‘Listen: This Really Happened’: Making Sense of Social Work Through Story‐telling

The use of guided critical reflection and analysis is increasingly popular in the education and training of social workers, especially when students embark on their practice learning opportunities. This paper explores the use of structured story‐telling in tutorials as a way of helping students make sense of social work practice. By focusing on a narrative shared with a tutor group, the argument will be made that tutorials are important places to ‘monitor’ the self (and others) in social contexts, and are helpful places for students to identify their personal values and how these might link with their future professional selves.     

What students’ Facebook posts teach us about the identity challenge in field placements abroad

ABSTRACT

Facebook is a common tool that enables students to publicly express their emotions, thoughts, experiences, and knowledge. On the assumption that the personal narratives of students can provide deep insights into their learning processes during practical training programs, the article presents content analyses of Facebook posts written by Israeli students who participated in an international social work field placement program in India. Content analysis of the students’ posts reveals that they grappled with their personal and professional identities as part of the learning process that occurred while they were formulating their professional identity as social workers. The analysis elicited three main themes: (1) awareness of the national identity; (2) exploration of other identities (personal, professional, and global); and (3) an attempt to contain multidimensional identity. The students discussed the main challenges they faced in the process of formulating an identity that will enable them to engage in international social work, and they described the fluctuations that occurred in those identities. The results show how public Facebook posts can be used as a tool to shed light on the contribution of social work education in international field placements, and provide insights into the learning processes that students experience in field placements abroad.     

Narrative reasoning and coherent alignment in field placement

ABSTRACT

In social work, field placement is considered an essential component to prepare students for professional practice. A significant degree of disjunction between academic and practical learning also is asserted. The present study aims to explore how students develop their professional competence in field placement and relate their learning outcomes across the university setting and the field. Data from students’ learning contracts and placement reports and a focus-group interview are analysed. Concrete practical experiences and the complexity of problems in specific contexts seem to provide inputs on the development of students’ knowledge, skills and personal competence outside the university setting. Although the students were asked to account for these three dimensions separately, the findings demonstrate their ability to connect and integrate them in the narrative reasoning that characterises students’ reflections on their learning from placement. Moreover, our findings show that all three dimensions are developed in both the university setting and in field placement. Preparing students properly for placement training and calling for specific reports on learning outcomes allow access to meaningful connections that are created and developed between the university setting and field placement.     

Students' Use of Self: Teaching Implications

Social workers acknowledge that they bring more than their professional skills and knowledge to practice, hence the emphasis in many social work programs on enhancing students' self knowledge. After a general overview of self‐knowledge activities for students, the gap between insight and practice is highlighted. The empirical literature is reviewed to find specific and purposeful self enactments, defined as functional ways in which workers intentionally apply their self to practice. Located within professional boundaries, such self enactments potentially form the basis upon which students might consider how to apply their own personal self.     

Personal Growth Towards Intercultural Competence Through an International Field Education Programme

Abstract

An international social work field education programme at the University of South Australia provides social work students with the opportunity to develop intercultural skills and intercultural sensitivity. The programme is conceptualised within a developmental framework that enables the identification of stages of personal growth and professional development from ethnocentrism to ‘interculturality’ or intercultural sensitivity. This framework, alongside the use of a clear ethical perspective and the reflective practice process, is a useful resource to assist students to identify their level of sophistication of cross-cultural competence and to respond to them in ways that facilitate their growth and development towards competent social workers working with difference and across cultures.     

Social Work Students ‘Juggling’ Field Placement

Field education is widely acknowledged as a central component of social work education. However, it requires a substantial commitment of time and energy from students which can present challenges to students who have multiple responsibilities. Based on a literature review conducted in preparation for doctoral research into social work student experience of juggling multiple roles and responsibilities with field placement, this article summarises what is known about the challenges they face and what helps them to complete placement. The findings have implications for students, schools of social work and field placement agencies. Further research should provide guidance for professional social work bodies, schools of social work, field educators and students.     

Preparing for Practice: An Evaluation of an Undergraduate Social Work ‘Preparation for Practice’ Module

The requirement for social work students to undergo assessed preparation prior to undertaking their first practice placement raises key questions about the type of knowledge and experience that is needed for those at the start of their training. This paper shows the need for social work educators to become re‐engaged in debates about the practice–theory relationship and to explore what is meant by an incremental approach to learning. A Preparation for Practice Learning module which was delivered to a cohort of Level 1 undergraduate social work students at a London university is described and evaluated. The paper highlights the key themes which emerged from the evaluation; these include the importance of work shadowing, observational learning and the centrality of critical reflection in aiding students' personal and professional learning. A discussion of its effectiveness in preparing students for their first practice learning experience follows. It concludes by recommending how students' learning in relation to the nature of social work and the skills required to undertake the role effectively might be addressed within the curriculum. Finally, a Preparation for Practice Learning model based on these findings is proposed.     

Professional Relationship Boundaries: A Social Work Teaching Module

Social workers are often challenged by the complex and ever‐changing dynamics within their relationships with clients, and struggle to find ethical responses within professional boundary grey zones where boundaries with clients can be difficult to identify, yet easy to cross. Social work educators attempt to prepare students for these complex situations, yet in the United States research reveals rates of social work boundary violations that lead one to question the efficacy of social work ethics education. This article describes the educational competencies and instructional strategies that comprise an adaptable course module which was developed in response to this challenge, and intended to increase students' self‐awareness, motivation and professional judgment‐making abilities related to their professional boundaries. The educational competencies for this course include the abilities to: identify boundary violations, apply critical thinking skills to complex professional relationship contexts, increase awareness of self and other, and initiate prevention strategies. In contrast to traditional approaches to education, this article describes instructional strategies that are based on adult‐learning principles, which have the purpose of effectively and creatively teaching topic areas in such a way as to produce behavioural change. These course topic areas include a ‘Professional Relationship Boundaries Continuum’ conceptual framework, boundary violation impacts, personal boundary vulnerabilities, blurring boundary indicators, and risk‐minimizing strategies.     

ETHNOGRAPHIES OF PRACTICE—PRACTISING ETHNOGRAPHY

This paper argues that acquiring competencies in different approaches and procedures in qualitative or interpretative social research provides a strong foundation for case analysis in professional social work practice. When students of social work become familiar with such research and are encouraged to engage in their own supervised projects they develop skills for a circumspect and sensitive practice with clients. The paper reports on work with students of social work in Germany, which can be described as an attempt to help them to become self‐reflective ethnographers in their own affairs, of their own emergent social work practice. It spells out different phases of a process in which they learn to make their own practice strange. This process consists of developing different competencies in observing, analysing and writing, and requires a setting in which students' written observations and reflections can be shared and discussed by their peers in a critical, egalitarian and supportive manner. The author thinks that such a critical and self‐critical discourse which addresses professional issues in general, as well as the individual student's (or practioner's) experiences and reflections, can have important implications for the collective development of social work and its relationship with other professions.     

The international field placement: a reconciliation of identity

The international field placement is a site of both identity confusion and identity development for the social work student. Aiming to develop their professional identity they are faced with a challenge: the presence of two dominant identities, the tourist identity and the student identity. Whilst the embodiment of the tourist identity has often facilitated the student’s motivation to undertake the placement experience, the student identity is what both university staff and agency field educators perceive as integral to student engagement in this remote educational setting. Social work educators perceive this identity challenge as an impediment to learning. In contrast, students report feeling that their tourist traits strengthened their personal and professional capacity, natural curiosity and ability to engage with the local community. By analysing the roles of university staff as liaison support, and field educators as agency supervisors, it is possible to explore a teaching and learning relationship that is student-centred, grounded in the immersive international experience. Through privileging the student’s voice social work educators involved with organising, supporting and supervising international field placements are able to understand the placement as a continuum of learning. On this continuum identity reconciliation is viewed as a crucial element in the development of a professional identity.     

Grappling with the Medicated Self: The Case of ADHD College Students

Drawing on interview data, this article is a case study of the “medicated self.” Specifically, we analyze how ADHD‐diagnosed college students construct how they are shaped by the behavioral effects of medicine. Students may perceive that pharmaceutical enhancement is necessary in the context of a competitive academic ethic. In this context something akin to Lareau's concept of concerted cultivation thrives as students practice what we call concerted medicalization in an attempt to literally embody the academic ideal. However, while medicine may enable students to manage academic performance and take control of “disordered bodies,” many remain uneasy about the extent to which they feel controlled by a drug. In the context of medical ambivalence, ADHD students engage in reflexive identity management and strategic pharmaceutical use to achieve some semblance of self‐control and self‐preservation during their college years. As their college education comes to a close, many prepare to return to what they construct as their “authentic,” nonmedicated selves as they enter the work world.     

Exploring Use of Self: Moving Beyond Definitional Challenges

Use of self is a central concept throughout social work history and theory, yet no unified definition and little empirical research exist. Thus, a qualitative exploration was required. Three focus groups (n = 10) were conducted with experienced BSW educators. Participants defined use of self in the context of their students’ beginning social work practice. The findings suggest that use of self incorporates personal self qualities such as openness, self-reflectiveness, attunement to others, commitment, and emotional maturity, and results in professional capacities such as nurturing the social worker–client relationship, reflective practice, and practice wisdom. Use of self is the integration of theory and practice embodied in the social worker and enacted in the worker-client relationship.     

Teaching self-care: The utilization of self-care in social work practicum to prevent compassion fatigue,burnout, and vicarious trauma

ABSTRACT

Field practicum is paramount to social work pedagogy in the preparation of emerging direct practice professionals. Field students integrate foundational knowledge as they implement practice skills learned in the classroom during the social work practicum experience. Working with clients who are suffering is inevitable in direct social work practice and field practicum students can be exposed to a broad range of intense emotional experiences as they assist clients in need. Integrating self-care skills, techniques and strategies into daily social work practice becomes essential to prevent compassion fatigue, burnout, and vicarious trauma. Incorporating self-care skills into the field practicum enhances opportunities for transformative student learning and helps to strengthen professional socialization during this critical educational experience. This article highlights the implementation of professional self-care instruction, use of activities and written student critical reflection assignments designed to enhance the practice experience through incorporating self-care education and strategies among undergraduate students within the field practicum seminar.     

Using Decision Analysis: Connecting Classroom and Field

This paper reports on the findings of a small‐scale research project investigating the views of social work students on the use of decision analysis. After giving the context of the research, the article reports on what was found when students, who had just completed a Decision Making and Risk module, were asked for their opinions on the component parts of decision analysis, its use as a practice tool and their attitudes to using it on placement. The research found that the respondents in general took a critical and supportive stance towards the use of decision analysis in social work and, with extra teaching and a positive approach from their practice assessor, would be happy to use decision analysis. When the same group of students completed a follow‐up questionnaire on a placement recall day, half of them had thought about using decision analysis but only three had gone on to discuss this with their practice assessors. Some issues in relation to connecting ‘classroom’ and ‘field’ are identified and the paper concludes that a number of further steps would be necessary to realise the potential of decision analysis to help students be more systematic and analytical in their approach to decision making.     

From the Editor

This article presents qualitative insights into the roles of master of social work programs in developing student practice interests in working with people with developmental disabilities (DD). Semistructured in-depth interviews were conducted with 24 MSW social workers practicing in the field of DD in the northeastern United States. Participants discussed personal and professional rewards of practice with people with DD, what they want MSW students to know about working with people with DD, current opportunities in the DD field, their MSW coursework and fieldwork experiences, and ways MSW programs could further develop student interest in working with people with DD. Implications of the findings for MSW programs are discussed.     

Repositioning Risk in Social Work Education: Reflections Arising from the Threat of SARS to Social Work Students in Hong Kong during their Field Practicum

The social work profession has always been involved in dealing with uncertainty and risk in the life politics of clients. However, it is not easy for young social work students to translate this philosophical disposition into their real life practice with clients. In spring 2003, when the SARS epidemic broke out in Hong Kong, a group of social work students from the Chinese University of Hong Kong were doing their fieldwork practicum. Suddenly confronted by a collective sense of risk in their role as social workers, the students went through a period of unrest, as performing their helping duties brought with it a simultaneous exposure to personal risk. This paper is based on four focus group interviews with these social work students, to understand how they processed their experience of risk during their exposure to the SARS crisis, and how they connected the experience to their social work practice with clients. It is found that the predicament arising from the exposure to personal risk brought about by the SARS crisis during the students' field placement engendered the reflective process that enabled a renewed and personalized meaning of professionalism. The results provide a basis for reflection among social work educators on the role of risk in the training of prospective social workers, and on how social work education can better prepare students for practice in a high‐risk environment.     

Prepared for Practice? Graduating Social Work Students' Reflections on Their Education,Competence and Skills

The paper encompasses the views of 13 Swedish graduating social work students on their education, competence, skills and expectations for their future roles as social workers. It presents the findings of the first phase of a longitudinal study where students in Sweden and Australia are followed from university and during the first 18 months in the profession. A qualitative methodology was employed and semi-structured interviews were conducted with the students just prior to graduating. The most salient theme was the strong wish for more time in contact with the field. All of the students would have preferred at least one additional period of field placement. A strong wish for clarity, particularly in relation to understanding what it means to practise social work, emerged. Although most of the graduates talked about their self-development and described themselves as having become more critical and more self-confident, they perceived themselves as more or less unprepared for most social work positions and expected to receive considerable support and guidance in their workplaces. The proportion of theoretical and research courses in comparison to the teaching of practice skills and field placements within Swedish social work education is discussed.     

Social Workers as Boundary Spanners: Reframing our Professional Identity for Interprofessional Practice

One of the more difficult tasks for social work educators is socializing students into a professional identity. Social identity theory provides a lens to consider what is needed for a social work identity that will continue to be salient for students as they move into practice. Framing social workers as boundary spanners might offer students a professional identity that is congruent with core values, reflects what social workers do and places less emphasis on old debates about the profession. It also positions students well for work in the increasingly interprofessional realms of health and social care. I consider how social workers are well equipped to meet the demand created by ‘joined-up working’ for people with boundary-spanning expertise. Seeing ourselves as boundary spanners is one way to reconcile our professional and interprofessional identities, thereby increasing the chances that our students will continue to identify as social workers when they move into interprofessional practice.     

Students’ conceptualisations of critical reflection

Critical reflection involves the identification of deeply seated assumptions about the social world and the individual’s connection with it; however, its scope and practice are contested. While ambivalence about its definition remains, critical reflection is described as a threshold concept in social welfare and social work education. This study investigated students’ conceptualisations of critical reflection by analysing the ‘learned’ critical reflection curricula of five core units in an Australian University. A content analysis of 162 assignments submitted by 86 students in 2013 and 2014 was conducted. Findings revealed students conceptualised critical reflection as a process that raised self-awareness, supported the application of theory in practice and, reinforced aspects of their professional identity. However, students adapted the process to fit their purpose and, when personal views clashed with professional practice, rather than examining the tensions that emerged, students privileged professional practice and silenced their personal views. Students did not engage with critical reflection to foster social change; rather their utilitarian approach positioned them to demonstrate competence in professional procedures. These findings highlight the influence of the contexts within which critical reflection is practised and informs the further development of the authors’ pedagogy.     

What makes a good placement? Findings of a social work student-to-student research study

Social work fieldwork placements are recognised as a key component of social work education. This article analyses the experiences of students who have completed one social work placement and examines what they felt was most effective in aiding their learning. The innovative methodology used for the research enabled first year students to design an on-line survey which they administered to their second year student colleagues. The first year students gained experience in designing and administering a piece of research, but also gained a greater understanding of what previous students have found assisted their learning on placement. This cross-sectional research surveyed accessed the 2014/15 cohort of year 1 and year 2 Masters in Social Work (MSW) students. Students reported how prepared they felt for placement and also who or what facilitated their learning on placement. Students’ perception of the volume of learning on placement was strongly correlated with satisfaction. It is argued that being able to clearly identify types of interaction that enhance students’ learning, leads to more positive outcomes for all involved in the placement experience.