Sex Work in a Digital Era

In recent years, scholars have begun to investigate the role of digital technologies, namely the Internet, in facilitating growth in sexual commerce. Recent studies investigate the ways the Internet shapes the experiences of sex workers and how sex workers use the Internet to maximize profits and reduce risk exposure. Overall, scholars strategically frame sex work in a digital era in terms of affordances. In doing so, they can note the positive changes in the work experiences of these workers. However, I argue that this literature is altogether too optimistic, and in focusing primarily on the affordances of Internet‐based sex work, these scholars neglect the new dangers that emerge online. In addition, by focusing only on the online practices of escorts, these scholars paint a homogenized portrait of digital sex work and neglect the diversity of labor performed by sex workers. This literature also neglects the diversity among sex workers themselves (e.g., race, ethnicity, class, gender, age, and ability). In order to address these limitations, I make nine specific suggestions for future lines of inquiry.     

An Interactional Space of Permanent Observability: WeChat and Reinforcing the Power Hierarchy in Chinese Workplaces

Does digital media empower or disempower workers? In existing studies on how information and communication technologies influence work, researchers investigate work–life boundaries and how workers use digital media to obtain more control. This article focuses on how digital media influences daily interpersonal interactions in the workplace: how does social media use influence workplace hierarchies and power dynamics? Based on 56 in‐depth interviews with WeChat users in Chinese workplaces, I find that lower‐ranked individuals were compelled to constantly express loyalty and appreciation, and publicly submit to their superordinates by clicking “like” or commenting on their WeChat posts. They also had to provide immediate and polite responses to their superordinates in WeChat group chats after work hours or to non‐work‐related issues. The distinctive features of online interaction—lack of physical interaction spaces, recordability of past conversations, and n‐adic nature of online disclosures—created an environment where past encounters were omnipresent and accessible, and placed workers under permanent observability. This social interaction environment leaves little room for forms of resistance and, in response, employees retreat into cynical performances of submission. This study finds that, under certain circumstances, WeChat use actually intensifies workplace hierarchies and power dynamics, thereby sharpening social inequality, rather than eliminating it.     

Social Work,Politics, and Social Policy Education: Applying a Multidimensional Framework of Power

The call to promote social justice sets the social work profession in a political context. In an effort to enhance social workers’ preparedness to engage in political advocacy, this article calls on educators to integrate a broad theoretical understanding of power into social policy curricula. We suggest the use of a multidimensional conceptualization of power that emphasizes mechanisms of decision making, agenda control, and attitude formation. We then apply these mechanisms to demonstrate how two prominent features of contemporary politics—party polarization and racially biased attitudes—affect the ability of social workers to influence policy. Finally, we suggest content that social work educators can integrate to prepare future social workers to engage in strategic and effective social justice advocacy.     

Making it ‘APP’en: service user feedback: developing and implementing a service user APP: reflections from Northern Ireland,England and Scotland

Despite the advent of social media and increasing use of smart phone technology amongst global and UK populations, APP’s for social work remain in their infancy. Several have been developed which focus on the education of social workers and practitioners providing information on specific social work issues, and one we are aware of that explores ethics and values using a games-based approach. In this paper, we discuss the importance of service user perspective in social work practice and how this informed the development of the feedback App. We reflect on developing this instrument using digital technologies which social workers can use to gather anonymous feedback from service users about their experiences of social work interventions. This project, developed in response to demands placed on social work agencies to evidence the effectiveness of service interventions, provide robust data from service users for inspection regimes and sustain service user involvement in improving services. The evaluation model is designed to document the implementation process, exploring what works and what barriers, challenges and lessons were learned by the project team together with how some of the tensions in the process were addressed and resolved.     

Ubiquitous technologies, cultural logics and paternalism in industrial workplaces

Ubiquitous computing is a new kind of computing where devices enhance everyday artefacts and open up previously inaccessible situations for data capture. ‘Technology paternalism’ has been suggested by Spiekermann and Pallas (Poiesis & Praxis: Int J Technol Assess Ethics Sci 4(1):6–18, 2006) as a concept to gauge the social and ethical impact of these new technologies. In this article we explore this concept in the specific setting of UK road maintenance and construction. Drawing on examples from our qualitative fieldwork we suggest that cultural logics such as those reflected in paternalistic health and safety discourse are central in legitimising the introduction of ubiquitous computing technologies. As such, there is little doubt that paternalism plays an essential role in people’s reasoning about ubiquitous computing in this setting. We argue, however, that since discourses such as health and safety are used by everyone (including both managers and workers) in the organisation to further their own aims, technologies transcend purely paternalistic conceptualisations and instead become a focal point for ongoing struggles for control between those deploying and using them. This means that the benefits and costs of such new technologies become harder to define from an ethical and social perspective.     

Unpaid labour and territorial extraction in digital value networks

Production in knowledge and data-intensive industries is powered by work that can, in theory, be done from anywhere, via cloudwork platforms. Cloudwork platforms govern data value chains in distinct ways to concentrate power and extract value at the global scale. We argue that unpaid labour is a systemic mechanism of accumulation in these digital value networks. In this paper we demonstrate how it is tied to platform business models and facilitated by elements of platform governance including monopsony power, a high degree of spatial flexibility in sourcing labour, regulatory unaccountability and digital enclosure. We draw on a survey of 699 workers on 14 platforms in 74 countries to show that unpaid labour is an engine of South–North value extraction, and workers in the global South perform more unpaid labour than counterparts in the global North. Our findings have important ramifications our understanding of the changing international division of labour and platform capitalism.     

Digital technologies and the biomedicalisation of everyday activities: The case of walking and cycling

Walking and cycling have been transformed by digital technologies, which range from mapping apps for wayfinding, through ‘wearables’ which monitor activity, to social media apps for comparing activity within social groups. Some technologies are explicitly orientated to health projects, others are not, yet all have potentially profound effects on bodies, health‐orientated identities, and understandings of health. This paper uses the concept of biomedicalisation to explore emerging literature on the intersection of digital technologies with everyday mobility, focusing on walking and cycling. Beyond simply ‘medicalising’ mobility (by bringing it into the realm of public health), digital technologies contribute to various transformations of health: encouraging some health practices, inhibiting others; creating or excluding individual and collective health‐related identities; and reconfiguring health and well‐being. There is research evidence on the contingent and multiple relationships between digital technologies and social practices, with specific themes including quantification; the role of apps in framing walking as extraordinary, cycling as competitive; enabling users to perform as healthy, neoliberal citizens; and digital careers. There has been less attention on how social divisions are reproduced or disrupted by the mediation of mobility through digital technologies. Further research should consider the impact of digital technologies on political economies of health.     

Social Justice as Concept and Practice in Australian Social Work: An Analysis of Norma Parker Addresses, 1969–2008

Abstract

Social justice is central to Australian social work. Principles of social justice underpin the definition of social work as a profession, its code of ethics, and its standards of practice and education. However, there is a dearth of empirical research regarding what social justice has meant to social work over time and how it has been enacted in practice, topical as social inequalities continue to escalate. As a first-stage study, this paper examines how social justice was represented within 19 Norma Parker Addresses delivered by Presidents of the Australian Association of Social Workers at national conferences between 1969 and 2008. Two key themes were evident: social justice as a concept and social justice as social work practice. Social justice was represented conceptually throughout the Addresses as an enduring guiding principle and moral responsibility for social work. How social justice was enacted in practice included themes of: standpoint; practices and strategies; educating social workers; and contested and constrained practice. The meanings and practices of social justice were embedded within the changing contexts within which the Addresses were delivered. Further historical studies can inform social work knowledge, practice, and critical reflection as the profession continues to evolve and confront persistent social justice challenges.     

Key misconceptions when assessing digital technology for municipal youth social work

ABSTRACT

Municipal youth protection work has become infused with digital technology, and yet there is still limited research on how to assess the impact of digital technology on municipal youth social work. This article reviews a range of misconceptions regarding the assessment of digital technology for youth social work in municipal contexts. This review was generated in connection with the development of an app system for communication between young clients and their municipal social workers in Denmark. The misconceptions relate to: variations in technologies and contexts; the impact of digital technologies on the relationship; social justice; differentiating between the user and the digital technology; digitalization and standardization; stakeholder and functional models of municipal social work. The paper concludes that the relationship between municipal social work and digital technology is complex and that thus complex comprehensions of municipal social work practice are needed if the relationship between technologies and practice is to be grasped adequately. The paper argues that given the complexity of the field and the speed of technological and legal changes, external support with regard to assessing how to use, develop and incorporate digital technology needs to be made available to municipalities and social workers.     

Risking safety and rights: online sex work,crimes and ‘blended safety repertoires’

It has been well established that those working in the sex industry are at various risks of violence and crime depending on where they sell sex and the environments in which they work. What sociological research has failed to address is how crime and safety have been affected by the dynamic changing nature of sex work given the dominance of the internet and digital technologies, including the development of new markets such as webcamming. This paper reports the most comprehensive findings on the internet‐based sex market in the UK demonstrating types of crimes experienced by internet‐based sex workers and the strategies of risk management that sex workers adopt, building on our article in the British Journal of Sociology in 2007. We present the concept of ‘blended safety repertoires’ to explain how sex workers, particularly independent escorts, are using a range of traditional techniques alongside digitally enabled strategies to keep themselves safe. We contribute a deeper understanding of why sex workers who work indoors rarely report crimes to the police, reflecting the dilemmas experienced. Our findings highlight how legal and policy changes which seek to ban online adult services advertising and sex work related content within online spaces would have direct impact on the safety strategies online sex workers employ and would further undermine their safety. These findings occur in a context where aspects of sex work are quasi‐criminalized through the brothel keeping legislation. We conclude that the legal and policy failure to recognize sex work as a form of employment, contributes to the stigmatization of sex work and prevents individuals working together. Current UK policy disallows a framework for employment laws and health and safety standards to regulate sex work, leaving sex workers in the shadow economy, their safety at risk in a quasi‐legal system. In light of the strong evidence that the internet makes sex work safer, we argue that decriminalisation as a rights based model of regulation is most appropriate.     

Frankenstein journalism

Confronted with circumstances altered by the Internet, professional working practices have the option to change or to stay the same. This paper looks at how newsworkers in the new form of digital newsrooms have adapted the old location- or topic-based ‘beat’ system; now that they are called upon to curate or aggregate news stories which arrive fully formed from legacy news websites or emerge from social media. Stories like these are often valued for their virality – that is, how far and fast they have already spread – and their power to attract clicks from readers. Today, a growing number of news websites aggregate or curate such stories as part of their own news offerings. Yet curating these stories bring challenges to journalists’ identities and work practices, which demands a response. Based on an ethnographic study of eight digital newsrooms, we report how newsworkers use journalistic rituals to legitimise these second-hand stories flowing into the newsroom. We observed the use of rituals of objectivity, multiple sourcing and comparison with other news outlets as mechanisms that newsworkers used to validate and justify their use of second-hand content.     

Empathetic technologies: digital materiality and video ethnography

In this article, we advance recent theoretical and methodological discussions regarding the use of video techniques for generating empathetic encounters. We do so through a focus on how these techniques might be rendered in research conducted through sites of action and experience that are explicitly constituted through forms of digital materiality, whereby the digital and material are understood as relational and emergent. We argue for a processual view of digital materiality and in correspondence with this, of the research process, whereby empathetic imagining is itself understood as emergent from the research encounter. By way of example we draw on recent video ethnography research that has used GoPro and researcher-held video recording in collaboration with participants, in order to record and develop understandings of their experiences of self-tracking and cycle commuting.     

Information and communication technologies in interventions of Czech social workers when dealing with vulnerable children and their families

ABSTRACT

The topic of informatization and digitization of social work is a new phenomenon bringing new challenges that need to be dealt with. However, in the Czech Republic, the processes of informatization, digitization and e-social work may still look like grey zones. This article presents the result of one of the first Czech studies whose aim was to find out how social workers interpret the impacts of the use of information and communication technologies on social work. The goal of the research was to find out how the ongoing process of informatization permeates the Czech social work aimed at the target group of vulnerable children and their families. The authors have applied a qualitative research strategy in this research project using semi-structured interviews as the technique of data collection. The utilization of this technique has enabled them to obtain information from 25 social workers. The interviews have been analysed using the procedures of situational analysis. When interpreting the results, the authors focused on the area of communication where information and communication technologies are used, which social workers considered crucial.     

Assistive technology for disabled visual artists: exploring the impact of digital technologies on artistic practice

Abstract

Disabled artists with physical impairments can experience significant barriers in producing creative work. Digital technologies offer alternative opportunities to support artistic practice, but there has been a lack of research investigating the impact of assistive digital tools in this context. This article explores the current practice of physically impaired visual artists and their experiences around the use of digital technologies. An online survey was conducted with professional disabled artists and followed up by face-to-face interviews with 10 invited artists. The findings illustrate the issues disabled artists experience in their practice and highlight how they are commonly using mainstream digital technologies as part of their practice. However, there is little awareness around novel forms of technology (e.g. eye gaze tracking) that present new creative opportunities. The importance of digital tools for supporting wider practice (i.e. administrative and business tasks) was also highlighted as a key area where further work is required.     

Towards a sociology of risk work: A narrative review and synthesis

In this article, we define the concept of “risk work,” which aims to make visible working practices to assess or manage risk, in order to subject these practices to sociological critique. This article reviews and synthesizes existing published literature to identify components of risk work: (a) translating risk into different contexts, (b) minimizing risks in practice, and (c) caring in the context of risk. We argue that these three components of risk work raise important tensions for workers that have been inadequately explored in the literature to date. We propose that future research should additionally focus on practitioner subjectivity and identity in risk work. In addition, we argue that comparative research—across type of risk and different contexts—and methodological and theoretical diversity would enhance this emerging field of research.     

Organizational closedown and the process of deconstruction and creativity

This paper outlines an analysis of how the deconstruction of organizational, management control and performance management structures affects performances and how workers make sense of enhanced efforts and practices of creativity, in a situation when facing a certainty of job loss as of the closedown of the organization. In this paper, we have shown that the deconstruction of structures generate positive performance outcomes, and that such relation is being mediated by workers identity. We have also shown that identity work under a process of organizational closedown generate certain creativity. By doing so, this paper contributes to the literature on creativity and deconstruction by developing an emergent model where workers identity mediates formal structures in relation to performance. This paper contributes to the literature on closedowns by extending its analytical and theoretical domains, proving alternative, yet complementary and mediating explanations to the causes of drivers to enhanced performances during the process of closedown.     

“They wouldn't get away with it at McDonalds”: Decriminalization,work, and disciplinary power in New Zealand brothels

New Zealand decriminalized sex work in 2004 with the passage of the Prostitution Reform Act (2003), which sets an explicit intention to prevent exploitation of sex workers and improve their welfare. This has demonstrably improved conditions for sex workers and provides a necessary context for addressing exploitation. However, little research has looked at how this works for brothel-based sex workers in New Zealand. This paper responds to that gap by examining how brothel operators in New Zealand exercise power and control and how sex workers experience that. The study draws on in-depth interviews conducted across New Zealand with 33 participants. These include staff from the New Zealand Sex Workers' Collective (2), brothel-based sex workers (18), operators (8), and sex worker/operators (5). We use a Foucauldian framework and Foucauldian Discourse Analysis to examine how disciplinary power informs brothel management, prompting the production of normative discourses of work that destabilize sex workers' safety at work. We conclude that decriminalization nevertheless provides an essential framework by which sex workers are able to resist disciplinary control (W/C 171).     

Hefted: reconfiguring work,value and mobility in the UK Lake district

ABSTRACT

The production of financial value by organisations through highly mobile products and services is increasingly contested by recognition of the more-than-financial aspects of valuation practices, particularly regarding the quality or moral value of work experiences and the dignity of workers. The role of nonhuman animals is frequently overlooked despite the significance of animal contributions to labour and manufacture, yet contributes to this debate. We generate new insights to valuation by reflecting on the mobility of nonhumans. Discussing the Herdwick sheep breed of Cumbria, we illustrate how the image and narrative of these sheep is mobilised to add value not only to Herdwick products but to human work. We highlight how hefting, the concept of establishing a deep-rooted connection between sheep and place, stands in contrast to dominant logics of speed and efficiency and is employed to overcome devaluation of the worker in this mountainous and isolated region.     

The person of the category: the pricing of risk and the politics of classification in insurance and credit

In recent years, scholars in the social sciences and humanities have turned their attention to how the rise of digital technologies is reshaping political life in contemporary society. Here, we analyze this issue by distinguishing between two classification technologies typical of pre-digital and digital eras that differently constitute the relationship between individuals and groups. In class-based systems, characteristic of the pre-digital era, one’s status as an individual is gained through membership in a group in which salient social identities are shared in common with other group members. In attribute-based systems, characteristic of the digital era, one’s status as an individual is determined by virtue of possession of a set of attributes that need not be shared with others. We argue that differences between these two types of classification technologies have important implications for how persons attach (or fail to attach) to groups, and therefore what kinds of political mobilization are possible. We illustrate this argument by examining contention over the use of gender as a variable in the pricing of risk in insurance and credit – two markets in which individuals directly encounter class-based and attribute-based systems of classification, respectively.