Inquiry

The following interview with Dr. Les Roberts, Director of Health Policy at The International Rescue Committee (IRC), was conducted in May 2002. Previously, Dr. Roberts worked for WHO during the Rwandan Civil War of 1994 and at the US Centers for Disease Control and Prevention in Atlanta, both in the Refugee Health Unit and at the National Center for Environmental Health.     

Who Reads Catholic Newspapers? Exploring Readership in a Changing Industry

Newspapers published by Roman Catholic dioceses represent a large and unexplored part of the religious publishing industry. This study attempts to shed light on the challenges these publications face by examining the readership of a diocesan newspaper in a large Catholic diocese in the Mid-Atlantic region of the United States. Based on a comprehensive survey of 24,278 Roman Catholic households from 27 parishes throughout the diocese, this study finds a large gap in readership and engagement between older and younger readers, raising important strategic and pastoral questions for the newspaper in the years to come.     

What innovation managers really do: a multiple-case investigation into the informal role profiles of innovation managers

Over the last fifteen years companies tended to formalise their innovation management activities and to establish formal jobs like the innovation officer, the network manager or the innovation manager. Knowledge of the informal role profiles of these formal roles is still rare. HR and R&D Managers do not know which informal role profile might suit them best, thus having difficulties to assign the best candidates for jobs in innovation management. Researchers cannot help to resolve the problem. Our research answers the question what innovation managers really do, by analysing their tasks, skills and traits, theoretically based on informal role theories. Furthermore, we will analyse how these characteristics change with company size. To provide answers to our research questions we choose a multiple-case study approach. We found, among others, that innovation managers fulfil the role of the relationship and process promotor or a combination of both with the champion, but we also found, that the innovation manager’s roles profile becomes fuzzier with shrinking company size. Our results have practical implications for top management and also HR and R&D managers, enabling them to better select and steer employees in innovation management. Researchers will be able to build on our results because we offer a comprehensive understanding of the informal role profiles of innovation managers based on informal role theories.     

Emotional Climate in a European Problem Area: East Berlin and West Berlin Three Years After Reunification

In autumn of 1992, three years after the unification of Germany, during a period of violent attacks against foreigners, 120 students from East Berlin and West Berlin and 20 foreign students living in West Berlin answered the Emotional Climate Questionnaire developed by de Rivera and Fernandez-Dols. Foreign respondents expressed a positive attitude toward their government/state and believed in prosocial behavior to a greater extent than respondents from East Berlin and West Berlin. Whereas East Berlin students disagreed only somewhat with statements in favor of selfishness and egoism, West Berlin students strongly disagreed with them. We attribute the differences that were found in the answers of the foreign students to their national values. In addition, we regard the differences between the emotional climates of East Berlin and West Berlin as reflecting a climate of instability among East Berliners. We interpreted selfishness as a kind of polarized behavior indicating a climate of instability. A factor analysis revealed 5 factors of an emotional climate: Nation's Future, Just World, Reactive Egoism, Scepticism, and Basic Egoism. The concept of emotional climate is discussed on the basis of the current data.     

Zur Wirkung von Neukunden-Promotions auf Bestandskunden

Service providers frequently offer better deals to prospective customers than they offer to customers who prolong their contracts. The present paper examines the effectiveness of incentives on new customers and, perhaps even more significantly, assesses negative effects on existing customers. To test the hypothesized effects, a series of two experiments was conducted. Results indicate that promotions that are offered exclusively to prospective customers have a negative effect on existing customers, and that this negative effect is stronger for customers with a short relationship age and for those at the end of their contract life-cycle. The unfairness and inequity perceived by existing customers can be substantially reduced if these customers are offered the opportunity to receive a part of the promotion value, while the promotion??s effectiveness to attract new customers remains unaffected.     

Invariant structures of prognosis curves in Forrester's World Dynamics

This paper deals with some results of various simulations with Forrester's World Dynamics. These simulations concern the temporal and quantitative fixing of limits in relation to initial values and deal with the effects of specific table functions in this model. In addition, they also treat the behavior of the curves in approaching the limits.     

TEACHING TOOLS: COOPERATIVE LEARNING IN ECONOMICS

Cooperative learning is a structured, systematic instructional technique in which students work together in small groups toward a common goal. We demonstrate the effectiveness of cooperative learning with an illustrative example for teaching the labor supply curve. Recommendations for introducing the technique, forming groups, the instructor's role during group work, grading and extensions of cooperative learning to other topics are discussed.