The Role of Family in Career Choices among Social Workers in China

Abstract

High turnover rate affects social work workforce development in China. Few empirical studies have been conducted to explore the factors that have influences on turnover intention among Chinese social workers. This study used data from China General Survey on Professional Social Workers to examine the influence of job satisfaction and family attitude on social workers’ career choices. The findings reveal that both job satisfaction and family’ attitude toward the profession have significant effects on social workers’ turnover intention. Family’s support or disapproval of the social work profession has moderate effect on the negative correlation between job satisfaction and turnover intention. The findings could be explained by the familyism culture of Chinese society and unique challenges of professional development experienced by social workers in China. Future studies should consider the influence of family to develop a more comprehensive research framework. Management in social service agencies should help family of social workers to learn and embrace the profession to gain their support of choosing social work as career.     

The Work Experiences of Social Workers: Factors Impacting Compassion Satisfaction and Workplace Stress

Abstract

In 2015, over 6,000 licensed social workers in 13?US states responded to an online survey regarding perceptions and feelings about their work, as well as numerous personal and practice issues. Specifically, this study examined participants’ levels of compassion satisfaction and workplace stress, and then determined through multivariate analyses what demographic factors, behavioral and physical health problems, practice issues, fields of practice, and workplace environment issues impacted these two variables.

The findings indicate that participants demonstrated high levels of compassion satisfaction, with a wide range of workplace stress levels. Workplace environment issues had the greatest impact on both variables, with social workers’ mental health problems, physical health status, and certain demographic factors such as race also influencing them. Over 82% of respondents expressed agreement that they were glad that they chose social work as a profession. The results appear to demonstrate that despite being a potentially stressful occupation, licensed social workers tend to experience significant emotional satisfaction from their work. On the other hand, the results also highlight the need for further research to determine how to enhance support for social workers in the workplace in order to not only reduce workplace stress, but also to increase compassion satisfaction.     

Association of Personal Distress With Burnout,Compassion Fatigue,and Compassion Satisfaction Among Clinical Social Workers

ABSTRACT

Studies of empathy and empathy-related responding show that while some people respond to observing the suffering of another with a prosocial concern and urge to help the suffering person, others have an aversive, avoidant response that is primarily self-focused and aimed toward relieving their own distress rather than helping the other person. This self-focused response, labeled personal distress, is associated with various social and psychological problems. This article discusses the concept of personal distress and describes a study of licensed clinical social workers (n = 171) that examines the relationship of personal distress and three other aspects of the empathy construct with compassion fatigue, burnout, and compassion satisfaction. Results of ordinary least squares multiple regression analyses indicate that the model of empathy components and control variables explain 20% to 23% of the variance in the dependent variables. Personal distress is the only component of the empathy construct with significant associations with the dependent variables. Higher personal distress is associated with higher compassion fatigue and burnout and lower compassion satisfaction among clinical social workers. Implications for future research and for social work education are discussed.     

Compassion Satisfaction Among Social Work Practitioners: The Role of Work–Life Balance

Abstract

Previous research has established that social work practitioners are especially vulnerable to work-related psychological distress and burnout due to the high-stress nature of the profession, yet less research has focused on examining factors are associated with social worker retention. Emerging research on compassion satisfaction suggests that this factor could mitigate professional burnout, yet there is a gap in research focusing explicitly on examining compassion satisfaction among social workers. To address this gap in knowledge, this quantitative study collected survey data on practicing social workers who were alumni from a large southeastern university (n?=?120) to examine individual and organizational factors associated with compassion satisfaction. Multiple regression analyses revealed that higher levels of emotional intelligence, perceived work autonomy, and perceived work–life balance were associated with an increase in compassion satisfaction among experienced, licensed social work practitioners. Findings have implications for how social work employers can promote compassion satisfaction through cultivating emotional intelligence among practitioners, allowing social workers autonomy in decision making, and providing supportive work environments. Recommended directions for future research include longitudinal studies with large sample sizes that expound research on compassion satisfaction by examining the role of additional factors, such as client population, job role characteristics, and supervisor support.     

Professional Identity,Job Satisfaction,and Retention of Licensed Social Workers in Korea

This paper reports the results from a survey of 735 social workers in South Korea on their professional identity as a social worker, job satisfaction, and intention to leave the profession. The overall result shows that there was a high level of job satisfaction. Social workers' intention to leave the profession was significantly related to their integrated feelings of professional identity. This relationship was partially mediated by job satisfaction. Social workers' sense of professional identity can be tapped to help social workers feel adequate to carry out their professional responsibility. Boundaries of their practice should be well defined.     

Professional and Functional Alternative Social Workers: A Case Study of Malaysia

The objective of this study was to compare “professional” (PW) and “functional alternative” (FA) social workers. The findings suggested that there were no significant differences between PWs and FAs in intervention, evaluation methods, work ethics, and values. The PWs, in clients' eyes, were better at delivering services, while FAs' services were more satisfactory to the clients. While PWs were supposed to be “professional,” FAs were more “professional” than PWs in their performance despite their lack of recognition as “professional social workers”. These critical findings should encourage academics and practitioners for further discussion on conceptual implications of both practices and expand future research.     

Compassion Fatigue and the Adult Protective Services Social Worker

Compassion fatigue is a relatively new term that describes the symptoms that are experienced by social workers and other helping professionals who work with clients experiencing trauma. This article defines the concept of compassion fatigue and relates compassion fatigue to Adult Protective Services (APS) social workers. It is proposed that APS social workers may be susceptible to the deleterious effects of compassion fatigue due to the nature of their work and environment. Suggestions for avoidance of compassion fatigue are also discussed, including self-care strategies and the need for continuing education regarding this phenomenon.     

Attitudes of Israeli Arab Social Workers Concerning Woman Battering

Abstract

The purpose of this study was to assess the relationship between attitudes towards intimate violence, knowledge about causality and preferred societal reaction to the phenomena among Israeli Arab social workers. One hundred thirty (130) Arab Israeli social workers were drawn randomly from the National Social Work registry and completed the “Attitudes of professionals towards intimate violence” questionnaire. SSA (Smallest Space Analysis) was performed. Findings show that most Arab Israeli social workers viewed the men as responsible for woman battering. The correlational structure of both attributed causality and perceived societal response to woman battering displays a continuum: at one end, causes of violence are attributed to men, while at the other end we find, in smaller proportion, items which tend to blame the woman. Those who blame men tend to favor a punitive response and those who blame the women or both spouses tend to see intimate violence as a private matter, which requires no intervention. Double axial partition of the SSA map confirmed our hypothesis. Implications for social work with minority groups are suggested.     

Why Are They Leaving? Factors Affecting Intention to Leave among Social Workers in Child Welfare

This article addresses a topic that has not previously beenresearched in Sweden, i.e. factors associated with the intentionof social workers to leave their place of work. A comprehensivequestionnaire was distributed to 309 social workers in childwelfare in the County of Stockholm (drop-out rate: 3 per cent).The study comprised a total of forty-two workgroups. All thesocial workers handling referrals and investigating the situationof children and youth in these areas were included. One of themost striking results was that although 54 per cent of the socialworkers had been at their current workplace for two years orless, 48 per cent intended to leave their jobs. A logistic regressionanalysis showed that the variable of greatest importance forthe intention to leave the workplace was lack of human resourceorientation within the organization, i.e. the extent to whichpersonnel are rewarded for a job well done, feel well takencare of and where management is interested in their health andwell-being. A final conclusion of this study is that when measuringthe impact of different aspects of work tasks compared withsome aspects of organizational culture, it becomes clear thatthe latter seem to be most important in this respect.     

Social Workers and Policy- Practice: The Role of Social and Professional Values

ABSTRACT

Although policy practice is regarded as an essential component of social work, the actual involvement of social workers in policy practice is apparently very limited. This article presents the findings of a study that seeks to explore the role of social and professional values in support by social workers in Israel for engagement in policy practice and their actual involvement in this type of practice. The findings indicate that socioeconomic orientations and professional values have an impact on social worker's perception of policy practice and the degree to which they are actually involved in the social welfare policy process. In particular, it was found that attitudes toward social justice played a major role in the social worker's perceptions of, and involvement in, policy practice.     

浅析农民工问题的社会工作介入

农民工问题是当前我国的主要社会问题之一。作为一种专业的助人活动,社会工作具有专业的价值理念,其在农民工问题的认识上更突出人文关怀。更重要的是,社会工作对农民工问题的介入主要是通过专业方法协助农民工解决各种问题和困难,不断增强他们的能力和信心,从而能够正常地适应社会生活,最终促进社会的和谐发展。     

Welfare Workers' Cultural Models of Domestic Violence

ABSTRACT

Despite progress in policies and services for domestic violence, service use remains lower than the need suggests. This study, an analysis from a larger project on social service providers, examines welfare workers' shared beliefs about domestic violence. Using a mixed method design utilizing pile sorts (n = 38; 11 child welfare and 29 financial assistance), a survey (n = 57; 24 child welfare and 33 financial assistance), and in-depth interviews (n = 3; two child welfare and one financial assistance)—workers organized their ideas about factors that contribute to domestic violence, rated the factors along key dimensions of meaning (importance, controllability, characteristics of victims or perpetrators, and cause or effect), and shared experiences of their work with domestic violence cases. Financial assistance and child welfare workers organized their beliefs similarly demonstrating consensus on the importance of the factors, and shared beliefs about the factors that were causes and effects of domestic violence. In interviews, child welfare workers emphasized their focus on systems and collaboration. Despite areas of agreement, child welfare and financial assistance workers did not demonstrate consensus on ideas about domestic violence overall. The findings have implications for practice, specifically for improving responses to domestic violence and increasing the use of domestic violence services.     

Dare to Care: Exploring the Relationships between Socio-Moral Climate,Perceived Stress,and Work Engagement in a Social Service Agency

Abstract

Human service professionals working in an interpersonal violence social service agency are at increased risk of experiencing emotional burnout, compassion fatigue, and high levels of stress, which may reduce work engagement, increase turnover, and ultimately negatively affect client outcomes. However, a positive organizational climate has the potential to buffer the negative effects of perceived stress on work engagement. Socio-moral climate is a behavioral-based organizational construct that assumes that workplace practices and procedures can impact employees’ attitudes and behaviors. This exploratory study (N?=?41) investigates the relationships between perceived stress, work engagement, and socio-moral climate in a social service agency serving survivors of interpersonal violence, comparing employees with direct interactions with clients in a shelter to those with indirect contact at a different location. Results of moderation analyses show that socio-moral climate significantly predicts higher work engagement, while perceived stress is negatively associated with work engagement; however, the interaction effect was not significant and there were no differences in perceived stress between both employees. Further research should continue to investigate the role of socio-moral climate on employee work engagement in social service agencies, which could improve the quality of services for their clients.     

实用专业主义:广州市家庭综合服务中心社会工作者“专业能力”的界定及其逻辑

本研究的目的是找出中国社会工作者专业能力体系及其背后的判定逻辑。本研究运用“模糊德尔菲法”的设计，让广东省高校教育界和实务界的专家参考英格兰、美国和中国香港地区的专业能力，选择其中他们认为对广州市家庭综合服务中心社会工作者重要的指标。结果显示，共有价值伦理、理论知识和实务技巧等3个层面，合计24项能力指标被纳入本地的能力体系。经过分析这些专家判定逻辑，本研究还发现该能力体系存在“实用专业主义”的倾向，包括“犬儒思想”“去政治化”和“技术化”等特征。     

Social Work and End-of-Life Care

Abstract

This paper reviews the professional literature with respect to the social work profession's involvement in end-of-life care. The search process was conducted by entering key words in various combinations to electronic databases. Eligible articles were required to address one of the following: roles and activities of social workers in providing end-of-life care; core principles valued by social workers in the provision of end-of-life care; and barriers to provision of effective end-of-life care. The literature from 1990 through July 2004 was searched most rigorously. Based on this review, suggestions for where the profession of social work should focus its energies are offered. These key areas include focusing on generating empirically-based knowledge for practice and policy analysis and developing a system of social work education that addresses the unique knowledge and skills needed to participate in end-of-life practice as competent and informed professional practitioners. Current initiatives with regard to critical areas are summarized.     

Stressors and Strains amongst Social Workers: Demands, Supports, Constraints, and Psychological Health

Correspondence to Fiona Jones, Hatfield Polytechnic, College Lane, Hatfield, Herts AL109AB. Summary This article describes an empirical study of the work stressorsand psychological strains experienced by social workers in Hertfordshire.A questionnaire, based on Payne's (1979) model of occupationalstress, investigated the perceived Demands, Supports, and Constraintsof the work, including threats and violence in addition to moresubjective perceptions of pressure. The research aimed to establishthe extent and nature of stress amongst social workers and topinpoint the specific features of the work which are associatedwith particularly poor levels of psychological health. It alsoaimed to suggest possible courses of action to alleviate excessivepressure. The research showed that while the social workers found theirjob satisfying, they perceived the work as very pressured andfelt that the pressure adversely affected the service they provided.The psychological health measures indicated that levels of generalanxiety were particularly high. The most highly stressed workersperceived their jobs as more demanding and less supportive andestimated that they took twice as much sick leave. Certain specificdemands and supports were shown to be important in predictingpsychological health. Various recommendations are made aimedat alleviating strain by reducing demands and constraints andincreasing supports.     

Working in Multidisciplinary Community Mental Health Teams: The Impact on Social Workers and Health Professionals of Integrated Mental Health Care

Correspondence to Professor John Carpenter, Centre for Applied Social Studies, University of Durham, Elvet Riverside II, Durham DH1 3JT, UK. E-mail: J.S.W.Carpenter{at}dur.ac.uk Summary This study investigated the relationships between the organizationof community mental health services and professional and teamidentification, team functioning and the psychological well-beingand job satisfaction of staff working in multidisciplinary communitymental health teams (CMHTs). Staff in four districts in theNorth of England completed anonymous questionnaires on two occasions,twelve months apart. There were systematic differences in teamfunctioning, favouring teams in districts where mental healthand social care services were integrated. However, service organizationhad no evident impact on professional or team identificationor on outcomes for staff in terms of stress or job satisfaction.There were differences between social workers (n = 31) and healthservice professionals (n = 82) indicating that social workershad poorer perceptions of team functioning and experienced higherlevels of role conflict. Controlling for other factors includingthe study districts, role conflict was a significant predictorof stress and of job dissatisfaction, while role clarity promotedjob satisfaction. We conclude that support and supervision aimedat ensuring a social work contribution to multidisciplinaryworking should be provided in the course of establishing CMHTsand integrated health and social care services.     

Secondary Traumatic Stress of Service Providers who Practice with Survivors of Family or Sexual Violence: A National Survey of Social Workers

Past research demonstrates that professionals helping survivors of family violence or sexual assault are at risk of experiencing secondary traumatic stress. Although social workers frequently provide services to these families, the risk of exhibiting secondary traumatic stress symptoms has rarely been investigated. Using a national sample (N >= 154), this research project examines the prevalence and severity of secondary traumatic stress among social workers who assist survivors of family violence or sexual assault. Implications for social work practice are also discussed.     

Linking Perceived External Prestige and Intentions to Leave the Organization: The Mediating Role of Job Satisfaction and Affective Commitment

ABSTRACT

The present study examines social workers' beliefs about the prestige that outsiders (e.g., patients, suppliers, competitors, and the public) attribute to their organization and the way these beliefs influence the social workers' commitment to the organization they work for, job satisfaction, and turnover intentions (i.e., intentions to leave the organization). We collected two primary data sets (N = 160 and N = 489, respectively) from social workers in nonprofit social service organizations in Israel in 2001 and 2002. In general, the results show that perceived (construed) external prestige results in higher employee commitment and satisfaction, which, in turn, leads to lower levels of intention to leave the organization. The implications of these findings for research on organizational image and employee commitment are discussed, with particular emphasis on social workers in nonprofit social service organizations.     

Raising awareness of transformative ecosocial work: Participatory action research with Australian practitioners

This article reports on Participatory Action Research with social work practitioners who collaboratively explored the effects on professional practice when practitioners raise their awareness of an ecosocial work approach. Although contemporary research in the profession has contributed to the ongoing development of ecosocial work, there is a notable lack of collaboration with social work practitioners. Using a transformative ecosocial work model of practice, researchers together with social workers from a range of practice contexts met as co‐inquirers to plan, implement and evaluate ecosocial work interventions. As part of a larger international study, this article reports on research outcomes within the Australian context. Overall, results indicate that practitioners incorporated interventions across personal, individual, group and organisational levels of practice, but were constrained by structural elements at broader levels. Continuing the development of ecosocial work requires further collaborative exploration with practitioners, which takes into consideration communities and broader social and political systems. Key Practitioner Messages: ? This research endeavours to contribute to the evidence‐base for progressing transformative ecosocial work in professional practice; ? Using Participatory Action Research (PAR), this research was done in collaboration with social work practitioners as co‐inquirers to develop ecosocial work interventions; ? A range of ecosocial work interventions were implemented at the personal, individual, group and organisational levels.