消费者导向类型与电商全渠道决策研究

从现实出发，基于不同消费者导向类型研究了电商的全渠道决策问题。首先建立电商单渠道销售的基础模型，并得出最优产品组合、价格和交付时间。在此基础上，给出了消费者为产品导向型和渠道导向型情况下电商采取全渠道决策的条件，得出双渠道产品组合、价格及交付时间的最优决策；并进行了数值验证。研究发现，同一渠道提供的产品其最优价格相同，最优交付时间只和消费者耐心程度及交付成本函数有关。若消费者为产品导向型，仅当双渠道运营成本之差较小且消费者耐心程度较低时，电商进入线下渠道才有利可图，且在线下渠道提供最受欢迎的产品，线上渠道提供剩余产品。若消费者为渠道导向型，电商进入线下渠道必然有利可图，且在线下渠道提供最受欢迎的产品，线上渠道提供所有产品。     

关于邮政编码调整方案的研究

本文分析了现行邮政编码存在的主要问题和现行邮政编码资源的使用情况,提出了调整邮政编码应遵循的基本原则,给出了三种邮政编码调整方案,并对每一调整方案都进行了可行性分析和风险分析,可供决策参考.     

完整服务产品和服务提供系统的设计

文章提出了一种全新的服务设计概念 ,即把完整服务产品和服务提供系统作为一个有机整体来考虑 ,并分析比较了现有的几种服务设计方法 ,在此基础上提出了一种新的服务设计方法。     

A Contingency Approach to Decentralization

After decades of centralization, in 1980 the central government of the Netherlands embarked upon an ambitious project to decentralize the administrative system. It proclaimed a series of general decentralization measures that aimed to improve the performance of the administrative system and to boost local democracy. This article presents the results of research into the effects of these measures. It shows that the decentralization project did not meet the high expectations. This can be explained by the fact that the theoretical framework underlying the decentralization policy was overly simple. The authors present a new framework that represents the contingent character of the effects of decentralization.     

Senior centres in the lives of older Americans: implications for Chinese older adults

As a critical community resource, the senior centre has provided older Americans with a wide array of recreational, nutritional, health, and social service programmes. Funding resources include the Older Americans Act allocations, local organisations and governments, national charities, voluntary associations, and religious associations. The types of programmes offered at a senior centre reflect two models: social agency model or voluntary organisation model. The five most popular programmes are nutrition, health and fitness, recreation, volunteering, and social services. Participation in senior centre activities has positive impacts on the overall well-being of older adult participants. With the rapid growth in the ageing population and improved life expectancy in China, senior centres may serve as a focal point for Chinese older adults by providing a broad spectrum of social services to enhance the well-being of community-dwelling older adults, to support their independence and dignity, and to facilitate ageing in place in later life.     

Access to justice for Aboriginal People in the Northern Territory

This article discusses research in the Northern Territory on Aboriginal civil and family law needs. It is based on focus group discussions and interviews with legal services providers and other associated organisations. The article argues that key areas of legal need involve discrimination, housing, child protection, social security, credit/debt and consumer law problems. It further argues that welfare conditionality, particularly as embodied in the NT Intervention and subsequent Stronger Futures policies, has exacerbated the need for legal assistance and advocacy for Aboriginal people.     

三种运营模式下O2O外卖服务供应链质量努力策略研究

O2O外卖作为"互联网+"时代下的新型餐饮模式，日益受到人们的关注。本文研究的O2O外卖服务供应链由一个O2O外卖平台、一个餐饮商家和一个配送骑手构成。O2O外卖平台决策平台的服务质量努力和服务费用，餐饮商家决策产品价格，骑手决策配送服务质量努力程度，同时会受到来自平台或商家的服务质量激励。通过分析商家配送、平台配送和商家自建平台+配送三种运营模式，分别构建O2O外卖服务供应链成员的利润函数，运用博弈理论，优化得到不同模式下O2O外卖服务供应链成员的最优质量控制策略和最优利润。利用公式推导和对比分析，分别探讨了骑手激励金额上限和市场规模对服务供应链最优策略和最优利润的影响。通过数值仿真，可得结论：服务供应链各成员利润均随着市场规模的增大而增大，随着骑手激励金额上限的增加而先增大后减少。当市场规模较小时，平台配送模式下商家最优利润最大。而当市场规模较大时，商家自建平台+配送模式下商家最优利润最大。     

社会保险经办服务体系改革：机构定位与政策建议

以探讨构建服务型政府形势下社保经办服务体系改革思路为研究目的。通过实证分析方法,分析了当前社保经办服务建设能力不足和管理体制散乱的突出问题;借鉴国际经验,提出加强顶层设计,结合事业单位分类改革,重塑社保公共服务体系的思路。     

中国快递业发展的区域不平衡性测度研究

选取大陆31个省份2007—2014年样本数据,分别测算三区域、八区域分组下快递业发展的不平衡性及极化趋势。研究结果表明:中国快递业发展存在较强的区域不平衡性,且这种不平衡性还呈现不断加大趋势;东中西快递业发展不平衡性明显,总体呈现东部强中西部弱的特点,基尼系数分解结果显示,东中西组间差异为不平衡性贡献了70%以上的份额,同时东部和西部地区内部也存在相当程度的不平衡性;八区域不平衡性也非常明显,总体呈现沿海强内陆弱、东强西弱、南强北弱的基本格局,组间差异贡献了88%左右的份额,就区域内而言,南部沿海和西北地区不平衡性较强,东部沿海、长江中游及东北地区则较为平衡;三区域及八区域分组下快递业不平衡发展均呈现出不断增强的极化趋势。     

Vehicle routing–scheduling for municipal waste collection system under the “Keep Trash off the Ground” policy

This paper investigates the waste collection problem and characterizes the problem as a set-covering and vehicle routing problem (VRP) complicated by inter-arrival time constraints. The study proposes a bi-level optimization formulation to model the split delivery VRP with multiple trips to determine the minimum-distance route. The first stage optimally plans the collection points that cover all residential blocks. The second stage applies a heuristics method to solve the minimum vehicles used and minimum distance traveled for collecting residential waste. This research contributes to model this period VRP and to introduce the heuristics method to solve the problem efficiently. The study is important in laying the groundwork for understanding the possibility of improving the service level of municipal solid waste collection.