Managerialism and Beyond: Discourses of Civil Society Organization and Their Governance Implications

Different disciplinary, theoretical, and empirical lenses have contributed to a kaleidoscopic picture of the governance of civil society organizations (CSOs). Most of the time, CSO governance is contrasted with corporate governance in business organizations; only rarely is the broad variety of CSOs taken into account. To widen this perspective, we develop an empirically grounded typology of five discourses of organization in CSOs: managerialist, domestic, professionalist, grassroots, and civic discourse. We argue that each of these discourses gives specific answers to the three core questions of governance: To whom is the CSO accountable, i.e., who are the key actors who need to be protected by governance mechanisms? For what kind of performance is the CSO accountable? And which structures and processes are appropriate to ensure accountability? The way in which different discourses answer these questions provides us with a deeper understanding of the reasons behind the manifold notions of governance in CSOs.     

In Search of Legitimacy: Managerialism and Legitimation in Civil Society Organizations

In this article, we investigate the changes in the legitimating accounts used by Civil Society Organizations (CSOs), in the context of spreading managerialism—one of the most powerful institutional practices of our time—in the Third Sector. We first introduce the concepts of legitimacy and legitimating account, before showing how managerialism manifests itself in CSOs and presenting three managerialist accounts used to legitimate such organizations: efficiency and effectiveness (E&E), stakeholder’s needs, and innovation. We then examine empirically how the use of these accounts changed between 1995 and 2008. In order to do so, we analyze quantitatively the contents of a sample of annual reports produced by Austrian CSOs over the stated period, and apply discourse analysis to a smaller group of reports to reveal more fine-grained developments. Our results show significant changes: of our chosen accounts, the one most tightly linked with managerialism, E&E, had come to be taken-for-granted by 2008, whereas the more generic and subtle concepts of stakeholder’s needs and innovation featured more strongly than in 1995.     

Organizational Wellbeing in CSOs in Morelos (Mexico): Findings from a Qualitative Study

In recent years, civil society organizations (CSOs) have become a significant aspect of Mexican reality given the number of people involved in them and their contribution to the services sector. These entities are organizations where voluntary and paid workers may experience wellbeing conditions that are inherent in empowerment processes, feelings of usefulness, and the satisfaction associated with participating in decision-making. At the same time, contradictory dynamics related to governance, power relations, leadership, and decision-making may be activated in CSOs and create uncertainty and psychosocial malaise. In this research, based on a grounded theory approach, 11 interviews and 89 questionnaires were realized in 14 service-providing CSOs in the Mexican State of Morelos, highlighting the wellbeing/malaise dimensions and psychosocial factors that are relevant for their members.     

Organizational innovativeness and its determinants in South Korean nonprofit human service organizations

This study compares the level of organizational innovativeness and its determinants in different types of nonprofit human service organizations. Based on theoretical conceptualizations of organizational innovation, it was hypothesized that community service organizations (CSOs) would be more innovative than residential service organizations (RSOs), and determinants of organizational innovation (such as organizations' characteristics, internal and external properties, and executive leadership) would influence innovativeness. Data from a survey of two types of human service organizations in South Korea (127 RSOs for children and 220 CSOs) revealed that the level of innovation in both types of organizations was not significantly different. The determinants of decentralization and formalization showed significant impacts on innovativeness in CSOs. Decentralization also had a significant positive effect on innovativeness in RSOs. However, executive leadership was a significant determinant of organizational innovativeness in CSOs only. Based on these results, administrative implications are suggested for the facilitation of organizational innovation in nonprofit human service organizations.     

How Perceptions Matter: Organizational Vulnerability and Practices of Resilience in the Field of Migration

VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations - This article presents a qualitative analysis of the practices of civil society organizations (CSOs) to integrate migrants...     

Donor withdrawal and local civil society organizations: An analysis of the HIV/AIDS sector in Vietnam

The impact of international donor arrival on local civil society organizations (CSOs) is well researched. Less well understood is how local CSOs react and adapt to donor withdrawal. This article explores this phenomenon in the context of the HIV/AIDS sector in Vietnam. Using data from government, donor and CSO sources in Vietnam, it examines how current and planned cuts in donor funding, including donor exit, impact local CSO agency and effectiveness. It finds that while donor withdrawal may reduce CSO capacity and independence, it can also prompt local innovations that—if successful—may improve CSOs’ responsiveness to local stakeholders.     

Policy Windows for CSOs in Latin America: Looking Outside Legal and Regulatory Frameworks

This paper presents a comparison of the legal and regulatory frameworks for civil society organizations (CSOs) in the Andean countries. Given the restrictive policies, CSOs are becoming policy entrepreneurs and identifying policy windows, that is, opportunities in public policies that are not inherently related to their sector. It focuses on the case of Ecuador and its 2010 higher education reform that requires universities to generate more research and to establish community outreach. The paper argues that while collaborations with universities might not bring substantial financial resources to CSOs, and that the roles and responsibilities in collaborative projects are constructed through a learning process, the higher education reform might have the potential to create win–win relationships among universities and CSOs. Opportunities like this, allow CSOs to demonstrate their expertise and experience in social development, and in doing so, gain, and in some cases regain, their legitimacy. In the process, CSOs might stave off further restrictive public policy.     

Democratizing the Refugee Regime Complex

This article considers how civil society organizations (CSOs) may be understood in relation to the global refugee regime complex. It describes how several leading scholars have conceptualized refugee/internally displaced person (IDP) governance and explores how the neoliberal cognitive frame is impeding the possibility of democratic agency among IDPs/refugees. It argues that CSOs can play essential roles in encouraging democratization of the refugee regime complex by working to reshape their prevailing frame or orientation. Civil society organizations can also work to foster critical reflexivity among the parties that govern refugees and within that population as well. As an example of one such effort, the article employs Fraser’s (Scales of justice: reimagining political space in a globalizing world. Columbia University Press, New York, 2010) democratization framework in a brief case analysis of the Sarvodaya Shramadana Deshodaya initiative in Sri Lanka that has sought to enable IDPs in that nation to embrace critical reflexivity to reimagine themselves as governing agents who can redefine state and international organization-based definitions of refugee protection. Overall, the analysis suggests that civil society organizations can act successfully and intentionally to open democratic spaces in which refugees/IDPs may find possibilities to exercise their innate agential possibility.     

The Participation of Civil Society Organizations in Public Policies in Latin America

Throughout Latin America, the relationship between government and civil society organizations (CSOs) has been characterized by opposition, substitution, and submission; and, the incipient path to cooperation is barely noticeable. For their part, participatory public policies make sense within a theory of democratic governance. Democratic governance seeks two propositions: (a) participation from other social actors will give rise to more efficient government action; and (b) citizen support will emerge from the said government action. This paper criticizes the current relationships between the governments and CSOs in this region. In addition, it explores the potential strategies that could be adopted were there a cooperation between these two entities. The paper is supported by theoretical literature as well as by a revision of some cases of participatory public policies that are currently active in the region. The paper proposes that the strategies of opposition to government and government substitution have to be abandoned in this region. The paper focuses on civil organizations (CSOs). It is true that they do not constitute the entirety of civil society; however, they are frequently the most organized compared with other civic actors, such as social movements, families, and individual initiatives. CSOs form only a part of the diversity known as civil society; however, they significantly contribute to the discussion about the public good, and very often they participate in providing such goods. The future of participatory democracy in Latin America is related to our ability to achieve a more complete participation of CSOs in the entire process of participatory public policies—from the formation of public agendas to their design, implementation, and evaluation.     

Developing ethical approaches to data and civil society: from availability to accessibility

This research note reflects on the gaps and limitations confronting the development of ethical principles regarding the accessibility of large-scale data for civil society organizations (CSOs). Drawing upon a systematic scoping study on the use of data in the United Kingdom (UK) civil society, it finds that there are twin needs to conceptualize accessibility as more than mere availability of data, as well as examine the use of data among CSOs more generally. In order to deal with the apparent “digital divide” in UK civil society – where, despite extensive government rhetoric about data openness, organizations face not only the barriers of limited time, funds, and expertise to harness data but also the lack of representation within existing data – we present a working model in which ethical concerns accompanying data utilization by civil society may be better accounted. This suggests there is a need for further research into the nexus of civil society and data upon which interdisciplinary discussion about the ethical dimensions of engagement with data, particularly informed by insight from the social sciences, can be predicated.     

Civil Society Organisations in Research: A Literature-Based Typology

This article explores literatures from various sources to highlight and understand differences among key players surrounding the perceived nature and role of civil society in research from different literature streams. Including Civil Society Organisations (CSOs) in research activities is an integral part of a broad drive towards integration of science and society. Interest in CSO inclusion in research is widespread, but lacks a coherent focus and clarity on what CSOs are. Without this clarity, CSO-inclusive research, or policy, may be ineffective. This article addresses this gap in knowledge by presenting findings from an exploration of academic, policy and research project literature in order to come to a view on CSOs in research. This culminates in a typology of CSOs and provides a means of identifying types of CSOs. The typology shows four main types of CSO (common cause, shared voice, research-oriented, commercially oriented) and provides a definition for each type, along with a basis for the definition; an example of each; some typical terminology; typical area of activity; properties; typical mission; key areas of interest and their ‘action logic’ in research.     

Advocacy Compromised: How Financial,Organizational and Institutional Factors Shape Advocacy Strategies of Civil Society Organizations

Key functions of civil society organizations (CSOs) are to criticize governments and to hold them to account. Recent trends of privatization and contracting out challenge CSOs’ opportunities to voice such criticism. The purpose of this article is to analyse whether and why CSOs ‘hold back their criticism’ of public authorities, and how a compromised advocacy can be linked to financial, organizational and institutional factors. The article draws on an original survey of 2678 Swedish CSOs. The analyses show that certain levels of funding make CSOs more likely to hold back in their criticism, but also organizational and institutional factors play a role. The results identify the importance of distinguishing between objective and subjective factors related to how dependency is framed. It is the felt needs, experiences and perceptions of CSOs themselves that make hem prone to the strategic choice to hold back criticism of public authorities.     

Aid Reduction and Local Civil Society: Causes,Comparisons, and Consequences

Questions about aid reduction and its implications are crucial to understanding the future of civil society in many low- and middle-income countries and in post-conflict states. Local civil society in these contexts is often heavily influenced by foreign donors. This article provides an introduction to this theme issue about aid reduction and local civil society. The objective of the introduction and issue articles is to examine the causes of aid reduction and donor withdrawal, the impacts on local civil society organizations (CSOs), and any resulting change in local civil society. We ask: What are the global trends in aid reduction? What impacts does aid reduction have on local CSOs? How do local CSOs respond and adapt? The contributions in this issue demonstrate that aid reduction is indeed global in scale and that impacts and adaptations are often strikingly similar across countries and regions. These similarities form the basis for building new theory but also prompt new questions about the global effects of aid on civil society.     

By the Masses or for the Masses? The Transformation of Voluntary Action in the Czech Union for Nature Protection

After the fall of state-socialism, efforts were made to build democracy by creating civil society organizations (CSOs) and forming independent nonprofit sectors across Central and Eastern Europe. However, most of these efforts ignored the mass organizations, state-sponsored interest groups, and quasi-independent associations in existence for many years. To understand how the transition affected existing associations and the forms of volunteerism they promoted, this paper investigates changes in the Czech Union for Nature Protection (ČSOP), an organization that has endured since 1979. Here, it is found that rather than retaining its emphasis on classical modes of voluntary action and participant interaction, ČSOP favors professionally managed activities designed to attract financial support. The case suggests that some of the participatory practices and collectivist norms advanced by associations in socialist times are being weakened as these groups attempt to secure the resources necessary to survive.     

The Importance of Trust-Building in Transition: A Look at Social Capital and Democratic Action in Eastern Europe

This paper looks at various civic organizations in Poland during the period of transition from communism. It offers an analysis of representative groups of Civil society Organizations (CSOs), proving that they bear features of the socialist past. The paper demonstrates that the popularity of the re-legalized Solidarno ?? has been steadily declining since 1989. In fact, no former dissident movement plays an important role in contemporary Poland. Moreover, the revitalization of organizations dissolved during the communist period cannot be read as a success story. Administrative dissolution and repression turned out to be effective tools in dismantling CSOs. The renewal of Catholic organizations has also largely failed. However, organizations established during the communist period still play a leading role in civil society. The communist era, in short, was decisive in shaping contemporary CSOs. Associational life after 1989 displays considerable inertia and while it is difficult to determine whether it actually retards the process of systemic change, it surely is not the sphere of social life that can currently accelerate it.     

The Changing Space for NGOs: Civil Society in Authoritarian and Hybrid Regimes

In this introductory essay to the special issue on civil society in authoritarian and hybrid regimes, we review core themes in the growing literature on shrinking or closing space for civil society. We discuss the role of civil society organizations (CSOs) as agents of democratization and note the emergence of dual, at times apparently conflicting policy postures within authoritarian regimes (restriction and repression for some CSOs vs. financial support and opportunities for collaboration for others). We posit that different conceptual perspectives applied to civil society can help account for the duality of authoritarian postures and examine repercussions for three key subgroups of CSOs: claims-making (or advocacy) NGOs, nonprofit service providers and regime-loyal NGOs supporting often populist and nationalist discourses.

     

Civic Agency in Governance: The Role of Legitimacy with Citizens vs. Donors

Civil society strengthening programs aim to foster democratic governance by supporting civil society organization (CSO) engagement in advocacy. However, critics claim that these programs foster apolitical and professional organizations that have weak political effects because they do not mobilize citizen participation. This literature focuses on how donor programs lead to low legitimacy of CSOs with citizens, limiting the means to develop agency toward the state. Here I investigate the influence of CSO legitimacy with donors and citizens on civic agency. Empirical research was conducted in Bosnia–Herzegovina on CSOs considered legitimate by donors, citizens, and both. I found that different forms of legitimacy were associated with different strategies and agency. CSOs with both forms of legitimacy, which have not received much attention until now, turned out to be of particular interest. These CSOs demonstrated agency as intermediaries between donors, government, and citizens, which enabled greater agency and broader outcomes.     

Connecting Society and Policymakers? Conceptualizing and Measuring the Capacity of Civil Society Organizations to Act as Transmission Belts

Civil Society Organizations (CSOs) are considered important intermediaries between citizens and policymakers. They are assumed to function as transmission belts that filter societal preferences and channel them to policymakers. Although the ability of CSOs to connect civil society with policymakers has been put into question, it has rarely been theoretically specified and empirically tested. This paper develops a conceptualization of CSOs that examines their capacity to function as transmission belts. It does so by distinguishing two organizational dimensions related to member involvement and organizational capacity. The paper draws on a large survey of CSOs active at the EU to empirically assess these organizational dimensions and relate them to basic CSOs’ characteristics. The findings indicate that one out of three organizations approximates the ideal-type transmission belt. The findings contribute to a better understanding and assessment of CSO’s potential contribution to policy-making in representative democracies.     

The Governance of International Nongovernmental Organizations: How Funding and Volunteer Involvement Affect Board Nomination Modes and Stakeholder Representation in International Nongovernmental Organizations

The governance of civil society organizations (CSOs) is a crucial determinant of organizational legitimacy, accountability, and performance. International nongovernmental organizations (INGOs) are a subtype of CSOs and have received a lot of attention as actors in global governance. Research suggests that INGOs can follow a membership model, where the board is elected by the membership, or a board-managed model, where the board is appointed to represent major stakeholders. Following resource dependency theory, we argue that the choice between these two models depends on the INGOs different sources of funding and the degree of volunteer involvement: As donors and volunteers provide important resources, they are in turn granted the right to nominate board members or to sit on the board. In our quantitative study we show that individual members, regional member organizations, and governmental donors hold a stronger position in the governance of INGOs than philanthropists, foundations and volunteers. Our results inform research on CSO governance by highlighting the relevance of board nomination modes and by showing how CSOs can incorporate stakeholders into their governance mechanisms.     

The multiplicity of citizenship: transnational and local practices and identifications of middle‐class migrants

In this article we focus on local and transnational forms of active citizenship, understood as the sum of all political practices and processes of identification. Our study, conducted among middle‐class immigrants in Rotterdam, the Netherlands, indicates that the importance of active transnational citizenship should not be overstated. Among these immigrants, political practices are primarily focused on the local level; political practices directed to the home country appear to be quite rare. However, although transnational activities in the public sphere are rather exceptional, many immigrants do participate in homeland‐directed activities in the private sphere. If we look at processes of identification, we see that a majority of the middle‐class immigrants have a strong local identity. Many of them combine this local identification with feelings of belonging to people in their home country.