Diesseits von Coaching Situative Beratung als Führungsaufgabe |
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Authors: | Claudia Eilles-Matthiessen |
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Affiliation: | 1. Willemerstrasse 5, 63067, Offenbach, Germany
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Abstract: | Before coaching: Situational counseling as management function Conflicts, crisis, bullying, weakness or separation: Critical situations for managers are not unusual in day to day business of organizations. Other than an external coach managers in these situations are not acting as professional counselors but as situational counselors. Situational counseling is understood as an organizational role which is activated in normative and critical management situations. There is a characteristic difference to the role of an external professional counselor. Accordingly, the development of competencies for a situational counselor needs its own approach. On the level of organization comprehensive principals for the behavior in critical situations should be developed and agreed by a process of communication. On the level of management development these principals can be transformed into individual strategies and trained. |
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