Personality and coping as moderators of work stress processes: Models, methods and measures

This article reviews the role of individual differences in work stress processes, with particular reference to personality and coping as moderator variables. Vulnerability/resilience and person-environment fit (congruence) models of moderator effects are contrasted and relevant issues of methodology and analysis are outlined. Personality traits (locus of control, hardiness, Type A, optimism, and neuroticism) that act as moderators of stress/strain relations are reviewed; the characteristics and limitations of available measures are described. Associations between personality and coping, inventories for the assessment of coping, and the dimensions of coping behaviour, are then considered. The implications of structural and transactional models of stress for coping assessment are discussed with reference to dispositional versus situational approaches and other psychometric issues. The need for research into coping flexibility and consistency is emphasized. No attempt is made to provide a comprehensive account of empirical research into individual difference moderator effects, but relevant review articles are cited, together with some recent studies. Finally, several areas which would merit further attention (including specificity of moderator effects, conjunctive and disjunctive patterns, and moderation of relations between objective and perceived stressors) are identified.     

The Tension between Mainstream Competence and Specialization in Adult Protection: An Evaluation of the Role of the Adult Protection Co-ordinator

With the implementation of No Secrets (Department of Health, 2000),the question of how far to specialize in adult protection hasbeen raised for social services departments. Related issuesinclude the extent of specialization within the vulnerable adultclient groups as well as between adult protection specialistsand other workers. This paper draws on an evaluation of therole of the adult protection co-ordinator across two local authoritysocial services departments (the case study) who share adultprotection policies, protocols and procedures but where thespecialist role has only partially been implemented and hasevolved in different ways. It identifies a number of criticalconsiderations for the local implementation of national policy,including the particular model for adult protection specialization,working relationships with district management and care management,decision making and accountability, adult protection case managementand the development of mainstream competence in adult protection.     

Aids and Bereavement

People bereaved by AIDS are likely to be in special need of support by reason of the social situations that accompany this type of loss and the risk of infection in the survivors. Problems associated with grief, depression, and the misuse of medicinal and other drugs are common. Special problems arise when the bereaved are partners, spouses, or parents of the deceased. Issues requiring special attention include emotional overload in both clients and counselors, judgmental attitudes, secrecy, anger, guilt, and the vicious circles that easily arise and can perpetuate problems.     

The Management and Practice of Joint Adult Protection Investigations between Health and Social Services: Issues Arising from a Training Intervention

The implementation of government policy for the protection of vulnerable adults [Department of Health (2000 Department of Health. 2000. No Secrets: Guidance on Developing and Implementing Multi‐agency Policies and Procedures to Protect Vulnerable Adults from Abuse, London: HMSO.  [Google Scholar]) No Secrets] has set expectations for the development of multi‐agency policies and procedures in adult protection in England. Multi‐agency working in adult protection mainly concerns complex cases involving more than one service user or where a number of managers or practitioners are involved. However, these also tend to be the most serious abuse cases where the necessity for effective inter‐agency co‐ordination collaboration between social services authorities (local authorities) and health trusts (NHS) is most acute, especially with the development of partnership working such as in learning disability [Department of Health (2001 Department of Health. 2001. Valuing People: A New Strategy for Learning Disability for the 21st Century, London: Department of Health.  [Google Scholar]) Valuing People]. Moreover, effective collaboration with the police in the conduct of adult protection casework and process is required for cases where criminal offences may have been committed. These demands put high expectations on the professionals involved. Based on a series of joint training interventions between social services and health personnel in Kent, this paper identifies key issues for the effective performance of joint adult protection investigations and maps both the challenges and management and practice competencies required. Potential solutions to the complexities of managing multi‐agency investigations in adult protection were identified with potential relevance to improving adult protection case management and co‐ordination more widely.     

Bereavement as a Psychosocial Transition: Processes of Adaptation to Change

There are many ways of construing the psychology of loss. This paper describes one such model, which enlightens some, but not all, aspects of bereavement and needs to be used alongside other models. Loss is one aspect of psychosocial transition, the psychological change that takes place whenever people are faced with the need to undertake a major revision of their assumptions about the world. The paper focuses on the ways in which people change or fail to change their internal model of the world in the face of emergent events. Examples are taken from bereavement, loss of a limb, and the succession of losses that mark the course of terminal illness. Implications for identifying people at risk and mitigating that risk are outlined.     

Volunteering Hierarchies in the Global South: Remuneration and Livelihoods

VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations - This paper explores volunteering and inequality in the global South through an analysis of volunteering remuneration. We...     

Personality and coping as moderators of work stress processes: Models,methods and measures

Abstract

This article reviews the role of individual differences in work stress processes, with particular reference to personality and coping as moderator variables. Vulnerability/resilience and person-environment fit (congruence) models of moderator effects are contrasted and relevant issues of methodology and analysis are outlined. Personality traits (locus of control, hardiness, Type A, optimism, and neuroticism) that act as moderators of stress/strain relations are reviewed; the characteristics and limitations of available measures are described. Associations between personality and coping, inventories for the assessment of coping, and the dimensions of coping behaviour, are then considered. The implications of structural and transactional models of stress for coping assessment are discussed with reference to dispositional versus situational approaches and other psychometric issues. The need for research into coping flexibility and consistency is emphasized. No attempt is made to provide a comprehensive account of empirical research into individual difference moderator effects, but relevant review articles are cited, together with some recent studies. Finally, several areas which would merit further attention (including specificity of moderator effects, conjunctive and disjunctive patterns, and moderation of relations between objective and perceived stressors) are identified.     

Are we ready for them? Overseas-qualified social workers' professional cultural transition

Developing sociocultural competence in a new country is essential for migrants practising social work within new and distinct cultures. An argument for interventions needed to support the cultural transitioning of a migrant social work workforce is made, informed by findings from a mixed methods study of the experiences of overseas-qualified social workers in New Zealand. One of the main findings relates to migrant social workers' professional adaptation to the new environment. We focus the discussion here on how the perceptions and practices regarding the cultural dimensions of the transition informed their adaptation. Although this is a highly contextual example of social work practice in a foreign setting, the dynamics have equivalents in many international contexts as migration of labour is common globally. We argue that a greater focus on the migrant workforce is required in debates on globalisation. The discussion of the findings will highlight the need for culturally informed interventions to enable an increasingly global workforce to successfully make a professional cultural transition.