Social innovation indicators

This article provides the results of the Regional Social Innovation Index (RESINDEX), a conceptual and empirical model that explores indicators of social innovation at organizational and regional level. The RESINDEX model links absorptive capacity of knowledge and social innovation in four types of key regional agents: profit and non-profit organizations, universities, and technological centres. The pilot application of the RESINDEX model held in the Basque Country (Spain) during the year 2013. Within the framework of this study 282 regional organizations were surveyed. The article contributes to the conceptual and empirical discussion on indicators in social innovation.     

The Sociology of Innovation: Organizational,Environmental, and Relative Perspectives

Innovation is risky. New products and firms are subject to high failure rates. To minimize the risk associated with innovation, most scholars agree that firms should engage simultaneously in two types of activities: exploring new alternatives and exploiting existing competencies. Firms that simultaneously engage in explorative and exploitative activities are called ambidextrous organizations. Research on ambidextrous organizations, however, inadequately considers the importance of the environment in which organizations operate for innovation success. The sociological view of innovation fills this gap by emphasizing the importance of social context for explaining innovative outcomes. The sociology of innovation highlights, first, the structural arrangements – characteristics of social networks, organizations, and institutions – that influence innovation and, second, the relative nature of innovation – whether an object is considered novel depends on one's vantage point. Drawing on the relative view of innovation, I develop a typology that outlines several paths to innovation with respect to two vantage points: the organization and the environment. I argue that minimizing the risks associated with innovation is most likely to occur when firms follow the path of innovation that consists of generating novel solutions that simultaneously exploit knowledge and resources that are both available to the firm and in the firm's environment.     

Promoting social innovation amidst organizational complexity: Case study evidence from the German Red Cross

Social innovation is concerned with the creation and implementation of new solutions to social problems. Although research commonly frames social innovation as the domain of small, entrepreneurial organizations, an increasing number of large and well-established nonprofit organizations have started actively launching their own innovation initiatives. Using a case study of social innovation ventures within the German Red Cross (GRC), this study identifies organizational hurdles and viable management strategies targeting the promotion of social innovation within particularly complex organizations. Based on our results, we develop a conceptual framework highlighting that promoting social innovation in established organizations requires simultaneous attention to multiple dimensions of leadership and governance. Our study thereby offers a blueprint for management strategies that can guide nonprofit leaders in their quest to promote social innovation from within their organization.     

Saving the Moral Capital of NGOs: Identifying One-Sided and Many-Sided Social Dilemmas in NGO Accountability

The literature on nonprofit management has embraced the concept of “accountability” to target urgent challenges related to NGO probity and integrity, and there have been attempts in the literature to use rational-choice-based governance approaches to solve them. Although the existing principal–agent frameworks provide important insights, they are limited to the analysis of financial relationships between NGOs and donors. We contribute to the literature in developing a comprehensive rational-choice-based governance approach to analyze all stakeholder relationships of NGOs. Applying the research program of ordonomics, we unpack two fundamental interaction problems: (a) the “stakeholder dilemma” between the NGO and a single accountability holder as a one-sided social dilemma and (b) the “competition dilemma” among rival NGOs as a many-sided social dilemma. We show that improving NGO accountability in relation to intended beneficiaries, peer organizations, and the general public also requires identifying the underlying governance problem as a competition dilemma focusing on collective self-regulation as a solution.     

Infectious Innovations? The Diffusion of Tactical Innovation in Social Movement Networks,the Case of Suffragette Militancy

This paper explores the diffusion of a tactical innovation – militancy – within the British Suffrage Movement, 1905–1914. It concentrates upon the influences that arise from personal social networks and which affect ego's decision about whether to adopt the new tactic. UCINET is used to map and visualise the activist networks of two suffragettes who made different adoption decisions. This reveals that ‘weak ties’ to ‘innovation champions’ (i.e. suffragette ‘travelling organisers’) connected both women to opportunities to learn about, observe and adopt militancy. In order to explain why one suffragette adopted the tactic and the other did not, however, there is a need to link structural and cultural analyses of social networks together. Here, I do this by following up empirically what Fuhse [Fuhse, J. (2009). The meaning structure of social networks. Sociological Theory, 27, 51–73] has called the ‘meaning structure of the network’ consisting of interpersonal expectations and network culture. I propose that the ‘meaning structure’ of the network is linked to the structural patterning of social ties – and the subjective meanings of ego – through the communicative interaction in which they both are rooted [Mische, A. (2003). Cross-talk in movements: Rethinking the culture-network link. In M. Diani & D. McAdam (Eds.), Social movements and networks: Relational approaches to collective action (pp. 258–280). Oxford/New York: Oxford University Press]. Focusing on communicative interaction and intersubjective meanings indicates that there is value in approaching personal networks as socio-cultural ‘lifeworlds’ [Habermas, J. (1987). The theory of communicative action, volume 2: System and lifeworld. Boston, MA: Beacon Press; Passy, F., & Giugni, M. (2000). Life-spheres, networks, and sustained participation in social movements: A phenomenological approach to political commitment. Sociological Forum, 15, 117–144.). This approach is particularly valuable in highlighting the construction of a ‘moral point of view’ within networks, which fundamentally shapes the symbolic legitimacy of culturally controversial tactics.     

Promoting innovation based on social sciences and technologies: the prospect of a social innovation park

Obviously Sir Francis Bacon's phrase “Knowledge is Power” refers not only to natural science and technology, aiming at understanding natural phenomena and obtaining material wealth, but also to social sciences and technologies, concerning social ideals and seeking harmonious and sustainable development in society. Innovation and entrepreneurship based on natural sciences and technologies have facilitated science and technology parks in the past; however, innovation and entrepreneurship based on social sciences and technologies are now laying the foundations for the concept of a “social innovation park”. The distinctive characteristics of social innovation parks and how social academic entrepreneurship is fostered by them through strategy and policy-making at local, national and global levels are explored in this study.     

How transformational leadership positively impacts organizational citizenship behavior in successful Chinese social work service organizations

Social work service organizations (SWSOs) have developed quickly, and there were nearly 8,000 of such organizations throughout China in the end of 2017. However, this rapid growth has brought both great opportunities and challenges. Globally, leadership has received increasing attention in the social work profession in the 21st century. Among different types of leadership, transformational leadership has been identified as a key issue in bringing more innovation and motivating employees' organizational citizenship behavior to overcome such challenges. Therefore, this study aimed to focus on social workers from the 170 applicants of the “Top 100 Social Work Service Organizations of 2017” which could be seen as the more successful SWSOs in China to examine how transformational leadership impacts organizational citizenship behavior by considering two mechanisms, workplace social capital and professional autonomy, in different areas throughout China. A two‐step process analysis was employed. First, a structural equation model was theoretically built, and it examined the direct and indirect relationships among all four latent variables, considering two mediation effects. Second, multiple group (high social work developed area group versus low social work developed area group) analyses tested the moderation effect. This study confirmed the key role of transformational leadership in the success of SWSOs and found workplace social capital as a full mediator and professional autonomy as a partial mediator in the relationship between transformational leadership and organizational citizenship behavior. These findings may shed light on the further development of SWSOs from the perspective of enhancing social workers' organizational citizenship behavior.     

Social Cocoons: Encapsulation and Identity Transformation Organizations*

The transformation of personal identities is an implicit or explicit goal of many organizations, including “new” religious movements, self-help groups, “deprogramming” enterprises, rehabilitation programs, and others. This essay describes and accounts for one important structural feature of identity transformation organizations (ITOs): encapsulation. Three types of encapsulation are described–physical, social, and ideological–and reasons why different ITOs emphasize certain types of encapsulation rather than others are suggested. Finally, we discuss how the need for encapsulation may conflict with other organizational imperatives of ITOs and we discuss the implications of this organizational dilemma for the successful functioning of ITOs.     

Studies of Scholarly Productivity in Social Work Using Citation Analysis

Ideally, an educator’s reputation should be based primarily on that person’s scholarly publications. However, reputation is more than the sum of one’s scholarly efforts. In this article, the authors seek to add objective information to the subjective decision-making process involved in hiring, promoting, or providing tenure to educators. The authors present norms of citations—objective indicators of reputation—for professors, associate professors, and assistant professors. These norms were derived from the Citation Index of the Social Sciences Citation Index (SSCI). Four studies were undertaken to examine scholarly productivity using the same basic methodology: citation analysis. In Study 1, the authors examined a sample of educators listed in the Encyclopedia of Social Work. These experts were used as a national norm against which other educators could compare themselves. Study 2 was based on a citation analysis of deans of all graduate schools of social work. In Study 3, the authors examined “local norms” of four particular schools of social work and discussed the differences between national and local norms. In Study 4, the authors examined “personal norms” through a detailed study of the careers of three individual professors, and compared their entirely scholarly productions against the SSCI record.     

The “Places and Non-places” Held by Women in Social Economy Organizations

Scientific literature and facts have highlighted the perpetuation of gender inequality in the labour market in spite of the ongoing endeavours of political bodies and legal norms to eliminate the vertical and horizontal segregation of women. Portuguese Social Economy Act stresses “the respect for the values […] of equality and non-discrimination […], justice and equity […]”. In this paper, we offer a reflection on indicators that uncover vertical and horizontal segregation in the labour market. Based on a mixed methodological approach, we found very high rates of employment feminization in social economy organizations. Women are mainly allocated to technical and operational activities, being ultimately underrepresented in statutory boards and as such excluded from deliberation and strategic decision. The sector is moving away from the ideals of justice and social equity and may preserve women’s “non-place” in the definition of the public and strategic direction and in the most invisible/private organizational “places”.     

The price of youth: commodification of young people through malleable risk practices

Risk has become a dominant part of theory and practice in young people's services over the past 30 years [Kemshall, H. 2008. “Risk, Rights and Justice: Understanding and Responding to Youth Risk.” Youth Justice 8 (1): 21–37; Goldson, G. 2000. “Children in Need’ or ‘Young Offenders’? Hardening ideology, organizational change and new challenges for social work with children in trouble.” Child and Family Social Work 5 (3): 255–265]. Young people are simultaneously described as ‘at-risk’ and risky, ‘permanent suspects’ [Mcara, L., and S. Mcvie. 2005. “The usual suspects? Street-life, young people and the police.” Criminal Justice 5 (1): 5–36] with the potential for committing crime, using drugs, being sexually promiscuous or under-performing in the socio-economic climate [Turnbull, G., and J. Spence. 2011. “What's at risk? The proliferation of risk across child and youth policy in England.” Journal of Youth Studies 14 (8): 939–959]. This paper reports on a UK study of youth practitioners’ perceptions of young people in relation to ‘risk’ and how this affects practice. Findings identify a context where practitioners engage with notions of young people as at-risk or risky, managing tensions between external constructions and the ‘real’ individual on an on-going basis. ‘Risk’ becomes malleable, with young people's risk biographies being amplified or attenuated on the basis of the practitioner's view of needs, resource allocations, contracts, targets, practitioner or organisational fears, risk management processes, and the desire to get the best for the young person. Whilst of short-term benefit, this commodification of young people is counter-productive, magnifying the construction of youth as risky others. The paper calls for new approaches to challenge the continued dominance of the youth risk paradigm in practice, policy and the academic youth studies field.     

Voluntary Association Membership and Political Participation: an Exploration of the Mobilization Hypothesis*

Survey data from 390 respondents was analyzed to determine the relative effects of organizational involvement, socioeconomic status, and political attitudes on political participation. Two theoretical perspectives were investigated: mobilization theory and selection theory. Both the mobilization and selection perspectives were supported by the data; however, organizational involvement was shown to explain more of the variance in political participation than did social status and political attitudes. The mobilization perspective was further examined to determine if it worked equally well in all types of organizations. We found that the relationship between organizational involvement and political participation was stronger for “instrumental” than for “expressive” groups and for organizations characterized by high, as compared to low, levels of political discussion.     

Examining the Psychometric Properties of the Identify as a Professional Social Worker Subscale

ABSTRACT

The purpose of this study was to examine the psychometric properties of the Identify as a Professional Social Worker Subscale, which assessed the Council on Social Work Education–prescribed competency identify as a professional social worker and conduct oneself accordingly. The results of confirmatory factory analysis indicated that the items on the measure assessed the underlying latent construct of identification as a professional social worker. The item response theory analysis indicated that the measure could be shortened to a four-item measure, and the item “demonstrate professional demeanor in behavior, appearance, and communication” was the highest discriminating item, whereas “advocate for client access to the services of social work” was the lowest discriminating item. Implications for research, measurement development, and the 2015 Educational Policy and Accreditation Standards are discussed.     

Whatever happened to “bureaucracy”: Empirical studies of the 1970s

Problems with defining the structure of the organization are the topic of this research. At the beginning of the seventies Hage and Aiken wrote: “Characteristics of organizations do not occur randomly; they are found together in definite patterns.” The purpose of this paper is to begin to make these non‐random patterns explicit. Such a task involves three steps: (1) defining “the” characteristics of organizations, (2) examining the empirical relationships of these characteristics, and (3) summarizing the findings. This paper focuses on step one. The structural elements of organizations as they appeared in the empirical studies of the 1970s as published in the American Sociological Review, American Journal of Sociology, Social Forces, Pacific Sociological Review, Administrative Science Quarterly, and The Academy of Management Journal are presented. Based upon these findings implications for steps two and three above are suggested.     

Social Innovation in Rural Regions: Older Adults and Creative Community Development*

Many so-called structurally disadvantaged rural regions are characterized by an ongoing demographic change, low economic productivity, and an insufficient infrastructure. Paradoxically, citizens of such regions are often urged to address local challenges by developing innovative ideas, products, or services. Innovation is becoming a “message of salvation” and imperative to local action due to a rise of an innovation regime that conceptualizes innovation as reflexive and ubiquitous. Unlike cities, however, disadvantaged rural regions are often seen as not conducive to innovation. And older adults are rarely ever regarded as potential innovators. This article will examine how innovations emerge in disadvantaged rural regions and what role older adults play in this context. It focuses on social innovation which is important for processes of rural renewal. Drawing on insights gained through the “Innovation in Rural Municipalities” research project, the paper illustrates the resourcefulness of older adults in the context of socially innovative community development. Older adults can in fact act as drivers of innovative projects, actively participate in and make use of social innovations. Their specific role, however, depends on their personal motives, community-related interests, and available resources.     

New Institutional Entrepreneurship and a Celebrity CEO: The Role of Institutional Actors in Japan

DiMaggio and Powell [1983. “The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields.” American Sociological Review 48 (2): 147–160] suggest that the trend currently seen in Japanese organizations to develop organizational reforms, and notably downsizing, is a kind international ‘mimetic isomorphism’ based on Western blueprints. These concepts of isomorphism and legitimacy go hand in hand with the increase in the use of Western language. However, this paper shows that these concepts have not entered into Japanese culture without debate, resistance and transformation. The paper also looks at the newly developing concept of ‘institutional work’ [Lawrence, T., and R. Suddaby. 2006. “Institutional Work.” In The Sage Handbook of Organization Studies, edited by S. Clegg, T. B. Lawrence and W. R. Nord, 215–254. London: Sage; Lawrence, T. B., R. Suddaby, and B. Leca. 2009. Institutional Work: Actors and Agency in Institutional Studies of Organizations. Cambridge: Cambridge University Press; Lawrence, T. B., R. Suddaby, and B. Leca. 2011. “Institutional Work: Refocusing Institutional Studies of Organization.” Journal of Management Inquiry 20 (1): 52–58], and argues that this is a useful concept in order to study how PR activities in the Western style have become institutionalized within organizations. The paper also investigates the roles of institutional actors in Japan, by examining the case of Nissan Motor. This industry leader announced drastic downsizing, almost for the first time in Japan, suggesting its contribution to creating new institutional entrepreneurship more widely within Japanese organizations. This research examines the role of top leaders and mass media, who are one of the main institutional actors but are less often considered by neo-institutional theory.     

The establishment of a foster care programme by a voluntary organization

Social Administration seems to be IN these days and there is probably no social work course without at least some lectures under this heading. Unfortunately, there is a wide variety in the interpretations of what it really means, and an even wider variety of emphases when applying social administration to social work practice. An added difficulty is the problem of the many different definitions of “social”, “administration”, “policy”, both within social work and in other disciplines.     

Digitalization as “an Agent of Social Change” in a Supermarket Chain: Applying Blumer's Theory of Industrialization in Contemporary Society

In this article I pursue Blumer's argument in Industrialization as an Agent of Social Change that social changes are the consequence of people's interpretation of technology. By examining oral history interviews with managers and other staff of the British supermarket chain Tesco I explore the relationship between “digitalization” and the organization of the business. The analysis reveals how the interviewees interpreted emerging computing technologies, and how the deployment of these technologies in the business impacted the material and ecological arrangement and the distribution of knowledge in the company. The article ends with a discussion of the relevance of Blumer's framework for contemporary studies of “digitalization” and social change.     

Participation in formal and informal volunteering: Implications for volunteer recruitment

This study examines factors influencing “formal” volunteering (that is, to an organization) and “informal” volunteering (that is, volunteering carried out individually outside of an organizational context) and the relationship between these two activities. We hypothesize that formal and informal volunteering activities are positively interrelated but that they are shaped by different types of personal resources: involvement in social networks increases the likelihood of both types of volunteering, but human capital increases the likelihood of formal volunteering rather than informal. The bivariate probit regression results emanating from the Independent Sector's “Giving and Volunteering in the United States, 2001” survey are generally supportive of the hypotheses. The findings suggest that nonprofit and public organizations that involve volunteers consider the pool of informal volunteers as a fertile ground for recruitment and find ways to better utilize older Americans in formal volunteering. The results also suggest that volunteer recruitment through organizational membership may be an effective strategy.     

De-marginalizing youngsters in public space: critical youth workers and local municipalities in the struggle over public space in Belgium

Young people from lower income groups or with an immigrant background in public space are increasingly problematized in Belgium [Karsten, L., E. Kuiper, and H. Reubsaet. 2001. Van de straat? De relatie tussen jeugd en publieke ruimte verkend [Of the Street? Exploring the Relation between Youth and Public Space]. Assen: Van Gorcum; Rom, M., B. Vanobbergen, E. Coene, and N. Van Ceulebroeck. 2012. “Een reus op lemen voeten: GAS voor minderjarigen [A Giant with Feet of Clay: Municipal Administrative Sanctions for Minors].” In Jeugdwerk en sociale uitsluiting. Handvatten voor emanciperend jeugdbeleid [Youth Work and Social Exclusion. Tools for an Emancipating Youth Policy], edited by F. Coussée en L. Bradt, 61–72. Leuven: Acco.]. Building on the model of [Lavie-Ajayi, M., and M. Krumer-Nevo. 2013. “In a Different Mindset: Critical Youth Work with Marginalized Youth.” Children and Youth Services Review 35: 1698–1704. doi:10.1016/j.childyouth.2013.07.010], this paper discusses the variety of ways in which youth workers in five Flemish municipalities engage in strategic relational and narrative work with young people and actors in their institutional environment to develop alternative perspectives on young people in public space. Drawing on qualitative case studies, we identify critical youth workers’ successful and less successful strategies. Our study reveals how the possibilities for critical youth work to develop ‘counter-narratives’ and ‘loosen up’ public spaces in favor of young people [Tani, S. 2015. “Loosening/Tightening Spaces in the Geographies of Hanging Out.” Social &; Cultural Geography 16 (2): 125–145. doi:10.1080/14649365.2014.952324], are circumscribed by the particular institutional embeddedness of youth workers, as well as by the depth and dimensionality of conflicts.