| 企业高层管理者内部冲突和解决策略的实证研究 |
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| 引用本文： | 王国锋,井润田.企业高层管理者内部冲突和解决策略的实证研究[J].管理学报,2006,3(2):214-221. |
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| 作者姓名： | 王国锋 井润田 |
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| 作者单位： | 电子科技大学管理学院 |
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| 基金项目： | 中国科学院资助项目
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电子科技大学校科研和教改项目 |
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| 摘 要： | 根据对企业高层管理者的调查结果,分析了高层管理者传记性特征、工作压力及情绪和认知冲突之间的关系。研究发现,随着年龄的增加,高层管理者体验到的工作压力会逐渐减少;学历越高,体验到的认知冲突越多;情绪冲突的增多也会引起认知冲突的增加;工作压力的大小与认知冲突呈正相关关系。另外,高层管理者重视以整合的方式解决冲突,其次也会选择竞争的方式处理冲突。
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| 关 键 词： | 情绪和认知冲突 冲突处理策略 工作压力 文化价值 高层管理者 |
| 文章编号： | 1672-884X(2006)02-0214-08 |
| 修稿时间： | 2005年6月23日 |
Empirical Research on the Conflict Among Top Managers and its Handling |
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| Wang Guofeng,Jing Runtian.Empirical Research on the Conflict Among Top Managers and its Handling[J].Chinese JOurnal of Management,2006,3(2):214-221. |
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| Authors: | Wang Guofeng Jing Runtian |
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| Abstract: | Enterprises in Sichuan Province were investigated.The relationship among demographic characteristics,job stress,cognitive and affective conflict of these enterprises' top managers was analyzed.It was concluded that:(1) the job stress of the top managers would decrease with their ages;(2) the higher the educational levels of the top managers would be,the more they would experience conflict;(3) the increment of affective conflict would lead to the increment of cognitive conflict;(4) the stress of jobs would correlate with cognitive conflict positively and(5) the top managers would be inclined to handle the conflict by integration or completion ways. |
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| Keywords: | affective and cognitive conflict handle job stress cultural value top managers |
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