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中国3G手机消费者的多维度细分研究
引用本文:李昕,吕廷杰,李海强,王慧贤.中国3G手机消费者的多维度细分研究[J].北京邮电大学学报(北京邮电大学学报),2011(5):66-74.
作者姓名:李昕  吕廷杰  李海强  王慧贤
作者单位:1. 北京邮电大学经济管理学院,北京,100876
2. 中国电信集团移动终端管理中心,北京,100032
摘    要:针对中国消费者的心理需求,结合3G智能手机的新特征,从生活方式和价值观、需求和购买动机两个维度构建了中国3G手机消费者的市场细分模型。首先采用问卷调查收集数据,借助因子分析和K—means聚类分析,得到商务沟通、低价理性、实用价值、新潮体验、简单移动、时尚品位和大众跟随7个细分市场,并对各细分人群的需求特征进行了归纳,其研究结果为3G智能手机终端的设计和营销提供了信息和决策支持。

关 键 词:3G手机  手机消费者  心理需求  购买动机  市场细分

Multi-dimensional Segmentation of 3G Mobile Phone Consumers in China
LI Xin,LV Ting-jie,LI Hai-qiang,WANG Hui-xian.Multi-dimensional Segmentation of 3G Mobile Phone Consumers in China[J].Journal of Beijing University of Posts and Telecommunications(Social Sciences Edition),2011(5):66-74.
Authors:LI Xin  LV Ting-jie  LI Hai-qiang  WANG Hui-xian
Institution:LI Xin1,LV Ting-jie1,LI Hai-qiang2,WANG Hui-xian1(1.School of Economics and Management,Beijing University of Posts and Telecommunications,Beijing 100876,China,2.Mobile Terminal Management Center,China Telecommunications Corporation,Beijing 100032,China)
Abstract:Facing various 3G smart phones with powerful applications,consumers tend to have diverse psychological needs when making purchase decision.Therefore,consumer segmentation is of great significance to both cell phone manufacturers and operators.Based on psychological needs of Chinese consumers,and combing typical features of 3G smart phones,this paper adopted a multidimensional segmentation approach,using two sets of variables: consumer lifestyles and values,and purchasing motivation.Data were collected throu...
Keywords:3G mobile phone  mobile phone users  psychological needs  purchasing motivations  market segmentation  
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