A resource-based view on SMEs regarding the transition to more sophisticated stages of industry 4.0

The integration of small and medium-sized enterprises (SMEs) within the concept Industry 4.0 represents one of its main challenges, as they play a vital part in industrial value chains that shall be digitized from suppliers to the end customer. However, what the implementation stages for Industry 4.0 in SMEs should be as well as the respective resources for achieving the next stage are scarcely understood. In response, this paper proposes a framework using a resource-based review for Industry 4.0 implementation according to the stage of development in SMEs, created between researchers, policy makers, and 354 manufacturing SMEs in the province of Gipuzkoa (Basque Country, Spain). The paper applies a mixed-method approach, combining qualitative (interviews) and quantitative elements (survey data). The results are used to develop a model with four stages of SMEs that are characterized by having distinct preconditions and conditions for Industry 4.0. Thereupon, the required measures to achieve the next stage of Industry 4.0 implementation are derived. This highlights Industry 4.0 for SMEs as a process with different stages toward achieving sustainable competitive advantage and offering insight into how the different resources operate. The high importance and advanced position regarding industrial value creation and SMEs in Gipuzkoa allows to generalize and transfer the findings to other European regions.     

Managing digital transformation during re-internationalization: Trajectories and implications for performance

This paper contributes to our theoretical understanding of how SMEs digitally transform during re-internationalization. We conducted qualitative, multiple-case studies into re-internationalization processes across 11 Chinese international SMEs. Using inductive data analysis, we identify two types of digital transformation, operational and strategic, and trajectories during re-internationalization. The complexity of digital transformation in re-internationalization is delineated by the intricate tensions between strategic digital transformation and new product development. Firm re-internationalization performance can plausibly be differentiated by how these tensions are managed.     

ICT-based solution approach for collaborative delivery of customised products

Growing interest on business collaboration motivates today’s industries, especially small and medium enterprises (SMEs) to establish and manage dynamic and non-hierarchical business networks to respond to market opportunities with added business benefits. This business environment requires concurrent work and real-time information sharing between key business partners in order to design and develop customised products. The use of traditional communication media such as e-mail, phone and fax is not satisfactory to get real-time information and is time-consuming and most often ineffective. In such environments, an Information and Communication Technology (ICT)/Web-based technology supports real-time information sharing among networked SMEs for the collaborative design and manufacturing of customised products. This study proposes an innovative ICT platform supporting SMEs collaboration, through Web and the Internet of Things technologies, which follows the Net-Challenge conceptual approach and methodological guidelines for SMEs to form and operate virtual organisations for the collaborative development and delivery of customised products. The ICT Platform was assessed in three different industry domains, namely the textile and apparel, the footwear and the machine tools, respectively. This ICT solution promotes collaboration, with substantial advantages for SMEs including the reduction of costs and delivery time and improvement of the innovation potential.     

The role of absorptive capacity and innovation strategy in the design of industry 4.0 business Models - A comparison between SMEs and large enterprises

Technological innovations often lead to redesigns in the business models of established companies, requiring them to incorporate new external knowledge into internal activities. Against this background, this study integrates the concepts of business model design, absorptive capacity, and innovation strategy into a novel research model, which analyzes the redesign of established business models in response to the emergence of Industry 4.0. Industry 4.0, also known as the Industrial Internet of Things, constitutes a contemporary research context that is highly relevant for corporate practice but scarcely regarded in management literature until now. The article contains an analysis of data from 221 German industrial enterprises, conducted through structural equation modeling, with separate data for small and medium-sized enterprises (SMEs) and large enterprises. First, the results indicate that the acquisition, assimilation, transformation, and exploitation of knowledge from the environment enable companies to engage in both exploratory and exploitative innovation strategies. Furthermore, the paper includes an evaluation of the role of exploratory and exploitative innovation strategies that reflects in efficiency-centered and novelty-centered business model designs. The distinct characteristics differentiating SMEs from large enterprises are also explained. The implications of absorptive capacity on innovation strategies, which influence the redesign of extant business models, are discussed from a research and managerial perspective.     

The Impact of Social Media and Digital Platforms Experience on SME International Orientation: The Moderating Role of COVID-19 Pandemic

Drawing on network learning theory, it investigates the effect of small and medium-sized enterprises' (SMEs) experience of using foreign and domestic social network services (SNS) and foreign and domestic platforms (such as B2B digital platforms) on their international orientation. We further examine the moderating effects of the COVID-19 pandemic on the relationship between digital experience and international orientation. Empirical results from a sample of 373 observations from 250 Chinese SMEs show that their use of foreign SNS and B2B digital platforms has a stronger positive impact on their international orientation than their use of domestic SNS and B2B digital platforms. Even with the COVID-19 pandemic, SMEs' use of foreign SNS still has a stronger positive impact on their international orientation than their use of domestic SNS. Moreover, the COVID-19 pandemic mitigates the positive impact of their use of both foreign and domestic platforms on their international orientation. This study presents some interesting theoretical and practical implications for SMEs' digitalization and internationalization.     

A critical investigation of Industry 4.0 in manufacturing: theoretical operationalisation framework

Increasing global competition on product quality and production costs, and the need for flexibility in production petition for transformed production processes which enable high level of connectivity and integration between business processes and systems. Much of the conventional computer- integrated efforts and advanced manufacturing technologies are limited in scope and restricted to only some organisational areas. Such limited scope, which stems from limited connectivity and integration between manufacturing and enterprise systems, confines the achievement of full potential of these systems within manufacturing. Industry 4.0, characterised by computing developments, can create a platform for addressing integration challenge through enabling comprehensive connectivity. Hence, this paper, through following deductive research paradigm and using systems theory as the theoretical base, aims to investigate recent academic research and industrial reports in the area of Industry 4.0 and smart manufacturing to provide detailed insights on execution of Industry 4.0, and to propose a theoretical framework for operationalisation of Industry 4.0 in manufacturing.     

集群企业创新来源、技术能力及创新绩效关系研究

产业集群为中小企业创新提供了良好的环境,促进了中小企业的技术学习.本文以浙江省产业集群中的中小企业为研究对象,通过问卷调查,对创新来源、技术能力及创新绩效的关系进行了分析.分别从产品创新来源和工艺创新来源两个方面进行了实证研究,检验并支持了技术能力的中介作用,以及创新来源对创新绩效的正向影响.     

Strategic CSR for innovation in SMEs: Does diversity matter?

Both corporate social responsibility and diversity influence firms' innovation, yet their relationship and links to innovation remain uncertain, especially among small to medium-sized enterprises. Relying on strategic and institutional CSR perspectives and a value-in-diversity approach, this study examines the mediating roles of gender and nationality diversity on the CSR–innovation link at the organizational level. With a sample of 1348 SMEs from Luxembourg, the results show that strategic CSR can promote both types of diversity, but only nationality diversity triggers technological innovation. Nationality diversity emerges as a partial mediator of the relationship between CSR and SMEs’ technological innovation. Thus, strategic CSR, through the genuine pursuit of such diversity, can help SMEs attain positive returns on their product or process innovation. These results have important theoretical and managerial implications.     

The Effect of Outward and Inward Internationalisation on Different Types of Innovation: Evidence from UK SMEs

This paper empirically examines the effect of outward internationalisation, inward internationalisation activities and outward-inward internationalisation (i.e., exporting and importing) on different types of innovation undertaken by UK SMEs. Specifically, we differentiate between product innovation and process innovation and examine the potential effect that they can generate individually and in combination. The results show that both inward and outward internationalisation support product and process innovation in SMEs. However, such an effect is found to be stronger for the combined outward-inward internationalisation operations than for the single mode undertaken by SMEs. The results are found to be robust across the different types of innovation. However, sub-sample analysis shows that, although innovation responds to different internationalisation operations in micro and small firms, for medium-sized firms, only the combination of outward and inward internationalisation operations increases the probability of undertaking both innovations. Using the organisational learning theory, we argue that engaging in both internationalisation activities simultaneously enables firms to acquire a more diverse and richer set of knowledge and key information — through double loop learning, which is translated into increased levels of innovation. Hence, our results have important theoretical, managerial, and policy implications and stimulate the existing debate in the area.     

纺织业中小企业全面创新能力提升的实证研究

在全面创新管理理论基础上,以浙江省纺织业中小企业为研究对象,通过问卷调查,对全面创新能力如何影响企业创新绩效进行了实证研究.统计分析表明,中小企业实施全面创新管理有助于提升企业创新绩效.但不同维度的创新能力对创新绩效的影响具有差异性.对于纺织业中小企业而言,战略能力与技术能力是当前实现全面创新管理的重点.     

Managerial challenges of Industry 4.0: an empirically backed research agenda for a nascent field

The increasing intelligence of products and systems, their intra-company cross-linking and their cross-company integration into value creation networks is referred to as Industry 4.0. Academics and practitioners, largely agreeing on the global importance of this proclaimed industrial revolution, have published many contributions on the topic. Research, however, is rather focused on investigating single technologies in quite specific application domains and largely neglects the profound managerial challenges underlying Industry 4.0. Given the recent plea for a more active contribution from the management science community, we strive to establish Industry 4.0 as a challenging but promising field for management research, and aim to assist scholars in engaging with the topic. Therefore, we first gather and analyze extant contributions by means of a systematic literature review and synthesize the information gained into 18 managerial challenges of Industry 4.0 falling into six interrelated clusters: (1) strategy and analysis, (2) planning and implementation, (3) cooperation and networks, (4) business models, (5) human resources and (6) change and leadership. Considering that Industry 4.0 is still an emerging topic and publications may therefore not always be found in highly ranked journals, we aimed to increase the confidence in our findings and triangulated our data by conducting an online survey of industry experts and academics that allows us to qualify the identified challenges in terms of importance and future research need. On this basis, we present an empirically backed research agenda and suggest fruitful avenues for future research in three basic categories: practice-enhancing research, knowledge-enhancing research, and high-impact research.     

Leadership and business model innovation in late internationalizing SMEs

Drawing on the distinction between small-scale and large-scale business model innovation, and between directive and empowering leadership, we examine how CEOs in SMEs lead business model innovation during the process of internationalization. Building on eight cases of Japanese manufacturing SMEs, we develop a theoretical framework pointing to two different patterns in the articulation between CEO leadership style and business model innovation. We show that small-scale business model innovation led by directive leadership results in a timelier foreign market entry. However, in order to increase international sales, large-scale business model innovation is required. This is facilitated by an empowering leadership style of the CEO.     

浙江省机械行业中小企业创新能力分析探讨

本文基于全面创新管理的框架,分析浙江省机械行业中小企业创新能力情况.首先,根据全面创新管理的范式,构建主要的创新能力,分析总体的情况,然后探索企业创新能力的发展状况.最后对创新能力与创新绩效之间的关系作了一定分析.     

Evolution of industry 4.0 and international business: A systematic literature review and a research agenda

Industry 4.0 has attracted significant attention from researchers in the international business field for a decade. This paper critically analyzes the literature on the relationships between Industry 4.0 and international business. A systematic literature review of 59 studies published between 2011 and December 2020 is conducted. Using the Theory, Context, Characteristics, and Method (TCCM) framework, the review identifies various gaps in research and proposes future research agenda. The results show that (1) Industry 4.0 modifies specific domains in the field of international competitiveness and organization and (2) international business affects the choices and opportunities of adopting Industry 4.0. The need for further theoretical development in the relationships between international business and Industry 4.0 is observed especially in terms of location choices, global value chains, international organizations and international trade. The results contribute to the relevant research field and provide substantial managerial implications.     

ICT-enabled time performance: an investigation of value creation mechanisms

The study presented in this paper aimed at checking whether companies that embed information and communication technologies (ICT)-enabled time performance into their product offering can achieve better economic outcomes from technology adoption. Indeed, it is still questionable whether technology adoption results in a superior profitability, especially if such an improvement is achieved through the use of functional ICT applications. In this study, we assume that a better alignment among ICT investments, improvements of the logistics process and the value proposition of the firm can lead towards a superior economic performance. A survey was conducted and 180 usable questionnaires were collected from companies engaged in the electronics and vehicle manufacturing industries. Data were analysed through the structural equation modeling approach. The results show that improvements in speed and dependability, achieved through technology adoption, can lead to a better economic performance if they are embedded into superior after-sales services and/or into an improved product offering.     

基于服务化的制造企业与服务提供商的演化博弈分析

制造企业从传统制造向服务型制造转变是其转型升级、提升竞争力的重要路径之一。而企业在转型过程中受自身资源约束,往往需要服务提供商的配合。本文在构建制造企业与服务企业的收益函数基础上,建立两方非对称演化博弈模型,探究制造企业与服务提供商合作实施服务化策略的规律,并运用MATLAB仿真,深入研究相关因素对制造企业与服务提供商合作实施服务化策略的影响作用。研究表明,制造企业对服务提供商所提供服务的依赖度、服务化制造企业与未服务化制造企业间的差异化竞争度、双方合作前后的收益和成本、合作不成功造成的损失、收益的分配等因素是合作意愿的重要影响因素,且差异化竞争度比服务依赖度对合作意愿的影响作用更强烈、与收益相比博弈主体对成本的变化更敏感、服务提供商更易动摇合作的意愿、存在最优的收益分配系数使制造企业与服务提供商采取合作策略的意愿最强。     

The future of the British breakfast cereals industry

This article discusses the results of a ‘Delphi’ survey undertaken by the author, relating to the U.K. Breakfast Cereals Industry. The effects on this industry of new technologies in production, packaging and distribution functions are here considered together with the likely effects on future sales of: legislation, pricing and advertising policies, quality of product distribution, and rival competition.     

Context matters: how internal and external factors impact servitization

Abstract

The study investigates how internal and external context factors impact a manufacturer’s servitization process (i.e. the strategic transformation from competing through products towards competing through services). A theoretical framework was developed that integrates a multi-stage conceptualisation of servitization with a focus on the wide range of internal and external context factors that support or oppose the transformation. The study draws on the collective experiences of 25 senior executives from 17 servitizing small- and medium-sized manufacturers, using a focus group-based enquiry method. The findings recognise servitization as a multi-stage transformation process with each stage being exposed to different context factors. The findings identify a wide range of context factors and show how their specific impact varies depending on the manufacturer’s servitization stage. Several theoretical and practical implications are provided.     

中国中小企业集合债券研究——“聚沙成塔”型融资创新与牵头人“双能力”机制

中小企业集合债券是中国实践中具有特色的“聚沙成塔”型融资创新。对这一创新，文献还没有系统的理论总结与实证分析。本文首次提出集合债的核心机制，即牵头人“双能力”理论——资源动员能力和监督能力。利用2006—2017年期间发行的集合债样本及手工收集的集合债发行主体样本进行实证研究，结果表明(1)集合债主体评级平均为BBB，而匹配样本中单独发债企业评级平均为A。这检验了牵头人的资源动员能力理论，集合债券能使单独发债困难的中小企业也能获得直接融资，打破了债券市场融资的天花板，实现了“从0到1”的跨越。(2)双重差分估计结果表明，中小企业集合债券的发行能促进发行企业的经营效率的提高。这检验了牵头人的监督能力理论。进一步发现，地方中小企业专门管理部门作为牵头人比地方政府作为牵头人更能促进经营效率提高。建议在更大范围内推行地方专门管理部门作为牵头人的中小企业集合债券的创新融资模式。