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Unpaid labour and territorial extraction in digital value networks
Authors:Kelle Howson  Hannah Johnston  Matthew Cole  Fabian Ferrari  Funda Ustek-Spilda  Mark Graham
Affiliation:1. Oxford Internet Institute, University of Oxford, Oxford, United Kingdom;2. School of Human Resources Management, York University, Toronto, Canada;3. Department of Media and Culture Studies, Utrecht University, Utrecht, the Netherlands
Abstract:Production in knowledge and data-intensive industries is powered by work that can, in theory, be done from anywhere, via cloudwork platforms. Cloudwork platforms govern data value chains in distinct ways to concentrate power and extract value at the global scale. We argue that unpaid labour is a systemic mechanism of accumulation in these digital value networks. In this paper we demonstrate how it is tied to platform business models and facilitated by elements of platform governance including monopsony power, a high degree of spatial flexibility in sourcing labour, regulatory unaccountability and digital enclosure. We draw on a survey of 699 workers on 14 platforms in 74 countries to show that unpaid labour is an engine of South–North value extraction, and workers in the global South perform more unpaid labour than counterparts in the global North. Our findings have important ramifications our understanding of the changing international division of labour and platform capitalism.
Keywords:ICT  global commodity/value chains  global production networks  governance  survey
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