企业环境下个人获取知识和输出知识能力对组织公民行为影响的研究

很多研究者关注企业组织环境下个体如何获取和输出知识、以及个体获取和输出知识与其前因和结果的关系,但是,这些研究至少在以下两方面有待进一步完善:一是未考察个体获取和输出知识对组织公民行为的作用机制,二是鲜有研究将获取知识和输出知识同时纳入研究范畴中。本研究的目的正是希望针对以上问题,考察企业环境中个体获取知识能力和输出知识能力对于组织公民行为的影响机制。对216个样本的实证研究结果表明,个人获取知识能力能够提升个人组织公民行为,而且这种影响是通过输出知识能力的完全中介作用实现的。本研究结果不仅丰富了个体学习和组织学习的相关理论,而且为企业推动组织学习提供了新的思路:企业管理实践中,只有在组织中对人们"获取知识"和"输出知识"齐抓共管,才能更好地促进个体组织公民行为,更好地建设学习型组织,推动组织的可持续生存和健康和谐发展。

A Study on the Impact of Individual Acquiring Knowledge and Contributing Knowledge Capability on Organizational Citizenship Behavior in Companies

Many researchers have paid a lot of attentions on the way by which individual acquires and contributes knowledge in business organizations and the relationships among acquiring and contributing knowledge, their antecedents and consequences. However, at least two kinds of researches should be improved as follows. First, the impact of acquiring and contributing knowledge on organizational citizenship behavior has not been studied yet. Second, few researches integrate both acquiring and contributing knowledge in one study. The purpose of this paper is to solve the above research questions and explore the impact mechanism of acquiring and contributing knowledge capability on organizational citizenship behavior in business organizations. The empirical study on 216 samples shows that individual acquiring knowledge capability can significantly improve organizational citizenship behavior, and contributing knowledge capability plays a complete mediating role in the relationship between individual acquiring knowledge capability and organizational citizenship behavior. The study makes contributions to theoretical development in the field of individual and organizational learning. The study also provides some new ideas for improving organizational learning in companies. Both acquiring knowledge and contributing knowledge should be emphasized in order to increase organizational citizenship behavior, promote learning organization and therefore develop sustainable and healthy organization.