The Effects of Corporate Elitism and Groupthink on Organizational Empathy in Crisis Situations

This study is to empirically testify that corporate elitism is an antecedent to groupthink, which prevents organizational empathy from working effectively in crises. The current study is expected to expand the boundary of crisis management literature into a company’s crisis-preparedness before a crisis occurs. The findings offer the useful guidance to organizations on how to better manage their crisis proneness through identifying the early signs of corporate elitism and groupthink.     

Underlying processes of SCCT: Mediating roles of preventability,blame, and trust

Despite the prevalence of the situational crisis communication theory (SCCT; Coombs, 2007) in crisis communication research, few SCCT-based studies have examined how different crisis types affect post-crisis reputation. This study, therefore, attempts to uncover the underlying processes of SCCT. Specifically, this study examined preventability, blame, and trust as potential mediators of crisis type and organizational post-crisis reputation. A between-subjects experimental study (crisis type: victim vs. accidental vs. preventable) was conducted with 329 college students. The results revealed that crisis type had no direct effects on reputation, but it did affect preventability, blame, and trust. More significantly, the results showed that crisis type indirectly affected reputation in two distinct ways: (1) via a sequence of preventability and blame and (2) via trust. The study includes a discussion of theoretical and practical implications.     

Resources reduction and welfare changes: tensions between social workers and organisations. The Italian case in child protection services

Within the field of studies on professionalism, this paper explores the changes in roles of social workers and the new tensions emerging in the relationship with their organisational contexts, due to the reduction of resources and the introduction of neoliberal and managerial policies in the welfare system. The paper is based on qualitative research carried out through 32 in-depth interviews with frontline social workers engaged in child and family services in Italy. The paper investigates how spending cuts have affected the relationship with the organisation arguing that the ways the cuts are implemented, as well as the room for professional recognition set by the organisation, are relevant. A four-character social worker typology is outlined, drawn from the intersection of two meaningful dimensions: sense of belonging and critical thinking. It is argued that a ‘critically engaged’ type points to a new form of professionalism that may emerge from the current crisis of the relationship between the organisation and social workers.     

Neo-Materialist Ecologies and Global Systemic Crises

Liberal international relations theory largely rests on the assumption that the contemporary international liberal order is robust enough to withstand crises of political authority and/or economic slumps. Yet, this raises a central question: what is a crisis in the deep principles of a global political and economic order? In this essay, I seek to rethink crisis theory in light of prevailing assumptions about the longevity of the contemporary liberal international order. I examine how catalysts of crises can be the effects of non-human actors that intensify or crystalize moments of instability. From global ecological feedback loops, to high-frequency trading and automated factories, the processes of production and distribution increasingly reflect global networks that transcend day-to-day human decisions. Rethinking systemic crisis necessitates understanding the ways in which non-human actants constitute and destabilize larger political assemblages.     

Diasporic youth identities of uncertainty and hope: second-generation Albanian experiences of transnational mobility in an era of economic crisis in Greece

This paper explores various dimensions of ‘gender’ and ‘mobility’ among immigrant youth from a transnational perspective in an era of economic crisis. The extent and parameters of continuity, contestation and change in migrant youth identities are analysed and we suggest that neither gender nor identity are stable categories but are embedded in sociocultural particularities both in the country of residence (Greece) but also in the country of origin (Albania). Through in-depth interviews with 52 participants, all second-generation Albanian immigrants in Greece born to two Albanian parents, the paper addresses youth identification in relation to gendered representations of belonging. The narrative accounts that we have selected and analysed reflect the emotional challenges, constraints and creativity of Albanian youth.     

Reflections on a meta-analysis: Crystallizing thinking about SCCT

This article provides my reflections and comments on the meta-analysis of situational crisis communication theory (SCCT) presented in this issue. The meta-analysis helps to crystallize strengths and weaknesses of SCCT and the research generated by the theory. No theory is perfect and every theory has limitations/boundaries. The meta-analysis helps to identify the boundaries for SCCT helping to understand when the theory works and when there are better options for informing crisis communication. By reflecting on the extant research, we can plot the direction for future research utilizing SCCT.     

Overcoming the ‘tyranny of the urgent’: integrating gender into disease outbreak preparedness and response

ABSTRACT

This article contributes to discussions on the gender dimensions of disease outbreaks, and preparedness policies and responses, by providing a multi-level analysis of gender-related gaps, particularly illustrating how the failure to challenge gender assumptions and incorporate gender as a priority at the global level has national and local impacts. The implications of neglecting gender dynamics, as well as the potential of equity-based approaches to disease outbreak responses, is illustrated through a case study of the Social Enterprise Network for Development (SEND) Sierra Leone, a non-government organisation (NGO) based in Kailahun, during the Ebola outbreak.     

A content analysis of BP's press releases dealing with crisis

This study aims to analyze what kinds of frames have been used in British Petroleum's (BP's) press releases, which dealt with the Gulf oil spill crisis that occurred in April 2010. A content analysis was conducted to explore the different frames used by BP in its press releases to deal with the crisis. The main and sub themes are also analyzed through a content analysis of press releases. This study attempts to examine BP's crisis communication strategy through press release usage by closely analyzing the frames and themes that were used. This study found that BP attempted to update the public on what the company was doing to resolve the oil spill crisis, and that they made every effort to manage the crisis by using the company's official update frame. In addition, by using the social responsibility frame, BP aimed to show the public that they had intentions of taking responsibility for the oil spill. Finally, BP used a minimal number of defensive frames as a way of showing the public that they did not want to flee from the responsibility of the oil spill crisis.     

后金融危机时期完善公允价值计量的探索

在2008年的金融风暴中,公允价值计量虽然暴露出其固有缺陷,但目前仍不失为一种面对市场的、动态反映产权价值运动的最佳计量模式。在后金融危机时期,我们需要通过建立健全市场机制、降低公允价值计量的实际操作难度、完善估值技术等手段进一步修改与完善公允价值计量模式,助推经济复苏与调整。     

Job quality,industrial relations and the crisis in Europe

This paper reports results from recent Eurofound research on the impact of the crisis on industrial relations and working conditions in Europe, based on the output of Eurofound's European Working Conditions Observatory and European Industrial Relations Observatory and data from the European Working Conditions Survey. Overall, the crisis – even if it is sometimes difficult to separate the effect of the crisis from megatrends in working conditions and industrial relations – seems to have had an impact on both domains. With reference to industrial relations, the impact of the crisis has influenced actors, processes, and outcomes. Regarding working conditions, the results appear to be in line with the literature on the topic, which relates the crisis to an increase in job insecurity, a decrease in work intensity, in working hours, and in anti-social working time arrangements, and a general improvement in terms of health risks and related outcomes.