The Relationship Between Counselor Verbal Response Modes and the Working Alliance in Career Counseling

The authors examined the use of counselor response modes in career counseling, including the overall proportion of each response mode and the relationship of each response mode to the working alliance. Participants were 19 counselors‐in‐training and 26 clients in 78 sessions, making this the largest reported study of career counselor response modes. Seventy‐nine percent of the counselor responses were information, paraphrase, or close‐ended questions. None of the categorized counselor responses was significantly and positively related to the working alliance, although counselor self‐disclosure had a significant negative correlation with the alliance. The type of self‐disclosure used was largely irrelevant or self‐deprecating.