Surveys conducted in different parts of the world highlight a decline in trust in news media. Due to the numerous changes in the news media environment, different investigative tools are required to grasp the mechanisms underlying news media trust from those adopted so far. This article provides a review of existing media trust research and argues that it is necessary to investigate news media trust (also) from a qualitative perspective because today understanding media trust is as crucial as measuring it.     

Local press meets transnational activism: news dynamics in an anti‐WTO protest

Transnational protests often involve a cross‐cultural encounter between “foreign” protesters and the local media and public, whose repertoires of contentious practices and discourses may differ. Examining how transnational and local actors interact in these events is one way to understand the significance and impact of transnational activism. At the same time, local media coverage of transnational protests can also be analyzed as such a cross‐cultural encounter. Following these premises, this article examines Hong Kong media coverage of the transnational protests during the World Trade Organization's 6th Ministerial Conference, which was held in the city in December 2005. The analysis focuses particularly on how this non‐routine news event provided the conditions for a more reflective interactive dynamics between the protesters and journalists, which contributed to emergence of media discourses negotiating and redefining the existing cultural understanding of protest actions. However, the case study also shows the limits regarding how far the redefinition and negotiation can go. Theoretical implications of the analysis are discussed.     

Public relations practitioners’ management of fake news: Exploring key elements and acts of information authentication

Using a thematic analysis of open-ended questions answered by current public relations practitioners in the United States, this study examined how public relations (PR) practitioners currently understand fake news and the strategies they use to verify information. Fake news is conceptualized as an important organizational issue that requires monitoring and management by PR practitioners. Participants identified manipulative intentions and misleading content intended to harm reputation as key elements of fake news. The current findings suggest that PR practitioners rely on both traditional news media and crowdsourcing to verify information. Finally, to differentiate clients’ content from fake news, participants emphasized the need to maintain control as the official source of information, avoid any controversies in official responses, and adhere to PR professional standards and ethics.     

Implications of urbanism for the use of local news media: effects of population concentration on types of news acquisition in Japan

The Internet, a global computer network enabling people to send and receive information anywhere in the world, also functions as a local medium of communication. This study focuses on the role of the Internet in transmitting local news and examines the effects of community population concentrations as socio-ecological environments on the use of local news media consumed online and offline. Data from 1367 respondents across 156 Japanese communities were used to analyze the relationships between type of community and type of news source. The findings suggest that people who live in highly populated communities tend more often to use the Internet to access local news, whereas those in less populated communities tend to use more traditional mass media. However, the results of this study did not show a relationship between population concentrations within communities and the acquisition of international news, nor did the social features of residents adequately explain the effects of population concentration on the acquisition of local news. These results are consistent with theoretical predictions based on network externalities, urbanism, and collective action. The findings indicate that local news consumption is embedded in local social contexts in a way that international news is not, reinforcing the importance of urbanism in the information age.     

Too much information? Predictors of information overload in the context of online news exposure

As the Internet provides massive amounts of heterogeneous information, people may perceive this medium as challenging. The difficulty to evaluate and select relevant information increases as more and more diverse sources and content are available. Information overload (IO) may be the consequence. The research presented here gives a first comprehensive overview of possible indicators for IO in the context of online news exposure. Based on an online survey (N=419), we found that younger people with less information-seeking self-efficacy were more susceptible to experience IO. Additionally, we identified motivations for media consumption and information retrieval strategies in the Internet that imply IO. With our results, we contribute to a further understanding of IO and provide an important basis for future research needed to face the challenges resulting from the rising media diversity.     

Spaces for public orientation? Longitudinal effects of Internet use in adolescence

The article departs from an overarching research question: How does young people's engagement in different Internet spaces affect the development of their public orientation during adolescence? It analyses longitudinal panel data in order to explore how young people's public orientation develops during a phase in life (13–20) which is critical for political socialization. Data are derived from three waves of data collection among young people who were 13–17 years old at the time for the first data collection. The concept public orientation is measured by three indicators: young people's values, interests and everyday peer talk. These indicators are analysed with reference to respondents' Internet orientations, which we conceptualize as four separate but inter-related spaces (a news space, a space for social interaction, a game space and a creative space). The results primarily emphasize the importance of orientations towards news space and space for social interaction. Overall, the findings strongly suggest that orientations towards these spaces are related to adolescents' public orientation. The findings confirm the centrality of news and information in political socialization, but they also challenge the idea that social media facilities – such as Facebook, Twitter and blogging – enable forms of social interaction and creative production that have an overall positive impact on young people's public orientation.     

Is journalism a transnational field? Asymmetrical relations and symbolic domination in online news

Are all transnational exchanges ‘fielded’? This article explores the limits of the concept of transnational field by focusing on the case of journalism. At first glance, journalism might seem to be the perfect example of a transnational field. The frequency, speed and extent of international exchanges between media outlets has increased dramatically with the development of online news, leading media scholars to develop the concept of ‘global news’. Yet I argue that such international exchanges do not necessarily constitute a field. Using ethnographic methods, I analyse the circulation of online news between the United States and France, two countries with strikingly different journalistic traditions. Specifically, I compare two editorial partnerships between US and French websites, one linking prestigious online magazines across the Atlantic and the other connecting tabloid-oriented news sites. I find that editorial content does not circulate seamlessly between the two countries. Based on this study, the article proposes three criteria that must be met for transnational fields to exist: competition over the legitimate definition of the field, reciprocal field effects, and the existence of common stakes. More broadly, the article contributes to defining the limits of the concept of ‘transnational field’ for the study of international exchanges.     

Media Representations of Sexual Abuse Risks

What are the risks associated with child sexual abuse? Who is at risk? From whom? For professionals working in the field of child abuse, the main answers to such questions are straightforward. There is a broad consensus that children are at risk from adults (and young people), often from men (and sometimes women) that they know. Fathers, step-fathers, uncles and brothers are often implicated. This is not, however, the focus of news coverage. Abductions, paedophile rings and abuse in children's homes attract intermittent but occasionally intense media attention. In contrast, sexual abuse of children within their own families is rarely front page news—except, that is, where the accusations are contested. Almost as soon as the existence of widespread abuse within ‘ordinary’ homes became public knowledge, this was over-shadowed by a series of high-profiled ‘scandals’, such as Cleveland, Rochdale and Orkney. The focus turned to questions of misdiagnosis, inappropriate intervention and the supposed coaching of children to make false accusations. More recently ‘false memory syndrome’ has hit the headlines suggesting that some adults' accounts of abuse can also be discredited. The news coverage often gives the impression that the main risks are not tochildren, but to parents, particularly fathers. How has this come to be the focus of public debate? Why is it that these risks have proved so much more ‘newsworthy’? This paper examines the media profile of the risks associated with sexual abuse and draws on interviews with journalists to seek to explain the shape of the coverage.     

Lay theories and criticisms of mental health news: elaborating the concept of biocommunicability

Abstract

This article examines how mental health service users/consumers, advocates, professionals and researchers interpret and theorise the impacts of mental health news. It focuses on the following themes: Creating fears about mental illness by focusing on criminal and violent acts; Reinforcing power imbalances by privileging biomedical issues and sources; and Sanitising mental health issues through the selective use of personal narratives. The study draws upon the concept of biocommunicability, which casts light on the performative power of health news in reinforcing ideas and expectations about the appropriate role for different actors to adopt in relation to health knowledge. Previous research on health news has identified biomedical authority, patient-consumer and public sphere as three predominant models of biocommunicability and this article examines how these are bound up with criticisms of mental health news. The findings are related to the ‘mediatisation of psychiatric culture’ as one of extremes and perspectives from Mad Studies.