Building relationships on social networking sites from a social work approach

ABSTRACT

Our current age of connectedness has facilitated a boom in interactive dynamics within social networking sites. It is, therefore, possible for the field of Social Work to draw on these advantages in order to connect with the unconnected by strengthening online mutual support networks among users.

The aim of this article is to examine whether ‘connectedness’ in social networking sites improves online social capital and resilience of social service users.

Through our analysis of social networks carried out on an experimental model, we observed the patterns of connectedness on Facebook of 50 social service end-users from Málaga, Spain. The detection of online communities through the modularity algorithm has allowed us to ascertain whether individuals’ offline realities mirror their online realities. At the same time, we examined the influence certain interactions (likes, comments, etc.) have on leadership through online ethnography. Finally, online social capital, understood as the combination of connectedness and online interaction, has been correlated with users’ resilience. The results reveal that both connectedness and interaction feed themselves and have correlations with resilience.     

Network domains in social networking sites: expectations,meanings, and social capital

This paper examines why the use of social networking sites (SNSs) leads to different results in cultivating bridging and bonding social capital for different groups of people. Based on in-depth interviews of 45 university students in Hong Kong, I find that Mainland Chinese students studying in Hong Kong actively use SNSs for seeking practical information about offline matters, and they obtain substantial enacted support from other Mainland students of the same university through SNS use. As a result, they accumulate both bridging and bonding social capital. Local Hong Kong students, however, use SNSs mainly for social information seeking and are only able to accrue limited bridging social capital through SNS use. Drawing on the theory of network domains, I argue that the different offline network structures in which students are located – namely, homogeneous and closed networks versus heterogeneous and open networks – explain this difference. Students with closed offline networks have defined expectations of online ties; they think of their online activities as practical and leading to real changes in their status among peers. Those with open networks have indefinite expectations of their online audience; thus, they interpret online activities differently, thinking of them as recreational, and they are playful in their online behaviour. These different outcomes of online activities consequently lead to diverse results in social capital accrual.     

Do rich teens get richer? Facebook use and the link between offline and online social capital among Palestinian youth in Israel

Studies have shown that using social networking sites contributes to social capital. This study investigated the association between specific features of Facebook and online social capital. Two contrasting hypothesis were tested. The first posits that the rich get richer, meaning that the creation of social capital online reflects the stock of offline resources already available. In contrast, the compensation hypothesis argues that disadvantaged ethnic minorities are more likely to use social media to compensate for their lack of social capital offline. We tested these two theories among a representative sample of Palestinian teenagers (N?=?567). While we found no gender differences in the use of Facebook’s features, our results highlight the positive correlation between the use of active and passive communication features and perceived social capital online. Moreover, the results support the rich-get-richer model; in that, even among this socially disadvantaged group, the youngsters who already had a store of social capital offline benefitted more from using Facebook.     

Social Capital Across the Life Course: Age and Gendered Patterns of Network Resources1

Despite increasing research interest in network dynamics and cumulative advantage/disadvantage processes, little remains known about how social capital varies across the life course. While some researchers suggest that social capital increases with age and others argue the opposite, this study tests these contradictory assertions by analyzing multiple indicators of social capital from a nationally representative data set on working‐age U.S. respondents. The findings reveal evidence of both social capital accumulation and decline. Social resources from occupational contacts tend to increase with age, but eventually level off among older respondents. Changes in voluntary memberships follow a similar pattern. However, daily social interaction is negatively associated with age. Overall, the results suggest that social capital embedded in occupational networks tends to accumulate across the career, even in the face of a general decline in sociability. The study also uncovers gender differences in these social capital trajectories that are linked to the distinct life experiences of men and women.     

A taxonomy of gambling and casino games via social media and online technologies

The increased popularity of casino games on social media platforms has prompted international jurisdictions to consider the extent to which these games may be similar to Internet gambling activities and therefore subject to regulatory action. Gambling themes are popular in video and computer games, and simulated-gambling activities are commonly offered by gambling operators as a way of enticing users to gamble online with money. However, little research has evaluated the impact of the digital convergence of gambling and gaming. The lack of a clear definition of online gambling-themed activities to guide such research undertakings represents a significant hurdle to the fields of gambling and gaming. Based on a review of the extant literature, this article proposes a taxonomy to distinguish between many types of online activities with gambling-themed content. This taxonomy suggests that the principal features that differentiate online gambling games include the requirement for payment, the role of skill, the type of platform and the centrality of the gambling theme. The proposed hierarchical framework aims to promote clear and consistent discussion to guide ongoing investigation of new and emerging Internet gambling and gaming technologies.     

A comparative study on the relationship between social networking site use and social capital among Australian and Korean youth

Social network sites (SNS) have become increasingly pervasive in the daily lives of adolescents. This study explores the relationship between SNS use and perceived online social capital among adolescents using survey data from Australia and Korea. We conducted a face-to-face survey of adolescents (12–15-year-olds) in major cities in Australia (N?=?401) and Korea (N?=?644) in 2013. There was no significant difference in time spent on SNS between adolescents in the two countries; however, significant differences in the way adolescents use SNS were found. Australian adolescents tended to use SNS for group activities, whereas Koreans used it for social monitoring. There was a positive relationship between SNS use and online social capital in both countries. However, the types of social capital that were found to have a strong relationship to SNS use were different. Among Australian adolescents, SNS activities had a higher correlation with bonding social capital compared to bridging capital, whereas the result was contrasting among Korean adolescents. The impact of SNS use on online social capital differed between the two countries, showing that Australian adolescents reporting low SNS use gained online social capital if they used SNS more intensely. Finally, the impact of SNS use and culture on perceived online social capital was examined by conducting hierarchical multiple regressions. Interpersonal communication and group activities emerged as significant predictors of online social capital.     

Good girls don't comment on politics? Gendered character of online political participation in the Czech Republic

The article aims to contribute to the still relatively unexplored area of the relationship between gender and online political participation. Using two complementary methods – a representative, post-election survey of the adult Czech population and a content analysis of communication on the selected Czech political parties’ Facebook profiles during the campaign for the 2013 Parliamentary Elections – we attempt to challenge some established assumptions regarding the allegedly equalizing effect of the Internet and social media on participatory behaviour of men and women. While survey data discovered subtle yet statistically significant differences between men and women in some online expressive activities on Facebook, mainly commenting on other users’ statuses, content analysis further revealed that there are not only notable gender gaps among the Facebook users who commented on the campaign, but also differences in the tone of communication produced by the respective gender groups, with men posting more negative comments addressed to parties as well as to other Facebook users. We suggest that these results question the prevailing perception about the narrowing of the ‘gender gap’ in the online environment and call for a more nuanced methodological approach to different forms of online political expression.     

Social network engagement and subjective well‐being: a life‐course perspective

Social networking is a digital phenomenon embraced by billions worldwide. Use of online social platforms has the potential to generate a number of benefits including to well‐being from enhanced social connectedness and social capital accumulation, but is also associated with several negative behaviours and impacts. Employing a life‐course perspective, this paper explores social networking use and its relationship with measures of subjective well‐being. Large‐scale UK panel data from wave 3 (2011–12) and 6 (2014–15) of Understanding Society reveals that social network users are on average younger, aged under 25, but that rising use is reported across the life‐course including into old age. Probit, multinomial logistic, and ANCOVA and change‐score estimations reveal that membership, and greater use, of social networks is associated with higher levels of overall life satisfaction. However, heavy use of social networking sites has negative impacts, reflected in reductions in subjective well‐being. Socio‐economic disadvantage may drive these impacts among young (in education), unemployed and economically inactive heavy SNS users.     

Is Being Popular a Risky Proposition?

Longitudinal associations between social preference, perceived popularity, and risk behaviors (smoking, alcohol use, and sexual activity) were examined in a sample of high school students. Social preference did not predict any of the risk behaviors assessed, although the interaction between gender and social preference was predictive of sexual behavior. Perceived popularity in Grade 10 was predictive of increased alcohol use and sexual activity in Grade 12 for both boys and girls. A reciprocal relationship was found for boys, in which smoking in Grade 10 also predicted gains in perceived popularity over time. Furthermore, results suggested that gains in perceived popularity may be associated with subsequent losses in social preference over time, lending support for the “cycle of popularity” observed by Eder. Implications are discussed, including the personal impact of risk behaviors on perceived popular teens, as well as the broader influence their behavior may have on their less popular counterparts.     

Gender identity and lexical variation in social media

We present a study of the relationship between gender, linguistic style, and social networks, using a novel corpus of 14,000 Twitter users. Prior quantitative work on gender often treats this social variable as a female/male binary; we argue for a more nuanced approach. By clustering Twitter users, we find a natural decomposition of the dataset into various styles and topical interests. Many clusters have strong gender orientations, but their use of linguistic resources sometimes directly conflicts with the population‐level language statistics. We view these clusters as a more accurate reflection of the multifaceted nature of gendered language styles. Previous corpus‐based work has also had little to say about individuals whose linguistic styles defy population‐level gender patterns. To identify such individuals, we train a statistical classifier, and measure the classifier confidence for each individual in the dataset. Examining individuals whose language does not match the classifier's model for their gender, we find that they have social networks that include significantly fewer same‐gender social connections and that, in general, social network homophily is correlated with the use of same‐gender language markers. Pairing computational methods and social theory thus offers a new perspective on how gender emerges as individuals position themselves relative to audiences, topics, and mainstream gender norms.     

Three dimensions of the public sphere on Facebook

The article provides an empirical analysis of the online public sphere in the three dimensions introduced by Dahlgren (2005): structural, representational and interactional. The main subject of analysis is the largest social networking site – Facebook – and Polish users’ activity on the Facebook Pages of political parties and politicians. The researchers analysed data about all users active on those Pages during two 4-month periods in 2013 and 2015. The results of the study show that only a small fraction of Facebook users are active in public political discussions that take place on political Facebook Pages (structural dimension). However, the level of engagement depends on the current political events taking place within the public sphere offline, and users are more active during electoral campaigns. Moreover, Facebook does not provide an alternative public sphere for political actors that are less present in mainstream media. Parties and politicians that are visible in traditional media are also attracting active fans in social media (representational dimension). Nonetheless, non-parliamentary groups have more active fans than would result only from their popularity in mainstream media. Finally, the online public on Facebook is fragmented and clustered into homogenous political groups (interactional dimension), thus supporting the hypothesis on ‘echo chambers’ presented by Sunstein (2001). The divisions are smaller when there are significantly more users involved. However, most of these cross-cutting links are the result of the electoral campaign.     

Homophily of music listening in online social networks of China

Homophily, ranging from demographics to sentiments, breeds connections in social networks, either offline or online. However, with the prosperous growth of music streaming services, whether homophily exists in online music listening remains unclear. In this study, two online social networks of the same group of active users who listened to complete songs over 1000 times and posted over 100 tweets are established, separately, in Netease Music and Weibo. Through presented multiple similarity measures, it is evidently demonstrated that homophily does exist in music listening for both online social networks. The unexpected listening similarity in Weibo also implies that knowledge from generic social networks can be confidently transferred to domain-oriented networks for context enrichment and algorithm enhancement. Comprehensive factors that might function in the formation of homophily are further probed, and many interesting patterns are profoundly revealed. It is found that female friends are more homogeneous in music listening and that positive and energetic songs significantly pull users close. Our methodology and findings shed light on realistic applications in online music services.     

Social capital online: Collective use of the Internet and reciprocity as lubricants of democracy

This article puts the democratic potential of using the Internet into perspective through an analysis of how collective uses of the Internet promote social capital. Research results reveal that social capital online (i.e. trust and reciprocity) is enhanced by involvement in collective use of the Internet such as participation in online communities and use of the Internet among informal groups in everyday life. This process could counter negative aspects of Internet use. Further, accumulated online social capital can be a powerful predictor of online political participation, i.e. online reciprocity has a positive effect on intention to participate in online civic discussion. Finally, the authors' analyses indicate the possibility of a spillover of online social capital into offline arenas. It is concluded that collective use of the Internet can be a lubricant for democracy.     

Social Support and Health Among Senior Internet Users: Results of an Online Survey

ABSTRACT

There is some disagreement as to whether the Internet has a positive or negative impact on social connection and well-being for older adults. Using an online survey, we assessed self-reported social support, health, and Internet use patterns among users over fifty years of age. In a comparison of highly social Internet users versus low-social users, we found that high-social users spent more time on-line and reported more physical and mental health problems. However, the groups did not differ in amount of or satisfaction with social support they received. Implications of these results are discussed.     

Adolescent network positions and memory performance in adulthood: Evidence from sibling fixed effects models with sociometric network data

Although research has explored social factors influencing memory performance during adolescence, the impact of adolescent social network positions remains largely unknown. This study examines whether adolescent network position is associated with memory performance in adulthood, while also considering potential gender differences. The study used a sibling sample from the National Longitudinal Study of Adolescent to Adult Health (N = 2462) and employed sibling fixed effects models to account for unobserved family background factors, such as genetics, parental characteristics, family environment, and childhood neighborhood. Four dimensions of adolescent network position—i.e., popularity, sociality, degree centrality, and closeness centrality—were sociometrically assessed in schools. Memory performance in adulthood was measured using the Rey Auditory Verbal Learning Test. The sibling fixed effects estimates indicate that sociality, degree centrality, and closeness centrality are significantly associated with increased memory performance in adulthood, even after controlling for unobserved family heterogeneity as well as a set of individual-level covariates. In contrast, controlling for unobserved family heterogeneity attenuated the association for popularity, making it statistically insignificant. This study also provides evidence of gender differences in the association between social network position and memory performance. The associations for popularity, sociality, and degree centrality are more pronounced among men than women. This study’s findings highlight the importance of adolescent network positions as social determinants in shaping cognitive outcomes over the life course. Interventions that encourage positive peer interactions and reduce social isolation during adolescence may help improve cognitive health in the population.     

Exploring the contributions of human and social capital to productivity

In this article we investigate how human and social capital contribute to individual productivity. We study three firms that complete all their tasks as projects. The employees in all firms initiate and organise their projects. We collected archival data from the firms on performance, human capital, tenure, gender and their project activities. Social network data are generated from interviews and a survey. We find that social capital is the most important factor to determine productivity. We found mixed effects from human capital; only in one firm did human capital have a noticeable effect on productivity; tenure has no effects on productivity.     

Dressing up Tinderella: interrogating authenticity claims on the mobile dating app Tinder

Mobile dating applications (‘apps’) have increased in popularity over recent years, with Tinder among the first to break into the mainstream heterosexual market. Since mobile dating intensifies the need to confirm that potential dates are not misrepresenting themselves and are safe to meet in person, Tinder’s success indicates that it has allayed these concerns regarding the authenticity of its users. This article combines Giddens’ conceptualization of authenticity, as the ability to reference a coherent biographical narrative, with Callon’s sociology of translation to investigate Tinder’s framing of authenticity within mobile dating. Applying a walkthrough method that interrogates Tinder’s technological architecture, promotional materials, and related media, this hybrid theoretical framework is used to identify how Tinder configures an actor-network that establishes its app as the solution to users’ concerns, enrols individuals in using its features in authenticity claims, and popularizes Tinder’s framing across public discourse. This network of human and non-human actors frames authenticity as being established through one’s Facebook profile and adherence to normative standards relating to age, gender, ethnicity, and socio-economic status. However, user discourses on other social media identify and challenge negative outcomes of this framing, with normativity fostering discrimination and Facebook verification failing to prevent abusive behaviour. This case study of Tinder paves the way for future investigation into user responses to its framing. Furthermore, it demonstrates the efficacy and broader applicability of this theoretical approach for identifying both human and technological influences on the construction of authenticity with digital media.     

The Two Meanings of Social Capital

The popularity of the concept of social capital has been accompanied by increasing controversy about its actual meaning and effects. I consider here the alternative applications of the concept as an attribute of individuals vs. collectivities and discuss the extent to which causal propositions formulated at each level are logically sound. I present some empirical evidence illustrating the possibility that, despite the current popularity of the concept, much of its alleged benefits may be spurious after controlling for other factors. Implications of this analysis and results for theory and policy are discussed.     

Closing the gap: gender parity in political engagement on social media

Historically, major gender differences exist in both political engagement and online content creation. Expanding on these literatures, this study considers the extent to which men and women engage in politics specifically in social media. Novel survey data are employed to test for any gendered differences in encountering and responding to political content via social media. Despite measuring a robust set of political behaviors within social media, few gender differences emerge. Where differences do emerge, they are most likely among the most visible political behaviors, suggesting that women may strategically engage in less visible or less-likely-to-offend political behaviors, as compared to men. This poses important questions regarding political participation, representation, and gender.