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AN EXPLORATORY STUDY OF PATTERNS OF PRIORITIES AND TRADE-OFFS AMONG OPERATIONS MANAGERS |
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| Authors: | CARON H. ST. JOHN SCOTT T. YOUNG |
| Abstract: | A survey of 15 firms showed that agreement among operations managers on competitive priorities is related to agreement on long-run strategic trade-off decisions and not to agreement on shortrun trade-offs. Furthermore, intended short-run actions were often in conflict with stated competitive priorities. Use of management-by-objectives linked to performance appraisal was related to agreement on competitive priorities. |
| Keywords: | MANUFACTURING STRATEGY PRODUCTION PLANNING PURCHASING CONSISTENCY IN DECISION MAKING |