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Synchronization of Nonverbal Behaviors in Detecting Mediated and Non-mediated Deception
Authors:Norah E. Dunbar  Matthew L. Jensen  Debra Conly Tower  Judee K. Burgoon
Affiliation:1. Center for Applied Social Research and Department of Communication, University of Oklahoma, 610 Elm Ave. Room 101, Norman, OK, 73019, USA
2. Center for Applied Social Research and Division of Management Information Systems, Price College of Business, University of Oklahoma, Norman, OK, USA
3. Center for Applied Social Research, University of Oklahoma, Norman, OK, USA
4. Center for the Management of Information, University of Arizona, Tucson, AZ, USA
Abstract:
Videoconferencing (VC) is changing the way people communicate in a variety of fields including education, medicine, business, and even interpersonal relationships. In this study, we investigate the effects of the modality of communication, whether through face-to-face (FtF) or VC, on the ability of interactants to develop and maintain nonverbal synchrony. This study is an analysis of 101 interviews between students and professional interviewers in which some of the participants were induced to cheat on a task with a confederate. The results revealed that the VC modality hampered the interactional synchrony of the dyads, especially during the phases of questioning when suspicion-inducing or accusatory questioning was used. For global ratings of synchrony, the greatest impact of modality was for participants whose lies were not sanctioned by the interviewer, suggesting that the VC modality negatively affected the most skilled deceivers. In addition, interactional synchrony improved in the final, accusatory, phase of the interview when subjects confessed, particularly in the FtF modality. The effects of the interviewer and the question type are also discussed.
Keywords:
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