Complaint as a form of association |
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Authors: | Charles F. Hanna |
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Affiliation: | (1) 207 West Markham Avenue, 27701 Durham, NC |
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Abstract: | Complaining is a common pattern of interaction that can be viewed as a form of association. Our understanding of complaint and other forms of association is enhanced by applying insights from Simmel's formal sociology. The emergence of complaint, like other forms of association, adheres to a general developmental process and has specifiable social consequences. The integrative and disintegrative social consequences of complaint are spelled out. |
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