Das Feuer kleiner Gruppen: Analyse der Entwicklungslogik und -dynamik eines Beratungsprozesses

The spark of small groups: An analysis of the developmental logic and dynamics of a consultancy process In the recent past large group interventions have gained increased attention in the systemic consulting literature. In contrast to this tendency, this paper focuses on the significance and effectiveness of small group interventions in business consultancy.Based on a qualitative analysis of a consultancy process, the effectiveness of small group change processes is documented here: Unlike large groups, small groups not only are far more likely to succeed in developing structures which differ from the existing organizational structures, they moreover are much more likely to develop a strong identity which helps them generate the power necessary for change. Especially in conflict situations and in situations where the pressures that are being put on an organization are increasing, small groups are more likely to maintain their identity, another crucial prerequisite for the initiation of a change process.The paper shows that consultancy systems, which differ in structure from the customer organization, are apt to serve as incubators for the development of strong groups within an organization. These small groups are able to push for organizational changes using conflicts process.