Negotiating Interactions in State�CVoluntary Sector Relationships: Competitive and Collaborative Agency in an Experiential Workshop

This article examines an experiential student workshop focused on state?Cvoluntary sector relationships in the UK, which formed part of a postgraduate voluntary sector studies programme. The different group behaviours observed were instructive in illustrating how students, all working in third sector or related public agencies, perceive and have assimilated demands and practices of the external environment. These insights also highlight the value of experiential learning in higher education both for student reflection and research. The article adopts an interdisciplinary approach to examine some consequences of ideologies and behaviours associated with managerial culture permeating actions in this interactive setting. It combines critical discussion of non-profit organizations with group relations and learning theories, offering a different perspective through which to explore patterns embedded in inter-agency relationships. Consideration of ways that these patterns might be changed to improve the service environment in the voluntary sector has wider implications for research in this field.     

To be or not to be a rights holder: Direct and indirect effects of perceived rights on psychological adjustment through group identification in care

This study explores how young people in residential care perceive their rights and the relationship with their adjustment, through the role of group identification. Data from a non-random sample of young people (N = 356; aged 11–18 years) in Portuguese residential settings was analysed and a set of mediation effects was found. Findings revealed a set of mediation effects on the relationship between Participation and Protection and Positive Self and between Respectful system practices and behaviours and Emotional Distress, Anger Control and Antisocial Behaviour. Higher scores of these rights perceptions were associated with lower psychological problems, through the indirect effect of group identification (i.e., the sense of belonging to the group in residential care). These findings are discussed based on social and developmental insights together with empirical evidence on residential care. These results provided important practical implications in residential care, namely, assuring the young people's participation, the promotion of professional practices based on the respect for young people and their families, non-discriminatory behaviours and equal opportunities.     

Childhood sexual experience and adult offending: an exploratory comparison of three criminal groups

The study explored the links between adult offending and exploitative sexual experiences during childhood. A questionnaire was administered to three criminal groups (child molesters, rapists and non‐sexual offenders) with the aim of investigating the statistical relationships between the men's early childhood sexual experiences. The sample comprised a total of 125 males. Fifty‐eight were in prison for non‐sexual crimes, 23 were serving sentences for rape and the remaining 44 were undergoing therapeutic treatment for their child molestation crime at a special treatment programme within the prison. Significant differences were found across the groups with respect to family context: education, subsequent occupation, religious family background and levels of abuse experienced during childhood. The two sex offending groups reported higher levels of physical and sexual abuse. The rapists reported significantly higher levels of emotional abuse and neglect. The child molester group was more likely to report both consenting and non‐consenting activity with other children and there was significance across the range of sexual behaviours. Higher abuse reporting by the child molester and rapist groups suggests that early experience may influence developmental trajectories and offending pathways. Copyright © 2008 John Wiley & Sons, Ltd.     

Framing the Picture of the Child

The paper studies the forms that are used in planning for a child’s early childhood education and care in Finnish day care from the perspectives of social constructionism and discourse analysis. It asks how childhood is conceptualised in these forms and what are the social functions of early childhood education and care as implied in the conceptualisations. The paper shows that the conceptions of childhood and the understanding of the functions of early childhood education and care are mostly in unison and are rooted in traditional discourses, approaches and practices of Finnish day care. Consequently, the child’s view and the child as an agent in her/his world are not present in the forms.     

Self-exclusion: A Proposed Gateway to Treatment Model

Self-exclusion is a programme utilized by the gaming industry to limit access to gaming opportunities for problem gamblers. It is based on the following principles: (1) The gaming industry recognizes that a proportion of community members gamble excessively and have difficulty controlling gambling behaviours; (2) The gaming industry has a responsibility to provide a safe gaming environment and to assist in minimizing the negative impact on individuals displaying problem gambling behaviours; (3) Individuals must accept personal responsibility for limiting gambling behaviours to affordable levels; and (4) Self-exclusion is not a treatment designed to address psychological processes. The objective of the present paper is to propose a unifying structure for self-exclusion programmes as a gateway to treatment based on a system operated by independent ‘educators’ whose roles and responsibilities include informing individuals of the purpose of self-exclusion, establishing links and a gateway for access to supplementary services and monitoring and reporting the effectiveness of the overall programme.     

Listening to children: Evaluation of a positive parenting programme through art-based research

This paper presents data from a unique programme evaluation of the parenting programme titled ‘Learning together, growing as a family’ applied in 14 cities in Spain and targeting families at risk of neglectful behaviour. The programme evaluation is based on the voices of children using the qualitative methodology of art-based research. Eighty-six children 6–12 years of age were interviewed in groups. The outcomes of the evaluation reveal that children perceive improvements in the parental competencies of their parents and in themselves and that these changes serve as a catalyst for positive family change.     

Participatory action research on HIV/AIDS through a popular theatre approach in Tanzania

A participatory theatre approach stimulated communities to break the silence about sexual and cultural practices leading to HIV transmission, and then to openly discuss what they could do to reduce transmission. Participants were district officials, artists, village and ward leaders, youths, and entire communities. Community theatre specialists trained young community members in participatory research and theatre. These artists then researched and encouraged people in their communities to discuss and evaluate the factors contributing to HIV transmission in their communities. Discussion results were transformed into community and district level performances. This was a very successful IEC effort that identified key risk behaviours and locally developed culturally appropriate, relevant materials, delivered in a popular way. People reflected upon their situation and behaviour, and community leaders addressed harmful practices. Feedback sessions were held with co-ordinators and artists to record lessons learned and make recommendations for improving and expanding the programme.     

Children in Foster Care and the Development of Favorable Outcomes

Young foster children have invariably faced a variety of risks that are strongly linked to long-term deficits in functioning across multiple developmental domains. Despite these risks, however, some children demonstrate more favorable outcomes and exhibit adaptation and the development of assets. In the present study, the relationship of early childhood factors (e.g., maltreatment history, placement history, parenting practices, environmental stress, developmental status, and attachment behavior) to the development of favorable outcomes in middle childhood was examined in a sample of foster children who had been in foster care in preschool (N = 35). Favorable outcomes were defined as demonstrations of emotion regulation and school adjustment during middle childhood. Developmental status (particularly attention and executive functioning) and a lack of environmental stress during early childhood foster care experiences had a significant positive relationship with the development of emotion regulation and school adjustment in middle childhood.     

Sexual abuse prevention programme fidelity: video analysis of interactions

This paper identifies key themes from research into programme fidelity of sexual abuse prevention programmes. It presents a detailed analysis of programme fidelity within a study of the Tweenees school‐based abuse prevention programme (Barron and Topping, 2010 ). The paper reports how programme fidelity was addressed in a programme delivered to survivors of child sexual abuse by experienced survivor organisation workers. There was also study of programme fidelity in the delivery of the programme to grade‐seven pupils through co‐working between survivor organisation workers and teachers. Video was taken of all four sessions delivered to the survivors' group. To begin to explore programme fidelity when lessons were co‐delivered by survivor organisation workers and a teacher, the first session of a grade‐seven class was videoed. Survivor organisation workers achieved high levels of programme fidelity characterised by facilitative communicative behaviours (e.g. affirming responses, seeking clarification, checking understanding and summarising). The grade‐seven teacher's communication was characterised by a behaviour management focus. Video analysis of interactions was a useful measure for programme fidelity and analysing appropriate communication underpinning delivery of the programme. Recommendations for future programme fidelity measures are provided for researchers and practitioners in the field. Copyright © 2010 John Wiley & Sons, Ltd.     

An assessment of a municipal physical activity programme for seniors based on the EFQM model: Integrating the views of internal and external stakeholders

The growing proportion of senior citizens and the importance of encouraging active well-ageing behaviours explain the increasing efforts carried out by governments to develop exercise programmes particularly targeted to this group. The complexity associated with the running of these programmes and the resources committed make their quality assessment essential. The aim of the current paper is to validate and refine the use of the EFQM model in this context. A programme of a medium-sized municipality of the Centre region of Portugal was used as a case study to evaluate the adequacy and relevance of the EFQM model and to identify the strengths and weaknesses of the current programme based on the data collected from service users, instructors, municipal leaders and programme partners. High levels of customer satisfaction and loyalty, together with the clarity of programme mission and strategy emerged as main areas of strength. On the other hand, insufficient attention to the measurement of people satisfaction, as well as the leaders’ failure of to show appreciation for the efforts developed by the programme instructors are key areas for improvement.     

Childhood in Children's Eyes: Analysis of a Discourse among Middle‐Income Sectors in Santiago,Chile

This article describes the results of a qualitative study, based on the perspective of critical discourse analysis, which explores the discourse on childhood of 10‐ and 11‐year‐old boys and girls from a middle‐income socioeconomic sector in Santiago, Chile. Among the findings, a complex and relational notion of childhood is highlighted. The children perceive themselves as overwhelmed and subjected to excessive demands by grown‐ups, and conceive of adulthood as a state without real freedom due to the excessive demands of work and family.     

Importing Western Childhoods into a Chinese State-Run Orphanage

Since the early 1990s the Chinese government has allowed foreign humanitarian non-governmental organizations to aid children residing in official state-run orphanages. As one aspect of a larger research project on child abandonment and forms of orphanage care in contemporary China, this article examines an innovative state-civil society partnership of a Western infant special care unit housed within a large official state-run institution. The “Tomorrow’s Children” special care unit, funded and managed by middle-class Western volunteers, uses First World medical practices and universalistic ideologies of children and childhood to care for the institution’s most severely ill and disabled children. This article utilizes ethnographic methods to discuss conflicts over children’s best interests that arise between Western volunteer employers and the local working-class and poor Chinese caregivers who are expected to implement the imported practices. I contend that disagreements over appropriate childcare hinge on cultural and class-based understandings of childhood and differential access to social and financial resources. This research grounds discussions of globalization in a detailed case study by exposing the tensions and negotiations that occur at the local level in processes of transnational exchange.     

Conceptualising Listening to Young Children as an Ethic of Care in Early Childhood Education and Care

This paper focuses on recent discourses and practices of listening to young children, in order to highlight listening as an ethical practice in early childhood education and care settings. The paper asks how discourses of listening should be viewed in theoretical terms and explores the work of a diverse range of authors who define autonomy and rights issues as relational. Central to the paper is a consideration of feminist critique of Foucault’s ethics of care argument. To contextualise this, the paper discusses examples of recent research in the field of listening to young children and highlights issues facing the status of the early years workforce. In summary, the paper contends that an ethical view of listening can bring adults and children together in democratic care practices which challenge conceptions of childhood and reconnect ideas of care and education.     

Early childhood interventionists' perspectives on serving maltreated infants and toddlers

A 2003 amendment to the Child Abuse Prevention and Treatment Act (CAPTA) required states to create developmental screening programs for maltreated infants and toddlers. Programs authorized under Part C of the Individuals with Disabilities Education Act (IDEA) were directed to work with state and local child welfare authorities to develop the screening program. They were also to ensure that additional assessment and intervention was provided when needed. The degree to which this mandate has been implemented varies widely between state and local programs. Some early intervention experts and Part C program administrators have expressed concerns about providers' willingness to serve families referred from child welfare, but there has been no systematic research on this issue. The Professional Interventionist CAPTA Survey (PICS) is a newly developed measure of early childhood intervention providers' perceptions of their responsibilities under CAPTA. The first aim of this study was to conduct analysis of the PICS using a national sample of providers. This study also reports the perceptions of early childhood interventionists about their responsibilities under CAPTA and examines the relationship between worker characteristics and how they perceive these responsibilities. The PICS appears to be useful for examining early childhood intervention providers' responses to CAPTA.     

A Model for Managed Migration? Re‐Examining Best Practices in Canada’s Seasonal Agricultural Worker Program

This paper situates Canada’s Seasonal Agricultural Worker Program (SAWP) within the policy and scholarly debates on “best practices” for the management of temporary migration, and examines what makes this programme successful from the perspective of states and employers. Drawing on extensive qualitative and quantitative study of temporary migration in Canada, this article critically examines this seminal temporary migration programme as a “best practice model” from internationally recognized rights‐based approaches to labour migration, and provides some additional best practices for the management of temporary labour migration programmes. This paper examines how the reality of the Canadian SAWP measures up, when the model is evaluated according to internationally recognized best practices and migrant rights regimes. Despite all of the attention to building “best practices” for the management of temporary or managed migration, it appears that Canada has taken steps further away from these and other international frameworks. The analysis reveals that while the Canadian programme involves a number of successful practices, such as the cooperation between origin and destination countries, transparency in the admissions criteria for selection, and access to health care for temporary migrants; the programme does not adhere to the majority of best practices emerging in international forums, such as the recognition of migrants’ qualifications, providing opportunities for skills transfer, avoiding imposing forced savings schemes, and providing paths to permanent residency. This paper argues that as Canada takes significant steps toward the expansion of temporary migration, Canada’s model programme still falls considerably short of being an inspirational model, and instead provides us with little more than an idealized myth.     

Strengthening Social Work Approaches Through Advancing Knowledge of Early Childhood Intervention

Early childhood professionals—social workers, educators, speech therapists, occupational therapists, physical therapists, pediatricians, and others—create the foundation for a life-long duration of experiences that families, who have children with disabilities, will have with various professional groups. The nature of the early childhood interventionists' interaction, treatment, services or supports of the child and the attitudes conveyed to families during these critical early years may be a significant factor in the willingness of families and young adults to continue to pursue therapeutic and supportive services. With insights into early intervention best practices, social workers are likely to find themselves in a preferred position to plan appropriate family-focused intervention strategies that may encourage success and prevent complications or a worsening of specific initial conditions among children with disabilities.     

Parental Competence in Italy: A Comparison Between Italian and Immigrant Parents

The migration experience could influence parental competence perception in immigrant parents. Within this framework the current work focuses on immigrant parenthood and whether a family’s migratory path could lead parents to feel less competent in their parental roles. The aim of the present study is to analyze perceptions of parental competence and family routines among immigrant and Italian parents during the middle childhood stages. The results showed that immigrant parents perceive themselves as more competent than Italians. Immigrants also attribute more importance to the dimension of relational and regulatory routines in daily family life than do Italian parents. Professionals can use these findings to better understand how best to enhance practices and strategies appropriate to the complexity of these intercultural contexts.     

Global speed: a time view on transnationality

One of the most challenging aspects of the current processes of globalization is the accelerating pace with which communication, technological information, people and goods are ‘spinning’ around the world. With the growth of our spatial scope to a global level, we have become used to acceleration in a highly competitive world, which results in a feeling of real‐time experience, or instantaneity. The ways in which we deal with acceleration are determined by a specific understanding of the relationship between time and organization: from a Western perspective, managerial practices are based on the ratio‐economic, and therefore limited, idea of clock time. From a transcultural perspective, however, other modes of time interfere with the rigidity and linearity of clock‐time‐based organization. Moreover, on a global level a more encompassing, holistic understanding of time can be important to analyse tensions and contradictions in current managerial practices. It therefore seems important to introduce a perspective of time plurality into debates on transnational organization. How does a view of time complexity affect the management of cohesion and loyalty in the current practices of managers who deal with transnational networks?     

Development of a framework for classifying threat and neglect in childhood: A qualitative study

Quantification of childhood adversity has typically involved a cumulative risk approach in which total number of discrete adversities serves as an index of overall risk. However, this approach fails to account for the growing evidence of differential outcomes following exposure to childhood adversities. An alternative approach adopts a dimensional perspective, with growing evidence for distinct developmental impacts associated with exposure to threat (violence/abuse) and deprivation (neglect). This study developed a framework for the classification of these dimensions through a thematic analysis of health practitioners' views and accounts of different forms of childhood adversity. Ten health practitioners experienced in working with children with challenging behaviours and neurodevelopmental disorders participated in semi-structured interviews regarding definitions and examples of six categories of adversity: physical/emotional/sexual abuse, physical/emotional neglect, and domestic and family violence. The qualitative analysis identified 23 themes across the six categories of adversity, along with two overarching themes regarding ambiguity of classifying exposures and non-specific outcomes of exposures. Themes were integrated to provide a framework and checklist for classifying indicators of exposure to threat and deprivation. The findings offer a framework and checklist for the assessment of threat and deprivation that will allow for further testing of the dimensional risk model.     

A new perspective on client service: From on-the-job to structured competencybased training. The University of Wollongong Library experience,a descriptive case study

Abstract

Skilled and knowledgeable staff equipped to respond to change is a key learning and growth goal of the University of Wollongong Library. But how do front line staff develop and maintain their client-centred service skills and behaviours? How do they manage the myriad of diverse needs and expectations from a constantly changing student population, within a volatile technological environment? By challenging established approaches to service delivery training, it was possible to demonstrate a need to be more adaptable and responsive. We recognized that earlier approaches such as on-the-job training were no longer adequate. In 2009 the University of Wollongong Library introduced competency-based training. This represented a new approach to staff training and an opportunity for renewal. Numerous factors contributed to this decision, with the overarching goal being to keep our staff on the cutting edge of service delivery. A systematic approach was used that involved researching competency-based training ideologies; identifying core client service skills, knowledge and behaviours; identifying learning outcomes; developing module content; identifying assessment criteria; and programme delivery.