| 知识密集型业务流程中知识管理的实施 |
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| 引用本文： | 陶庆云,樊治平.知识密集型业务流程中知识管理的实施[J].东北大学学报(社会科学版),2006,8(4):257-260. |
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| 作者姓名： | 陶庆云 樊治平 |
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| 作者单位： | 东北大学,工商管理学院,辽宁,沈阳,110004 |
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| 摘 要： | 在综述国内外知识密集型业务流程相关研究的基础上,归纳了知识密集型业务流程的定义与特点,提出了在知识密集型业务流程中实施知识管理的具体步骤,即分析知识密集型业务流程中的流程知识,描述这些流程知识,共享这些流程知识,最终达到知识创新、改进知识密集型业务流程的目的。提出了支持知识管理的措施,通过案例说明了在知识密集型业务流程中实施知识管理的效果和作用。
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| 关 键 词： | 知识密集型业务流程 知识管理 流程知识 知识创新 |
| 文章编号： | 1008-3758(2006)04-0257-04 |
| 修稿时间： | 2005年8月19日 |
Implementation of Knowledge Management in Knowledge-intensive Business Process |
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| TAO Qing-yun,FAN Zhi-ping.Implementation of Knowledge Management in Knowledge-intensive Business Process[J].Journal of Northeastern University(Social Science),2006,8(4):257-260. |
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| Authors: | TAO Qing-yun FAN Zhi-ping |
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| Abstract: | Reviews the researches on(knowledge-intensive) business process at home and abroad and defines the process with its characteristics given.Proposes the steps to take in the implementation of knowledge management of(knowledge-intensive) business process,i.e.,analyzes,describes and shares the relevant process knowledge,and eventually innovates our knowledge to improve the(knowledge-intensive) business process.With the measures proposed to take to support such a knowledge management,a case study is given to reveal the effect and role of knowledge management in knowledge-intensive business process. |
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| Keywords: | (knowledge-intensive) business process knowledge management process knowledge knowledge innovation |
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