工作满意度与工作行为及工作绩效关系研究

工作满意度会影响员工的工作行为及工作绩效,也会对组织绩效造成影响,因此,工作满意度和工作行为及工作绩效的相关性,长期以来就是学术界和实践管理者关注的重点,也是争论的焦点。由布吕热曼等人提出的工作满意度动态模型,为该问题的研究提供了新的视野。该模型将工作满意度划分为五种形式:积极的工作满意度、固定的工作满意和屈从的工作满意、固定的工作不满意、建设性的工作不满意。该模型还详细分析了每种形式的满意/不满意与不同工作行为及工作绩效的关系,这种动态观点对人力资源管理研究和具体管理活动都有较好的指导意义。

A Study of the Relationship Between Job Satisfaction and Job Behavior & Job Performance

Job satisfaction influences not only employee's job behavior and job performance,but organization performance as well.This paper categorizes employee's job behavior into behavior in-role,organizational citizenship behavior and withdrawal behavior.Based on the dynamic view of job satisfaction,this paper classifies job satisfaction into five types,and analyzes the relationship between each kind of satisfaction/dissatisfaction and employee's behaviors in organization as well as job performance,and accordingly,puts forward some advice on human resource management.