Trauma-informed care training in a child welfare system: Moving it to the front line

The use of trauma-informed practices in the child welfare system is critically important to prevent system-induced trauma and encourage timely assessment, triage and referral for care when indicated. Ultimately, such measures have the potential over time to decrease the risk for mental health problems in children exposed to a trauma. This study evaluates an initiative in Arkansas to train child welfare front-line staff members in trauma-informed care practices. We evaluated the impact of the training on knowledge and use of trauma-informed care practices among three types of child welfare staff (Caseworkers, Program Assistants and Other front-line staff). Results suggest that this training process was highly successful in improving knowledge of trauma-informed care practices, especially among staff with the least formal education and training. We also found a significant increase in staff use of trauma-informed care practices at the three-month follow-up with little difference observed across staff groups. Barriers that may prevent staff from full implementation of training concepts are described and strategies to address barriers are proposed.     

The Management and Practice of Joint Adult Protection Investigations between Health and Social Services: Issues Arising from a Training Intervention

The implementation of government policy for the protection of vulnerable adults [Department of Health (2000 Department of Health. 2000. No Secrets: Guidance on Developing and Implementing Multi‐agency Policies and Procedures to Protect Vulnerable Adults from Abuse, London: HMSO.  [Google Scholar]) No Secrets] has set expectations for the development of multi‐agency policies and procedures in adult protection in England. Multi‐agency working in adult protection mainly concerns complex cases involving more than one service user or where a number of managers or practitioners are involved. However, these also tend to be the most serious abuse cases where the necessity for effective inter‐agency co‐ordination collaboration between social services authorities (local authorities) and health trusts (NHS) is most acute, especially with the development of partnership working such as in learning disability [Department of Health (2001 Department of Health. 2001. Valuing People: A New Strategy for Learning Disability for the 21st Century, London: Department of Health.  [Google Scholar]) Valuing People]. Moreover, effective collaboration with the police in the conduct of adult protection casework and process is required for cases where criminal offences may have been committed. These demands put high expectations on the professionals involved. Based on a series of joint training interventions between social services and health personnel in Kent, this paper identifies key issues for the effective performance of joint adult protection investigations and maps both the challenges and management and practice competencies required. Potential solutions to the complexities of managing multi‐agency investigations in adult protection were identified with potential relevance to improving adult protection case management and co‐ordination more widely.     

The Impact of Ethnicity and Phase in Training on Israeli Social Work Students' Satisfaction with the Field Instruction

Students' evaluations of their satisfaction with their field instruction including their field instructors, agency, and learning opportunities have been the focus of earlier and more recent studies. However much less is known about students' satisfaction in non‐English speaking countries. Even rarer are studies on how satisfaction differs among diverse ethnic groups and phase of training. This study focuses on the impact of ethnicity (Jewish and Israeli Arabs), and phase of training (second or third years) on the satisfaction of Israeli social work students with their field instruction. Some 742 second and third year students reported their satisfaction on a self‐administered questionnaire. Third year students who had already completed two academic years of training were more satisfied with their field instruction than second year students. Arab students were significantly less satisfied with their field placement agencies. Second year Arab students were also less satisfied with their field instructors and their field instruction in general than second year Jewish students. The lower satisfaction might be true for other minority groups in Western countries and should be further investigated. We recommend increasing cultural sensitivity in the curriculum of social work education as well as preparatory workshops before the beginning of field practice.     

Involving Services Users in Social Work Training on the Reality of Family Poverty: A Case Study of a Collaborative Project

In the last five years there has been an increased drive to include the perspectives and contributions of service users in social work education in the United Kingdom. In this paper we discuss the experience of one project that attempted to bring together service users, academics and practitioners to jointly develop and deliver a module that sought to examine the perspectives of families living in poverty who were in receipt of children and families social work services. Through doing this it was hoped that it would be possible to raise practitioners’ awareness of how poverty impacts on parenting and how they could develop an approach that was non‐punitive and genuinely supportive. The paper starts by exploring the context of service user involvement in social work education and then describes the development and process of this collaborative project. The paper concludes with recommendations for both projects seeking to engage service users in empowering and meaningful ways, as well as social work practice within an anti‐oppressive framework.     

Money talks: The role of finance in social work education and practice

Finance is crucial to every aspect of social care, yet has traditionally been neglected in social work training and practice. Despite the overwhelming importance of budgetary issues for the provision of social services, few workers understand how the system works or how their work is financed. The result is that they continue in ignorance, operating without an awareness of the financial context in which they work, lacking the financial skills to move successfully into management positions and failing to challenge a chaotic and anachronistic system which undermines local democracy as a deliberate tool of central control. Against this background, this paper highlights the importance of a financial overview for social work educators and practitioners, exploring the factors which contribute to the widespread inability to engage with financial issues and calling for a greater emphasis on this topic in social work training. In the process, it builds on a recently published introduction to local government finance which is designed specifically to counter the anti-financial tendencies inherent in social work, providing a detailed but easily comprehensible handbook for managers, practitioners and members of the general public alike. To place these issues in context, the paper begins with a personal account of working in a department experiencing financial difficulties.     

The role of service users in problem formulation and technical aspects of social research

The importance of the practitioner-researcher relationship in problem formulation derives from the need for relevance to the issues faced by practitioners. This paper argues that if research is to be relevant to the issues faced by service users, they too must be involved in problem formulation. There is a substantial literature on the moral case for user involvement in research but relatively little about the technical benefits. The paper sets out some distinctions in the meaning of user involvement in different models of social research, and, drawing on examples of user-led and user-controlled research, suggests not only that problem formulation benefits from user involvement but that several other key technical aspects of social research may also be improved.     

Professional Relationship Boundaries: A Social Work Teaching Module

Social workers are often challenged by the complex and ever‐changing dynamics within their relationships with clients, and struggle to find ethical responses within professional boundary grey zones where boundaries with clients can be difficult to identify, yet easy to cross. Social work educators attempt to prepare students for these complex situations, yet in the United States research reveals rates of social work boundary violations that lead one to question the efficacy of social work ethics education. This article describes the educational competencies and instructional strategies that comprise an adaptable course module which was developed in response to this challenge, and intended to increase students' self‐awareness, motivation and professional judgment‐making abilities related to their professional boundaries. The educational competencies for this course include the abilities to: identify boundary violations, apply critical thinking skills to complex professional relationship contexts, increase awareness of self and other, and initiate prevention strategies. In contrast to traditional approaches to education, this article describes instructional strategies that are based on adult‐learning principles, which have the purpose of effectively and creatively teaching topic areas in such a way as to produce behavioural change. These course topic areas include a ‘Professional Relationship Boundaries Continuum’ conceptual framework, boundary violation impacts, personal boundary vulnerabilities, blurring boundary indicators, and risk‐minimizing strategies.     

Life's a Gas? The Training Needs of Practitioners and Carers Working with Young People Misusing Volatile Substances

Volatile substance abuse (the deliberate inhalation of substances such as gas fuels, glues, aerosols or other solvent‐based products) by young people does not attract high level attention within the broader arena of drugs education and prevention programmes. Given the prevalence of volatile substances in the lives of vulnerable groups of young people, however, and the risks associated with their misuse, social work education and training might justifiably give a higher profile to the associated needs of young people in need and/or in public care. This paper reports on the findings from a study in England of the training needs of social workers, residential and foster carers in relation to volatile substance abuse by young people, and identifies the implications for further development of training materials and resources.     

Editorial

This article describes the development of a new degree course (incorporating the DipSW) which has been designed to address the issue of 'relevance' in professional level education for the residential child care sector in Scotland. Funded by the Scottish Executive, a new body--the Scottish Institute for Residential Child Care--has been charged with devising and delivering a continuum of training, education and other resources to the sector in order to improve the quality of the residential experience of young people. One central element in this provision is the development of a BA/DipSW course that meets CCETSW requirements via a 'particular pathway' in residential child care. The article outlines some of the innovatory features of the course, the first of its kind in the UK, and identifies some of the perspectives that will inform the course curriculum. Brief comparisons are made with developments in the field of child and youth care elsewhere and attention is paid to issues around the provision of practice learning opportunities.     

Learning for the Twenty-First Century: Maximising Learning Transfer from Learning and Development Activity

This article builds on the learning gathered from the evaluation of a Scotland-wide child protection training programme. Based on Kirkpatrick's four-level framework, the study aimed to evaluate the impact of the learning programme on the practice of participants in the workplace. The study prompted the authors to examine the literature on maximising learning transfer across a range of occupations. This literature is discussed in the light of the findings from the evaluation and the experience of the authors in designing and implementing continuous professional development programmes in social services.

The practice of inspection, monitoring and audit seems to have impacted negatively on staff's willingness to participate in data collection, and coupled with what appeared to be confusion about data protection legislation, the perceived burden of audit and inspection has significant implications for research and evaluation activity.

Suggestions are made for the future design, delivery and evaluation of learning and development activity, and the role of managers is explored in relation to their responsibility for preparation, support and follow-up of workplace learning.