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A Case Study of Adaptation in a Nonprofit Human Service Organization
Abstract:This paper demonstrates the applicability of political economy theory to understanding adaptation of human service organizations. Through the use of a case study, the paper demonstrates the adaptation that occurred over twenty years in a family service agency. The findings show an organization selecting a particular service niche in which to operate. The findings further demonstrate a specialized clientele, a diversified program style, marked stability in the organization's financial strategy, and a diversified financial style. The major tier of revenue groups was dominated by Purchase of Service Contracts (POSC) which demonstrated volatility in response to changes in the external environment. Implications are drawn from education and practice.
Keywords:Organizational adaptation  non-profit agencies  political economy  organizational life cycle  purchase of service contracts
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