Planning—Satisfaction and productivity

The areas of worker satisfaction and productivity have been of continual importance to managers of all types of organizations. Unfortunately, the analysis of these topics have usually been done in a segmented manner. This article attempts to develop a total conceptual scheme for planning to increase worker satisfaction and employee productivity. Both internal work and external environmental components are included in the models which examine social psychological, physical, and environmental components of the worker's life in a total system's approach.     

Do Human Resource Practices Enhance Organizational Commitment in SMEs with Low Employee Satisfaction?

This paper considers a large matched employee–employer data set to estimate a model of organizational commitment. In particular, it focuses on the role of firm size and management formality to explain organizational commitment in British small and medium‐sized enterprises (SMEs) with high and low levels of employee satisfaction. It is shown that size ‘in itself’ can explain differences in organizational commitment, and that organizational commitment tends to be higher in organizations with high employee satisfaction compared with organizations of similar size with low employee satisfaction. Crucially, the results suggest that formal human resource (HR) practices can be used as important tools to increase commitment and thus, potentially, effort and performance within underperforming SMEs with low employee satisfaction. However, formal HR practices commonly used by large firms may be unnecessary in SMEs which benefit from high employee satisfaction and positive employment relations within a context of informality.     

Determinants of Public Employee Job Satisfaction in Myanmar: Focus on Herzberg’s Two Factor Theory

Public Organization Review - This study examines job satisfaction and dissatisfaction factors of government employees in Myanmar. A sample of 226 public employees in the Ministry of Border Affairs...     

Roles of Transparency and Trust in the Relationship between Privatization and Customers’ Satisfaction in Ethiopia: Results of Structural Equation Modelling

As a part of public sector reform, privatization has been actively experienced since three decades across the globe. This study examines the relationship between privatization of public organizations and customers’ satisfaction in Ethiopia with the mediating role of transparency and trust. The structural equation modelling was applied to 315 samples taken from privatized services and manufacturing sectors. The results established that transparency alone fails to be a mediator, but trust plays the role of a partial mediator into the relationship between privatization and customers satisfaction. Combined together, the model results into a partial mediation of both transparency and trust.