新环境下读者服务的创新

在当前的知识经济时代和信息时代 ,以读者服务工作为核心的高校图书馆 ,面临着新的读者服务环境和信息服务需求的挑战 ,如何在读者服务上有所创新 ,是我们所面临的一个重要且亟待解决的课题。该文从图书馆的服务模式创新、服务环境创新、服务内容与形式创新、服务思路创新、工作人员服务角色创新等五个方面提出了一些观点和看法 ,并针对在具体工作中所遇到的问题 ,提出了解决的办法

Innovation Reader Services of Library under New Environment

The university library focuses on the services for readers.In period of knowledge economy,the university library is confronted by the challenges of service environment and information needs.Innovation service is an important subject and urgent to be solved.This paper provides some advice from five aspects of innovation services,which are the service pattern,the service environment,the service thinking and librarian.It also gives some solutions to the problems in practice.