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关系营销视角下的渠道冲突机理与规避研究
引用本文:曹永辉.关系营销视角下的渠道冲突机理与规避研究[J].北京市财贸管理干部学院学报,2008,24(2):20-23.
作者姓名:曹永辉
作者单位:河南科技学院经济与管理学院,河南新乡,453003
摘    要:分销渠道畅通与否,直接影响企业在市场上的竞争能力和经营业绩。因此,正视分销渠道管理中的矛盾冲突,深入分析其特点及产生机制并对症下药,对企业的经营具有重要意义。本文另辟蹊径,从关系营销的视角对其进行了深入的研究。

关 键 词:渠道冲突  机制  规避

Under relational marketing angle of view channel conflict mechanism and elusion
CAO Yong-hui.Under relational marketing angle of view channel conflict mechanism and elusion[J].Journal of Beijing Institute of Finance and Commerce Management,2008,24(2):20-23.
Authors:CAO Yong-hui
Institution:CAO Yong - hui
Abstract:Retails the channel unimpeded or not,affects the enterprise directly in market competitive ability and the management achievement.Therefore,in the facing up to retailing channel management contradictory conflict,ana- lyzes its characteristic thoroughly and has the mechanism and acts appropriately to the situation,has the vital signif- icance to enterprise's management.This article tries another method,has conducted the thorough research from the relational marketing angle of view to it.
Keywords:channel conflict  mechanism  elusion  
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