令狐楚简论

如何评价令狐楚 ,关涉到唐代历史上的许多重大事件和唐代文学史上的不少重要人物 ,但其生平的诸多方面仍存有含糊不清或是非不明的遗憾。他的文学创作 ,在当时即深受白居易、刘禹锡等著名文学家的推崇 ,而当今的文学史却只是在评论李商隐时才略略提及。本文在史料考辨的基础上 ,力图进一步辨明令狐楚仕履中的是是非非 ,并对其文学成就作一公允的评说。     

Keeping an Uphill Edge

Abstract

Several behaviors in a ski shop were identified as being deficient using Austin's Performance Diagnostic Checklist (2000) and Daniels and Daniels' PIC/NIC Analysis (2004). During a 4-week baseline, 7 cleaning behaviors were monitored and 5 were subsequently targeted in an intervention package using an ABC design. The intervention included: a task clarification session, a posted behavioral checklist, graphic feedback of the group's performance for the previous week, and daily task-specific feedback. Immediately after the checklist was posted, the frequency of employee cleaning behaviors increased 52%. Cleaning behaviors increased an additional 12% after the implementation of daily task-specific feedback. Results suggest the interventions generalized to the 2 cleaning behaviors not mentioned in the task-clarification session.     

基于价值澄清理论的高校思想政治理论课分析

价值澄清理论存在着一定的合理性,批判继承其合理方面对于高校思想政治理论课教学具有重要的意义。基于价值澄清的视角,强调社会主义核心价值体系的引领,实现思想政治理论课教学内容向实际生活的回归、注重学生内在道德冲突的激发,提高学生的道德判断与选择能力,加强课堂教育的行动性,以期增强高校思想政治理论课的教学实效性。     

民事诉讼释明制度的现代启示

当代释明制度体现了当事人司法主体性理念,有助于克服当事人主义模式的弊病,是程序保障的重要举措;建立较为积极的、并且适度的法官释明制度,应当成为制度构建的基调和主导思想.     

价值澄清理论与我国高校德育变革

在当代西方道德教育领域中,价值澄清理论是比较有代表性的道德教育理论之一,它对世界各国的道德教育实践产生了十分广泛的影响。价值澄清理论对我国高校德育变革的启示在于:高校德育要重视学生道德选择能力的培养,强调学生内在道德冲突的激发,追求道德情感与理智、行为的整合统一,注重道德教育理论的实用性和可操作性。     

“How May I Help You?” Improving Telephone Customer Service in a Medical Clinic Setting

The current study was carried out per management request to improve the overall quality of telephone customer service among appointment coordinators in a medical clinic. Exceptional telephone customer service included (a) using a standard greeting, (b) speaking in the appropriate tone of voice throughout the call, and (c) answering every call received by the unit. A preintervention analysis suggested that performance deficiencies resulted from weak antecedents, poor knowledge and skills, and weak performance contingencies. Task clarification, goal setting, feedback, and performance-contingent consequences were combined to improve these customer service behaviors for 20 full-time appointment coordinators at the clinic. The study used an ABÁ reversal design with weekly maintenance and 5-month follow-up observations. Introduction of the multicomponent intervention produced visible improvements in greeting (38% increase) and friendly voice tone (22% increase) behaviors; performance was maintained above baseline levels at 5 months postmaintenance. Abandon rates (the percentage of calls not answered by a live voice) remained fairly stable, on average. Findings support the use of a multicomponent intervention to increase telephone customer service behavior in medical clinic settings.     

论法官释明权

我国民事诉讼制度并没明确规定法官的释明权,在实际中,法官的诉讼指挥权没有限度已在一定程度上造成公正的失衡。在这一情形下,笔者建议引进国外的法官释明权制度。笔者首先分析释明权的含义和限度,然后进一步论证中国引进法官释明权制度的必要性。     

价值澄清理论对高校德育改革的警示

价值澄清理论所倡导的相对主义道德教育,给美国社会带来很大危害。这对新时期多元化背景下的高校德育改革有三点警示:首先,防止无导向德育,在尊重学生主体性的基础上注重价值引导;其次,切忌“教师中立”,充分发挥教师的主导作用;再次,切忌片面性,正确处理一元化和多元化的关系,让一元化居于主导地位,同时要正确处理灌输和自主选择的关系。     

农村公共产品供给体系中的产权明晰问题

在社会主义新农村建设中,农村公共产品的供给对于农村和农业建设至关重要。本文从明晰产权角度分析现行农村公共产品供给体系存在的问题,并给出了一些提高农村公共产品供给效率的新思路。     

中国产权制度的权宜选择

本文根据我国目前多种经济成分并存的现实，阐述了我国现有产权制度的特点，以及产权制度改革的难点，并提出了明晰产权的若干思路．