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繁文缛节的起源、特征与影响
引用本文:马亮,孙晓燕.繁文缛节的起源、特征与影响[J].吉首大学学报(社会科学版),2012,33(6):87-95,123.
作者姓名:马亮  孙晓燕
作者单位:1. 西北工业大学人文与经济学院,陕西西安710072; 南洋理工大学南洋公共管理研究生院,新加破6397983
2. 北京市德恒律师事务所西安分所,陕西西安,710065
摘    要:繁文缛节指对组织绩效有害的冗余行政规则、规章和程序。繁文缛节是一种"官僚病",对公共组织绩效危害较大,并在西方公共管理研究领域得到了广泛关注。本文对国际公共管理领域繁文缛节的研究进展进行了综述,概述了繁文缛节的概念与测量、影响因素与作用后果,并明确了未来繁文缛节研究的重要方向与议程。

关 键 词:繁文缛节  公共组织  官僚制  政府绩效  研究综述

On the Sources, Characteristics and Consequences of Red Tape:A Literature Review
MA Liang , SUN Xiao-yan.On the Sources, Characteristics and Consequences of Red Tape:A Literature Review[J].Journal of Jishou University(Social Science),2012,33(6):87-95,123.
Authors:MA Liang  SUN Xiao-yan
Institution:1.College of Humanities and Economics,Northwestern Polytechnical University,Xi ’an,Shaanxi 710072,China; 2.Nanyang Centre for Public Administration,Nanyang Technological University,Singapore 639798) Xi’an Office,Deheng Law Firm,Xi’an Shaanxi 710065,China)
Abstract:Red tape refers to the rules,regulations,and procedures that are harmful to organizational performance. Asthe bureaucratic pathology,red tape is harmful to public organization and has been studied extensively in the Western Public Administration field.The construction,measurement,antecedents,and consequences of red tape are reviewed in the paper,in which we outline the future research avenues and agenda.
Keywords:Red Tape  public Organization  bureaucracy  government performance  literature review
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