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基于TQM和ISO9000的高校教学质量管理
引用本文:李晓青,刘与愿.基于TQM和ISO9000的高校教学质量管理[J].长春理工大学学报(高教版),2007(4).
作者姓名:李晓青  刘与愿
作者单位:厦门大学管理学院 福建厦门361005(李晓青),厦门理工学院 福建厦门361000(刘与愿)
摘    要:从阐述TQM和ISO9000的基本内涵与理念入手,结合高校教学质量管理实际,论述基于TQM和ISO9000的高校教学质量管理新理念:顾客导向,以人为本;三全管理,系统集成;预防为主,持续改进。并对TQM和ISO9000应用于高校教学质量管理存在的困难进行了认真思考。

关 键 词:TQM  ISO9000  教学质量管理

Teaching Quality Management Based on TQM and ISO9000 in Colleges and Universities
Li Xiaoqing,Liu Yuyuan.Teaching Quality Management Based on TQM and ISO9000 in Colleges and Universities[J].Journal of Changchun University of Science and Technology,2007(4).
Authors:Li Xiaoqing  Liu Yuyuan
Institution:Li Xiaoqing1,Liu Yuyuan2
Abstract:Beginning with the discussion of the base essence and the ideas of TQM and ISO9000,the article brings out the new ideas of teaching quality management based on TQM and ISO9000,i.e.,customer-oriented,hu-man-oriented;all involved in the management,system-integrated;putting prevention in the first place,and con-stantly improving the teaching quality.Then,we take a deep consideration about the difficulties of the adoption of TQM and ISO9000 in the teaching quality management in colleges and universities.
Keywords:TQM  ISO9000 Standards  teaching quality management
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