Stakeholder Performance Measurement in Nonprofit Organizations

According to recent findings, nonprofit organizations should address the relationships of nonprofit service quality, satisfaction, loyalty, and organizational identification when planning and evaluating donor surveys. This article presents a donor satisfaction barometer that can be used to gain insights into the strength of these key relationships and thereby establish a basis for calculated relevant indices. With such indices, nonprofit organizations can compare stakeholder performance over time and benchmark themselves against other organizations. Data from 2,599 blood donors to one section of the German Red Cross, collected through the proposed donor satisfaction barometer, show that service quality drives satisfaction, and donor satisfaction and organizational identification both exert significant positive effects on donor loyalty. Therefore, nonprofit organizations should use a combined strategic approach that improves both donor satisfaction and organizational identification to increase donor loyalty. The successful application of the donor satisfaction barometer also suggests its value for other nonprofit industries and offers important insights for managers.     

Humanitarian response and stress in Kenya: gendered problems and their implications

ABSTRACT

Stress-related conditions such as burnout and post-traumatic stress disorder are a growing concern in the humanitarian sector. Aid workers themselves report not only that mental health problems are common, but that the support they receive from their employers is insufficient. Problematically, the experience of the international aid worker – particularly those who are white and from the global North – is often foregrounded in explaining what constitutes stress and related mental health problems. This indicates a wider problem of what is required of ‘the perfect humanitarian’ – a personality that is gendered and racialised – and how this influences the different experiences and treatment of national and international staff from aid agencies. This article explores the organisational culture and working conditions of humanitarian settings and their impact on the mental health and well-being of staff. It argues that there is a structural dimension to stress that is less to do with external security threats and more to do with the specific infrastructure, policies, and practices of humanitarian operations, with implications for aid workers which cut across dimensions of race, gender, and nationality.     

Financing Innovation Development in the Context of Foreign Experience and Domestic Practice

The importance of innovation development is determined by the strategic role that true innovations play in the development of the state and the formation of a healthy, competitive economy. The organization of massive industrial production—which applies advanced technological achievements and science-intensive knowledge to form an infrastructure for innovation—should be a key component of the government’s strategic policy to develop the national economy. In Russia, the infrastructure for innovation is less developed than other industrialized countries. This article considers the consequences of this underdevelopment, and proposes several ways of financing basic and applied research on the basis of foreign precedent and domestic practice.     

Ethnic studies,citizenship education,and the public good

Since the 1990s, ethnic studies and other components of multicultural education have been criticized by neo-conservative and assimilationist scholars who maintain that school diversity initiatives weaken national identity and fail to help students attain the knowledge, attitudes, and skills needed to function effectively in the national mainstream culture. The banning of ethnic studies courses in the Tucson (Arizona) Unified School District in the USA was a widely publicized manifestation of the neo-conservative response to multicultural school initiatives. This article describes neo-conservative critiques of ethnic studies, and argues that ethnic studies is an important component of US history that is required to help students become effective and thoughtful citizens in a democratic nation and global world.     

国家、民族、社区——美国国家公园建设的经验及教训

美国国家公园建设过程中，以国家为主导，注重国家意识，定位服务功能，体现其教育理念，并在此过程中将管理和利用模式由开始的保护转变为现在的保护与利用并行，为全世界提供了一个成功的模板。但在其100年的发展过程中，环境的破坏，原住民权利的漠视，游客管理的混乱，是其曾遇到或正在面临的问题。建议我国在进行国家公园建设时，应扬长避短，突出国家名义，强调社区参与和游客管理先行，并注重国家公园的公益性和教育功能。     

中国企业储蓄率变动原因探析

我国国民储蓄率一直居高不下,其中企业部门的储蓄率变动逐渐引起人们的关注。研究发现,国民储蓄率自2008年增势减缓,主要因为企业部门储蓄率出现下降,企业支付的劳动者报酬、财产支出以及融资渠道的变化是企业储蓄变动的主要原因。进一步通过E-G协整法探究企业储蓄率对国民经济、投资率的影响,发现企业部门对经济发展和投资水平起到积极作用。最后,根据企业部门的国民地位和储蓄率变动趋势给出密切关注企业储蓄率、合理降低居民储蓄率的相关建议。     

闻一多新诗中的民族化建构思想研究

强调中西艺术的融会贯通,这是闻一多的一贯主张。闻一多认为,只有时时刻刻想着我是个中国人,才能做出真正的中国的新诗,因此,在他短暂的诗歌创作生涯中,他始终把新诗的民族性建构作为旨归并长期躬耕于此,他的诗歌表现了对民族历史与文化的关注,对祖国的热爱与对祖国命运的忧虑,对人民命运的同情与对黑暗势力的控诉,在内在精神方面呈现出显著的民族性。     

近现代中国画论与民族精神之考释

从新文化运动到抗日战争爆发之前,关于中国画的论争成为一个突出的文化景观。各种派别的论者对于绘画整体功能的认识相当一致,并不约而同地将其上升到国家、民族复兴的高度。抗日战争时期,各画种都为民族救亡作出了积极贡献,文艺家们的画学思想中关于民族复兴、民族精神的倡导更加鲜明有力。当代关于中国画体现民族精神的提法与近现代史一脉相承,并融入了民族文化复兴的主流。     

“钓鱼岛问题”引发的爱国主义新思考

钓鱼岛问题的实质是中日美的关系问题,是三国实力的又一次较量与试探。钓鱼岛问题的最终解决还是要依靠国家的综合实力和国际影响力。所以,新时期爱国主义应坚持强大国家的方向不动摇,温和、理性并以实际行动爱国,实现中华民族的伟大复兴和中国的崛起,用强大的实力来爱护祖国和人民,同时也为国际和平再添一份贡献。     

Diglossia and identity in Northeast Thailand: Linguistic,social, and political hierarchy

The paper explores diglossic relations between Central Thai and phasa isan, a variety officially known as a dialect of Thai, but linguistically close to Lao. Phasa isan is spoken by almost one‐third of Thailand's population but its speakers in the Northeast are often stigmatized as uneducated and backward. We conducted field research mainly among university students in Ubon Ratchathani, a northeastern border province, by drawing upon data from survey questionnaires, reflective essays, interviews, and field observations. The findings suggest a transitional diglossic relationship in which Central Thai is the High and phasa isan the Low variety. These relationships are discussed in terms of nationalism, social hierarchy, and language maintenance and shift.