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Introduction. Ce que les écrits font au travail
Authors:Gwenaële Rot  Anni Borzeix  Didier Demazière
Institution:1. UMR 8533, institutions et dynamiques historiques de l’économie et de la société (IDHES), université de Paris Ouest Nanterre, 200, avenue de la République, 92001 Nanterre cedex, France;2. UMR 7176, centre de recherche en gestion (CRG), école polytechnique, ENSTA Paris Tech, 828, boulevard des Maréchaux, 91762 Palaiseau, France;3. UMR 7116 CNRS et Sciences Po, centre de sociologie des organisations (CSO), 19, rue Amélie, 75007 Paris, France
Abstract:As is known, large numbers of writings circulate within every kind of professional environment. As a result, there is extensive research on the formats, uses and roles of writings in work. However, the approach taken here is not to describe what is done with writings in work. The central hypothesis rests on a performative vision of writings, one that gives them the power to act, agency. It can be summed up as follows: what do writings “do” to work? Studying work through its writings is a way to connect two dimensions that are too often kept separate: situated activities on the one hand, organizational functions on the other. Indeed, writings are material and robust — though not always lasting — traces of concrete activities, and they provide a handhold for the rigorous analysis of work as close as possible to its conditions of realization. However, writings travel and circulate. They form links between workers, groups, workshops, services, firms, without which production could not take place. They stretch work beyond its source. To track them is therefore to shift the field of enquiry to moments other than the present of the observed situation, and also to other nearby, surrounding workspaces. This brings out the procedural and interactive dimensions of organizations, their integrating capacity. Exploring what writings do to work is therefore not only to place oneself at an intermediate level between situated action and organized action. For the sociologist, it is a way of connecting these two perspectives “on paper”, by embedding the analysis of the actual work in spatially and temporally broader collective actions, and by documenting organizational analysis on the basis of observed work situations. It is a way of contributing to a more extensive ecology of activity, more clearly anchored within its organizational envelope.
Keywords:É  crits  Travail  Organisation  Action situé  e  Action organisé  e
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