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| 年资对领导者与员工经营绩效的影响——以玉山银行为例 | |
| 引用本文： | 陈震远,杨一峰,陈震武.年资对领导者与员工经营绩效的影响——以玉山银行为例[J].北京邮电大学学报(北京邮电大学学报),2008,10(1):37-42. |
| 作者姓名： | 陈震远 杨一峰 陈震武 |
| 作者单位： | 1. 永达技术学院,资管系,台湾,屏东,90941 2. 树德科技大学,经营管理研究所,台湾,高雄,82445 3. 树德科技大学,运筹管理系,台湾,高雄,82445 |
| 摘 要： | 在金融体系逐渐开放与消费者需求增加的市场环境之下，金融业在短期之内成长迅速。本研究结果提供高层领导决策者，如何规划并重用员工及促进员工发展，并透过员工之心理信任度与满意度，进而正面且有效影响银行之经营绩效。高层决策主管行为效果与员工信任度与满意度及行为绩效皆因员工年资两年以上或两年以下，而产生不同结果。 |
| 关 键 词： | 信任度 满意度 经营绩效 行为绩效 |
| 文章编号： | 1008-7729(2008)01-0037-06 |
| 修稿时间： | 2007年9月26日 |
Effect of working year on leader-member operation performance- Take E.Sun Bank as an example |
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| CHEN Zhen-yuan,YANG Yi-feng,CHEN Zhen-wu.Effect of working year on leader-member operation performance- Take E.Sun Bank as an example[J].Journal of Beijing University of Posts and Telecommunications(Social Sciences Edition),2008,10(1):37-42. | |
| Authors: | CHEN Zhen-yuan YANG Yi-feng CHEN Zhen-wu |
| Institution: | CHEN Zhen - yuan, YANG Yi - feng, CHEN Zhen - wu ( 1 Department of Management Information System, Yung - Ta Institute of Technology and Commerce, Pingtung 90941, China; 2Graduate School of Business and Administration, Shu- Te University, Kaohsiung 82445, China; 3Department of Logistics Management, Shu - Te University, Kaohsiung 82445, China) |
| Abstract: | Along with the opening of the financial market system of Taiwan,the financial operation industry has been growing rapidly since its system makes easier the access to the market entry and participation.The research results show that:(1) both employee development and employment policy are positively associated with their level of trust and satisfaction;(2) both employees' level of trust and satisfaction are positively associated with their operation and behavior performance;(3) both employees' level of trust and satisfaction are all mediators.In other words,through the two mediators,it enhances the positive relationship among employee development and employment policy and their operation and behavior performance;(4) working year plays a moderator role,which moderates the effect of top manager's leadership behaviors,such as employee development and employment policy,on their level of trust and satisfaction and their operation and behavior performance. |
| Keywords: | trust satisfaction operation performance behavior performance |
| 本文献已被 CNKI 维普 万方数据 等数据库收录！ | |