Exploring the Important Role of Organizational Factors in IT Business Value: Taking a Contingency Perspective on the Resource‐Based View

Despite the importance to researchers and practitioners of how information technology (IT) contributes to organizational performance, there is an ongoing debate about the extent of IT business value (ITBV) and how to measure ITBV. Recently, a number of researchers have applied resource‐based view (RBV) and contingency theory to investigating ITBV, with mixed results. Researchers have started to recognize that ITBV is closely associated with the synergies created from IT and a variety of complementary organizational factors, which might be an alternative way to explain these mixed results. Through a review of the literature, this paper assesses the current level of knowledge in ITBV research. It identifies that significant progress has been made in the research domain, but that in‐depth inquiry into ITBV is still needed. Based on RBV and contingency theory, a research framework has been developed. The framework suggests that firms might be able to gain significant performance improvements if IT resources are in alignment with additional organizational factors (i.e. organizational strategy, organizational process, organizational culture, organizational structure). The authors believe that this framework will be valuable in assisting researchers and practitioners in understanding the complex ITBV process.     

From Resources to Value and Back: Competition Between and Within Organizations

Examining the relationship between the competitive processes between and within organizations, we use selection system theory to link resource value to product value. We identify three dimensions (in‐selection, before‐selection and after‐selection) that facilitate determining the value of resources based on the functions they serve in the competitive process between organizations in the product market, i.e. the external selection system. Subsequently, we use these dimensions to explore the competitive process among resource providers within organizations, i.e. the internal selection system. This leads us to formulate three propositions that link the competitive process within organizations to the competitive process between organizations. First, we posit that if resources that individually score highly along only one of the three dimensions are bundled, it is more likely that organizational performance can be sustained. Second, we argue that providers of resources scoring highly along multiple dimensions will enjoy stronger means of appropriation in comparison with providers of resources scoring highly along only one of the three dimensions. Third, we contend that the extent to which an organization endeavours to remunerate its resource providers based on their perceived contribution to the organization's competitive position has a curvilinear (inverted U‐shaped) relationship with organizational performance.     

A review of outsourcing from the resource‐based view of the firm

The phenomenon of outsourcing is becoming increasingly widespread among organizations and is now one of the strategic decisions that attract the greatest interest from professionals and organizational scholars. The primary purpose of the paper is to contribute with a review of the principal works that address outsourcing from the resource‐based view of the firm (RBV). The paper begins by setting out the main premises of outsourcing and then presents the different concepts of outsourcing and proposes a concept that is more in line with the theoretical framework used. This is followed by an analysis of the principal differences and similarities of the treatments of outsourcing from the traditional perspective of the transaction costs economics theory (TCE) and from the more strategic and up‐to‐date RBV. The next section contains a review of the most significant theoretical and empirical works on outsourcing that address outsourcing from the RBV. The contributions are classified into two categories, depending on the objectives: works that study the propensity to outsource and works that study the relationship between the outsourcing decision and organizational performance. Finally, a framework is proposed that is based on the resource and capability view with the aim of contributing to a better understanding of outsourcing and facilitating future empirical works from the RBV that are complementary and examine issues of greater interest that have been less developed in the literature to date.     

企业经营原因不明中的企业家能力

产业组织理论将企业经营绩效的决定归因于外部因素,而企业的资源、能力观则试图从企业内部来解释经营绩效,其中,原因不明是一个重要的难以模仿的资源,成为企业获得持续竞争优势的重要基础。本文对原因不明的内涵、特征进行了探讨,指出对企业家能力的忽视是导致原因不明的重要原因,抓住了企业家因素,原因不明似乎可以得到解释了。     

Initial resource heterogeneity differences between family and non-family firms: Implications for resource acquisition and resource generation

A fundamental, but overlooked stream of resource-based theory (RBT) is the analysis of combinations of initial heterogeneous resource endowments with homogeneous resources that are acquired in the market. These combinations can generate heterogeneous, specific non-tradable resources, which are a potential source of superior competitive advantage and, hence, performance. In order to operationalize this idea empirically, we analyse the development of internationalization resources (considered a specific category of non-tradable resources) within family and non-family firms. Compared to non-family firms, we argue that family firms are able to combine a particular type of heterogeneous initial resource (i.e. familiness) with homogeneous tradable resources acquired in the market. This question is tested using a panel of family and non-family Spanish manufacturing firms for the period 1990 to 2010. As a result, this study contributes to the literature on RBT, extending previous theoretical and empirical research in this stream.     

Only a matter of chance? How firm performance measurement impacts study results

Although strategic management research is well aware of the importance of construct measurement, surprisingly little rigor is applied regarding its core concept, firm performance. Using the example of the resource-based view (RBV), this paper demonstrates how divergence between theory-building and construct measurement regarding firm performance can produce misleading conclusions. The RBV seeks to explain value creation in the marketplace, yet empirical studies often measure various aspects of firm financial performance. Building on appropriation theory, I show that it is not possible to infer to changes in firm value creation from observed changes in firm financial performance measures and vice versa due to an omitted variable bias: the neglect of the relative bargaining power of stakeholders. This paper derives conclusions for research practice and suggests theoretically meaningful ways of bridging the gap between value creation and firm financial performance in the RBV framework.     

From Resource Base to Dynamic Capabilities: an Investigation of New Firms

Despite the numerous observations that dynamic capabilities lie at the source of competitive advantage, we still have limited knowledge as to how access to firm-based resources and changes to these affect the development of dynamic capabilities. In this paper, we examine founder human capital, access to employee human capital, access to technological expertise, access to other specific expertise, and access to two types of tangible resources in a sample of new firms in Sweden. We empirically measure four dynamic capabilities and find that the nature and effect of resources employed in the development of these capabilities vary greatly. For the most part, there are positive effects stemming from access to particular resources. However, for some resources, such as access to employee human capital and access to financial capital, unexpected negative effects also appear. This study therefore provides statistical evidence as to the varying role of resources in capability development. Importantly, we also find that changes in resource bases have more influential roles in the development of dynamic capabilities than the resource stock variables that were measured at an earlier stage of firm development. This provides empirical support for the notion of treating the firm as a dynamic flow of resources as opposed to a static stock. This finding also highlights the importance of longitudinal designs in studies of dynamic capability development. Further recommendations for future empirical studies of dynamic capabilities are presented.     

信息技术资源和信息技术能力的互补性及其绩效影响

信息技术资源和信息技术能力之间的关系是明确信息技术价值实现机理的基础。本文基于资源基础理论、竞争战略理论和核心能力理论,构建了信息技术资源、信息技术能力、信息系统支持企业竞争战略、信息系统支持企业核心能力和企业绩效之间关系的理论模型,研究信息技术资源和信息技术能力在信息技术价值实现过程中的互补性以及其对企业绩效的影响机理。利用层次回归分析方法对296份中国企业的实际调查数据进行了数据分析和模型拟合。研究结果表明信息技术资源和信息技术能力在信息技术价值实现过程中具有互补性,而且两者之间的互补性通过信息系统支持企业竞争战略和信息系统支持企业核心能力等中介变量间接影响企业绩效。     

Strategic human resource management: where have we come from and where should we be going?

Strategic human resource management (SHRM) implies a concern with the ways in which HRM is critical to organizational effectiveness. This straightforward assertion is examined in theory and through research evidence to reveal high levels of complexity in relation to how, when and why the interconnection between HRM and organizational outcomes is achieved. The two dominant normative models of 'best fit' and 'best practice' are considered. The paper concludes that the HR strategies of firms are heavily shaped by contextual contingencies, including national, sectoral and organizational factors. However, such a conclusion does not invalidate all 'best-practice' thinking. Although constrained in certain ways, underpinning principles of labour management still have relevance to practice as essential attributes of a firm's ability to compete in its chosen markets. The paper then considers the resource-based view (RBV) of the firm and asks whether this provides a better basis for the development of theory in SHRM and in understanding the contribution of HRM to the achievement of sustained competitive advantage. While limits to the utility of RBV in respect of SHRM theory are identified, important implications for research are signalled. Trends in the RBV literature are pushing all those interested in strategy towards studies of intellectual capital, learning processes and organizational adaptability. Researchers in HRM could, if they wished, play a central role in these developments because questions of how to attract, motivate and develop workers with critical and scarce abilities, and develop effective processes of work organization, must be fundamental to any model of knowledge-based competition. Greater progress will be made when organizations are studied in a much more interdisciplinary or systemic way.     

Big Data‐Savvy Teams’ Skills,Big Data‐Driven Actions and Business Performance

Prior studies on big data analytics have emphasized the importance of specific big data skills and capabilities for organizational success; however, they have largely neglected to investigate the use of cross‐functional teams’ skills and links to the role played by relevant data‐driven actions and business performance. Drawing on the resource‐based view (RBV) of the firm and on unique data collected from 240 big data experts working in global agrifood networks, we examine the links between the use of big data‐savvy (BDS) teams’ skills, big data‐driven (BDD) actions and business performance. BDS teams depend on multi‐disciplinary skills (e.g. computing, mathematics, statistics, machine learning and business domain knowledge) that help them turn their traditional business operations into modern data‐driven insights (e.g. knowing real‐time price changes and customer preferences), leading to BDD actions that enhance business performance. Our results, raised from structural equation modelling, indicate that BDS teams’ skills that produce valuable insights are the key determinants for BDD actions, which ultimately contribute to business performance. We further demonstrate that those organizations that emphasize BDD actions perform better compared to those that do not focus on such applications and relevant insights.     

Successful integration of target firms in international acquisitions: A comparative study in the Medical Technology industry

This paper explores approaches for integration of target firms in international acquisitions in the context of the Medical Technology (MT) industry. Recent research suggests that resource interactions present the primary activities in integration. With six in-depth case studies, this paper firstly reexamines the strategic resources in smaller units to build the foundation for later analysis. It then clarifies the concept of similarity and complementarity with two working definitions. After that, four integration approaches have been identified: capability maintenance, capacity building, product focus, and R&D focus. Finally, a two by two matrix is synthesized to reveal the nature of developing integration approaches from a resource-based view (RBV). Besides the theoretical contributions to acquisition literature, this study also has its compound managerial implications.     

Influential factors and performance of logistics outsourcing practices: an evidence of malaysian companies

Despite the growing trend of logistics outsourcing, there are very limited sources of literature on logistics outsourcing, especially in determining the relationship between factors influencing outsourcing and the extent of logistics outsourcing practices. In this study, we tap into the field of strategic management to help clarify the mechanisms underlying the links between factors influencing, logistics outsourcing practices and outsourcing performance. A model based on the resource based view illustrates the hypothetical connections among these variables. The data gathered from the survey were analysed using SmartPLS software. A response rate of 21 % out of the 486 firms selected was achieved and fixed as the empirical data for this study. The results of this study provide support that superior performance is correlated to the resources of the firm. The analysis shows that lack of human and physical asset capabilities, as well as transaction uncertainty influence the extent of different logistics outsourcing practices. The four logistics outsourcing practices under study were found to have a positive relationship with logistics outsourcing performance, particularly strategic focus. This study shows that although theoretically firms aim at cost reduction by employing a logistics outsourcing strategy but not proven in this study because the financial benefit was only positively contributed by one of the four logistics outsourcing practices under study. Besides that, the results from this study also support that most firms outsource their non-core activities of the logistics practices to respond to the transaction uncertainty that their business experiences.     

Complementary Resources, Appropriability and Vertical Interfirm Relations in the Italian Movie Industry

Resource-based view research plays a prominent role in strategic management studies. In this paper we investigate the relativistic interpretation of the 'scarcity' concept, the appropriability of complementary resources, the measurability of the contribution that a specific resource brings to the overall value of the firm. The theoretical issues have been made context specific trying to show (a) how a not-scarce complementary resource like movie theatres can help build value for the distributor, mainly through the creation of reputation for the subsequent TV broadcasting; (b) that this resource can be appropriated from different companies; (c) that companies can develop different kinds of interfirm relationships in order to control complementary resources; (d) that reliable and valid parameters can be provided to measure the value of resources and the related degree of control from the distributors. Supporting empirical evidence is provided and implications for managing complementary resources are discussed.     

Supervisory coaching and performance feedback as mediators of the relationships between leadership styles,work engagement,and turnover intention

Human resource development (HRD) is key to organizational success. With some HRD roles devolving to leaders in recent years, a gap in understanding is now evident in how leaders’ leadership styles shape development-oriented behaviours that may effectively assist them in fulfilling their HRD roles, and the corresponding effects that this has on employee work engagement and turnover intention. This study compared the effects of transformational and transactional leadership styles on employee attitudes (i.e. work engagement and turnover intention) through leaders’ behaviours (i.e. supervisory coaching and performance feedback). This study used a multilevel approach (i.e. matching leaders to multiple subordinates) with 500 employees, nested in 65 workgroups from private organizations in Malaysia. As hypothesized, we found a link between transformational (but not transactional) leadership and higher levels of supervisory coaching and performance feedback, and that these job resources mediate the relationship between transformational leadership and work engagement. Furthermore, we found that work engagement mediates the relationships of both supervisory coaching and performance feedback to turnover intention. Overall, the study results reveal one way in which Asian leaders can effectively facilitate some aspects of HRD through development-focused behaviours which serve as job resources to boost work engagement and reduce turnover intention.     

高绩效人力资源管理系统对新产品成功影响机制研究

本文以383家中国医疗器械生产企业调研数据为依据,实证研究了新兴市场企业高绩效人力资源管理系统对新产品成功的影响机制。由于新兴市场企业产品创新机制和发达国家不完全相同,在有效控制相关影响变量后,本文发现,动态能力对高绩效人力资源管理系统和新产品成功之间的关系起到部分中介作用;环境动态性对高绩效人力资源管理系统与新产品成功直接和间接关系以及总的关系存在显著负向调节作用。本文的研究丰富了新兴市场高绩效人力资源管理系统对组织创新影响的文献内容。     

From Temporary Competitive Advantage to Sustainable Competitive Advantage

Both industrial organization theory (IO) and the resource‐based view of the firm (RBV) have advanced our understanding of the antecedents of competitive advantage but few have attempted to verify the outcome variables of competitive advantage and the persistence of such outcome variables. Here by integrating both IO and RBV perspectives in the analysis of competitive advantage at the firm level, our study clarifies a conceptual distinction between two types of competitive advantage ? temporary competitive advantage and sustainable competitive advantage ? and explores how firms transform temporary competitive advantage into sustainable competitive advantage. Testing of the developed hypotheses, based on a survey of 165 firms from Taiwan's information and communication technology industry, suggests that firms with a stronger market position can only attain a better outcome of temporary competitive advantage whereas firms possessing a superior position in technological resources or capabilities can attain a better outcome of sustainable competitive advantage. More importantly, firms can leverage a temporary competitive advantage as an outcome of market position to improving their technological resource and capability position, which in turn can enhance their sustainable competitive advantage.     

家族企业跨代资源整合与组合创业

跨代创业是家族企业传承和永续经营的核心问题,涉及到两代企业家之间的资源整合和传承创新.现有研究大多关注家族企业的独特资源对创业的影响,但忽视了家族企业资源在代际之间形成的异质性结构及其在传承过程中的动态变化,二代涉入带来的资源异质性及其与一代资源之间的整合是组合创业的资源基础,也是推动跨代创业的动力.本文从资源基础观的角度出发,探究家族跨代资源异质性及其整合对家族企业创业行为的影响.基于1999年-2012年中国上市家族企业的数据进行回归分析,结果显示:家族二代异质性的知识资源对家族企业组合创业有显著的促进作用,而家族一代社会资本与二代异质性资源的整合也会正向影响家族企业的组合创业行为.分析结果还表明,地区市场化水平会负向调节知识资源异质性与家族企业组合创业的关系.本文结论对资源观在家族企业研究中的应用以及转型经济背景下的组合创业研究有重要贡献.     

关系强度、关系资源与新企业绩效——基于行为视角的实证研究

大多数研究认为,善于利用社会关系网络的创业者更可能收获更高的新企业绩效,但对关系资源在促进新企业绩效中的角色并没有引起足够重视.针对这一问题,本文考察了创业者所利用的关系强度、关系资源与新企业绩效之间的逻辑联系,以及资源获取行为对该作用过程的中介作用.研究发现:在创业过程中,越丰富利用关系资源的创业者更容易整合到更丰裕的创业资源,从而提升新企业绩效.尽管所利用关系强度更高的创业者往往能以更快的速度获取创业资源,但并不能确保创业者能够迅速应付创业初期的资源需求,并不会改善新企业绩效.本文的主要理论贡献在于嵌入到行为层面揭示了社会资本改善新企业绩效的作用机制及资源获取的中介作用,发现网络嵌入性资源是有助于解释新企业绩效差异的重要变量,这是对已有文献的重要补充.     

Drivers and Performance Outcomes of Innovativeness: An Empirical Study

The issue of innovativeness within organizations has attracted considerable attention in the literature. However, limited knowledge exists about the drivers of and their simultaneous effects on innovativeness and the role of innovativeness in enhancing performance. We adopt the resource‐based view (RBV) of the firm and insights from the literature on capabilities to investigate specific capability types serving as antecedents to innovativeness and to examine its performance outcomes. From a sample of 218 Greek manufacturers, the results indicate that managerial, entrepreneurial and technical capabilities facilitate the establishment of innovativeness, which in turn enhances business performance. The study lends support to prior research that highlights the importance of innovativeness in enhancing organizational performance and sharpens understanding of the drivers of innovativeness and the way they collectively operate through innovativeness to boost performance. The study further provides new insights into the role of innovativeness from the perspective of the RBV, while highlighting certain firm capabilities that might both enable and impede competitive advantage and superior performance creation. As such, this study contributes to the effective management of the innovativeness process within organizations.