选择自由度对销售人员灰色营销行为倾向的影响

基于营销道德理论和计划行为理论,以中国企业间购销关系为研究平台,以卖方为视角,检验了销售人员的道德判断、企业默许和销售人员的选择自由度对销售人员灰色营销行为倾向的影响,选择自由度对销售人员道德判断和灰色营销行为倾向之间,以及对企业默许和销售人员灰色营销行为倾向之间相关关系的调节作用。结果表明:①销售人员的不道德性评价会降低销售人员的灰色营销行为倾向;②企业默许会提高销售人员的灰色营销行为倾向;③销售人员感知的选择自由度不但会直接降低其灰色营销行为倾向,还会调节或强化销售人员对灰色营销的不道德性评价与灰色营销行为倾向之间以及企业默许与灰色营销行为倾向之间的相关关系。最后,讨论了研究结果的应用。     

企业营销道德的测评维度及其在道德总体感知中的作用

本研究使用标准的量表构建程序识别了评价企业营销道德的六个维度,并根据来自于企业经理、政府职员和普通消费者的三套数据验证了该因子结构的稳定性和普适性。同时,本文还使用Logit模型分析了这六个测评维度在评价者对企业的道德总体感知中的作用,并据此将它们划分为保健因素、激励因素和连续因素三种类别,为企业在营销道德方面的努力提供了参考。     

针对灰色营销进行道德培训的实验效果

本文以道德培训为操纵变量,以工商管理专业的大学生为实验对象,研究了灰色营销的道德培训对人们灰色营销道德判断和行为倾向的影响.结果发现:第一,针对灰色营销的短期道德培训能够显著改进被培训者针对灰色营销的道义论评价和目的论评价,但是不能降低其灰色营销行为倾向;第二,尽管针对灰色营销的短期道德培训能够改进人们针对灰色营销的道义论评价和目的论评价,并且后者对人们的灰色营销行为倾向也有显著影响,但是它们不能中介短期道德培训对灰色营销行为倾向的影响.本文最后讨论了研究结果的理论贡献与实际应用.     

企业转产项目风险模糊评价系统研究

本文建立了企业转产项目递阶层次结构风险评价指标体系,分析了评价指标体系单风险因素隶属函数值的确定方法,最后定性与定量相结合,给出了企业转产项目风险的模糊综合评价系统模型.     

餐饮食品营销道德评价初探

随着经济的不断发展,市场竞争日趋加剧,企业的营销道德观念较为淡薄,一些餐饮食品企业采用违背法律和营销道德的手段去获取最走利益,严重损害了广大消费者和社会的利益;造成了难以弥补的严重后果。餐饮食品菅销道德评价研究成为学术界和市场发展的必然趋势和迫切要求。     

将道德管理纳入到企业营销观念和4P组合中

随着西方世界"企业非道德性神话"的破灭,为了单纯的经济利益企业为所欲为的时代已经一去不复返.发达国家社会愈来愈要求企业的经营行为要遵循道德标准.在我国现阶段,由于企业过度追求经济目标,在营销活动中出现了大量道德失范行为,表现在营销观念及4P组合中.针对此问题,本文提出在企业营销道德建设过程中,应将道德管理纳入到企业营销观念和4P组合中去.     

企业营销道德失范原因及其构建途径

近年来,随着经济迅速发展、市场竞争愈加激烈,企业也频繁出现了大量营销道德失范的行为,其中的原因有企业外部的因素也有企业内部的因素。因此,必须从企业的外部方面和企业的内部方面进行企业营销道德体系的构建,提高企业的营销道德水平,强化诚信教育,维护良好的市场经济秩序,保证市场经济的健康发展。     

平衡积分卡与营销渠道四维指标评价体系

如何对企业营销渠道做出客观综合的绩效评价,成为当前企业关注的重点。目前,我国企业尚未建立起一套科学完整、行之有效的营销渠道指标评价体系。而平衡积分卡,作为一种新兴的业绩评价系统,弥补了传统绩效评价体系偏重财务指标的不足,增加了进行绩效评价重要的非财务指标,形成了以企业战略为中心的四维绩效评价体系。该体系实现了对营销渠道进行综合、全面的评价,为绩效评价指标体系的创新做出了有益的尝试。     

本土B2C网站营销道德的量化评价体系研究

网络商家的营销道德是影响虚拟市场运行效率的重要因素之一。据此,通过问卷调查,构建了一个中国本土文化环境下的B2C网站营销道德评价模型。数据分析发现,交易结果的可靠性、交易过程的安全性、促销的诚信性、竞争的公平性和广告的适度性5个因子显著影响着在线消费者对B2C网站营销道德的评价。     

浅谈如何提升供电企业服务形象

作为公用事业和公共视野中的电力,社会的关注和评价,给了供电企业开阔的视野,也拓展了思考的空间。国家电网公司对营销工作的要求,高度重视服务工作,确定了营销工作由"用电管理"向"营销服务"的改革方向,形成了以客户需求为导向的营销理念,使供电公司员工深刻认识到为客户提供优质服务、不断提升企业服务形象是适应经济社会发展的必然选择,是落实"四个服务"宗旨的现实需要。     

Diversity and Rigor Trends in Retailing Research: Assessment and Guidelines

This study presents an evaluation of research diversity and rigor levels in the retail marketing literature in order to glean valuable insights for researchers. Retailing is a significant sub‐field within marketing, and occupies a large portion of the extant marketing literature. The study consists of a content analysis of 600 quantitative empirical articles in the top six marketing journals (i.e. Journal of Retailing, Journal of Marketing, Journal of the Academy of Marketing Science, Journal of Consumer Research, Marketing Science and Journal of Marketing Research) over a 12‐year period. Over this period, the diversity and rigor of research design and data analytical methods were assessed across ten research sub‐communities of retail marketing research. The authors develop a measure for evaluating the rigor of research design and analytic techniques most commonly used in business research. The data reveal trends and areas for improvement in research design and reporting scholarly research.     

私人关系对投机行为的抑制作用何时更有效？——传统文化与市场经济双重伦理格局视角的研究

现有研究发现边界人员私人关系能够抑制渠道投机行为,但对于如何增强以上治理效果的研究仍十分有限,尤其缺乏本土语境下的研究。本研究遵从双重伦理格局,即传统文化伦理和市场经济伦理的引导,依据制度理论和渠道治理理论,分别在企业外部制度环境和企业内部管理要素层面,探索私人关系抑制投机行为的有利情境。通过收集双边匹配一手调查数据以及二手数据对研究假设进行实证检验,研究发现,在受儒家思想影响较深、市场化水平较高的地区以及在企业领导对边界人员支持力度较大的企业中,私人关系抑制投机行为的效果会增强。随着市场化水平的提高,儒家思想影响增强私人关系对投机行为抑制作用的效果愈发明显。本研究为双重伦理格局对私人关系抑制投机行为效果的影响提供了经验证据,回应了与私人关系治理机制相关的学术争论,有助于丰富本土语境下的渠道治理机制研究。     

Critical Business Ethics: From Corporate Self‐interest to the Glorification of the Sovereign Pater

Research in critical business ethics has demonstrated how economic self‐interest is the primary reason that businesses adopt nominally ethical practices. After reviewing this body of research, the authors propose that it can be further developed by questioning its conception of self‐interest, by exploring its non‐economic dimensions and by reconsidering the meaning of the ‘self’ that is said to have such interests. Drawing insights from feminist theory and political theology, the paper interrogates corporate business ethics as a public glorification of corporate power based on a patriarchal conception of the corporation. Genealogically rooted in early Christian ceremonial practices used to glorify God the Father, this is a glorification for the sake of glory rather than just for the sake of commercial ends. The authors further argue that corporate business ethics is rendered as the feminized servant of the sovereign corporate patriarch, always at hand to glorify the master. The meaning of corporate business ethics is hence one where the feminine is not absent, but rather is servile to a masculinity conceived in relation to domination, greatness and sovereignty. Collectively, this shows how the power wielded and desired by corporate business ethics far exceeds the pursuit of financial self‐interest; it is also related to modelling the corporation on a male God. The paper concludes by considering how research in critical business ethics can be extended through forms of inquiry that destabilize the ethical glorification of the corporation, and displace its masculinist privilege.     

Sustainable Luxury Marketing: A Synthesis and Research Agenda

Sustainability has become a pervasive issue for the luxury sector, gaining traction with brand managers, scholars, policy‐makers, the media, and academia. The purpose of this paper is to examine the state of sustainable luxury research in marketing and consumer behaviour by critically reviewing and synthesizing the growing but fragmented body of scholarly work on sustainable‐luxury marketing. The paper critically assesses where, how and by whom research on sustainable luxury is being conducted, and it identifies gaps for future investigation. The paper reviews research published between 2007 and 2018 within major peer‐reviewed English‐language scholarly publications in business, marketing, ethics, fashion, food and tourism journals. The research is identified using the keywords sustainable luxury, green luxury, eco‐luxury and organic luxury. Three core themes emerge from this review: (1) consumer concerns and practices; (2) organizational concerns and practices; and (3) international and cross‐cultural issues. The review confirms that research on sustainable luxury is significantly underdeveloped. This paper provides the first critical and comprehensive assessment and categorization of the emergent literature streams on sustainable luxury. The authors argue for a broader, deeper and more critical research agenda on the relationship between sustainability and luxury. Potential avenues for future research on sustainable luxury are proposed, with calls for theoretical and cross‐cultural reflections that tackle broader systemic and institutional issues within the field.     

Management and Business Ethics: A Critique and Integration of Ethical Decision-making Models

This paper critically reviews the literature relating to the management of ethics within organizations and identifies, in line with other authors, a gap between theory and practice in the area. It highlights the role of management (both as an academic discipline and from a practitioner perspective) in bridging this gap and views managers, with their sense of individual ethical agency, as a key locus of ethics within organizations. The paper aims to address the theory–practice gap by surveying the business ethics literature in order to identify, draw together and integrate existing theory and research, with a particular emphasis upon models of ethical decision-making and their relationship to work values. Such an endeavour is necessary, not only because of the relative neglect of management practice by business ethics researchers, but also because of the current lack of integration in the field of business ethics itself. The paper outlines some of the main methodological challenges in the area and suggests how some of these may be overcome. Finally, it concludes with a number of suggestions as to how the theory–practice gap can be addressed through the development of a research agenda, based upon the previous work reviewed.     

Demonstrating the Need for Effective Business Ethics: An Alternative Approach

Since the financial crisis, the malfeasance of business leaders has been a recurring theme in the news, along with calls for increased regulation and oversight. This focus on the ethics of the business community raises a concern about the ethics of those in business or going into business. The ethics of business people and business students has been explored by a number of researchers using survey techniques. We propose and report the results of an alternative method for investigating unethical behavior by students. In a motivated economic experiment with introductory level students, we find that business students were almost twice as likely to lie for a monetary reward as students in other disciplines, demonstrating the need for effective business ethics.