Winning customers through employee involvement

This article describes the author's impressions of American industry following a study tour to the Deep South of the U.S.A. as winner of the 1983 IPM/Gardner Merchant Award. The visit to leading corporations in New Orleans, Houston and Atlanta provided the opportunity to study at first hand their management philosophies and personnel policies. At a time when industry in the U.S.A. is facing stiff international competition and is beginning to come out of the recession, this article provides some timely insights into some of the issues and themes that they are pursuing.     

A content analysis of research in family therapy journals

In order to assess trends in family therapy research, empirical articles (N = 195) from three family therapy journals over a 5-year period were coded for several variables: authorship, external funding, methodology, sample, purpose, cost effectiveness, use of therapeutic model, and topic. Results indicated that a large pecentage of research in these journals focused on nonclinical issues and used nonclinical samples. Authors were affiliated with a wide variety of disciplines and reported low levels of external funding for their research. While a majority of the studies used quantitative methods, there appeared to be a growing number of studies using qualitative methods. Implications of these findings are discussed in light of research reviews over the past two decades.     

Professionalization of evaluative research: Conflict as a sign of health

Morell and Flaherty (1978) present arguments about the current status of evaluative research as a profession. This paper contains a critique, using a process model of professional development, of the perspectives employed by Morell and Flaherty. Issues discussed are the nature and substance of conflicts in evaluative research, including conflicts over methodological perspectives, the role of the evaluator in program planning, and the appropriate uses and users of evaluative information. The paper concludes with a discussion of the needs within the profession of evaluative research if it is to remain viable and responsive to change.     

Operationalizing Intersectionality: an Approach to Uncovering the Complexity of the Migrant Job Search in Australia

This paper explores the complexities surrounding the lived experiences of skilled migrant women and men from non‐English speaking backgrounds (NESBs) who arrive in Australia and attempt to seek work. The paper will analyze the migrants' experiences using intersectionality theory as a framework. Drawing on Anthias's social relations framework, this research will contribute to the field by demonstrating how intersectionality theory can be operationalized to understand the complex lived experiences of disadvantaged groups. The research will reveal how being a new migrant in Australia, unfamiliar with local job search processes, complicates jobseeking. The paper will show how gender and family roles impact this process, especially when young families are involved. Both genders suffer downward occupational mobility, with men seeking any type of work to get by, and women gravitating towards insecure forms of employment, or exiting the labour force, in order to manage the family unit.     

“I want my social worker”. One child's struggles to find an available maternal figure: reflections from a peer supervision group

In this paper, I analyse a piece of social work practice using the reflections provided by a peer supervision (work discussion) group. I describe my work with an eight year child looked after, who telephoned me stating that he wanted to kill himself. I discuss the powerful unconscious processes that contributed to his risk-taking behaviour and my emotional experience of it. I reflect on how my knowledge of psychoanalytic theory enabled me to contain the powerful feelings being projected and to safely manage the situation. I highlight how reflective peer supervision groups are a helpful way to understand the complexities of the lives of children looked after and can help inform decision making.     

The Social‐psychological Aspects of Team Formation: New Avenues for Research

The ubiquity of teams in the modern workplace cannot be denied, as Curseu, Kenis, and Raab (2009, p. 30) note, “team formation is a challenge in modern organizations as most of them use teams to perform a variety of organizational tasks.” How teams form is, therefore, a question of much practical interest. Research illustrates that stratified social systems influence the choice and decision‐making behaviors that shape group and team formation (Hechter, 1978). From a structural social psychological perspective (Sell & Kuipers, 2009; Lawler, Ridgeway, and Markovsky, 1993), teams are like microcosmic societies. They represent a process of social cohesion through interaction. Additionally, they can be organic, mechanical, homogeneous, and heterogeneous. In other words, teams are structural and cultural artifacts of societies. Members of society through interaction create these “social artifacts,” which may consist of hierarchically organizing sets of individuals into a group, or multiple groups, relative to power and status dimensions. In this paper, we aim to show how contributions from social psychology have informed research on team formation. Thus, two research questions guide this paper: What are the mechanisms of team formation via partner selection for self‐organizing teams? In what ways, can these studies advance scholarship focusing on the social psychology of inequality? To establish a foundation for understanding the various studies on team formation, we begin with a general overview on how team and team formation has been conceptualized. Next, we examine the social psychological research on team formation via partner selection. In doing so, we note the importance given to the 4 major mechanisms of team formation emerging from the literature: competence, homophily, familiarity, and affect. Lastly, we conclude the paper with a discussion addressing the research questions guiding this paper and suggest opportunities for social psychologists to consider for future team formation studies.