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| 和谐社区卫生保健服务评价及满意度研究——以天津社区为例 | |
| 引用本文： | 陈君彦,张慧颖,冯磊,张颖春,陈丽然.和谐社区卫生保健服务评价及满意度研究——以天津社区为例[J].天津大学学报(社会科学版),2008,10(1):64-67. |
| 作者姓名： | 陈君彦 张慧颖 冯磊 张颖春 陈丽然 |
| 作者单位： | 1. 天津大学管理学院,天津,300072 2. 天津市委党校哲学部,天津,300191 3. 天津理工大学环境学院,天津,300191 |
| 摘 要： | 卫生保健服务的建设是和谐社区建设的重要方面。通过文献研究和对天津市社区的抽样调查数据分析，运用因子分析探索影响卫生保健服务的几方面因素，用主成分分析确定权重，最终建立社区卫生保健服务的综合评价模型。同时，通过聚类分析所得结果，分析了城市居民对社区卫生保健服务的满意度状况以及个人经济背景对满意度的影响。 |
| 关 键 词： | 社区保健服务 因子分析 指标体系 聚类分析 满意度 |
| 文章编号： | 1008-4339(2008)01-0064-04 |
| 修稿时间： | 2007年3月27日 |
Evaluation of Health Care Services in Harmonious Community and Degree of Satisfaction——Taking Tianjin as Example |
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| CHEN Jun-yan,ZHANG Hui-ying,FENG Lei,ZHANG Ying-chun,CHEN Li-ran.Evaluation of Health Care Services in Harmonious Community and Degree of Satisfaction——Taking Tianjin as Example[J].Journal of Tianjin University(Social Sciences),2008,10(1):64-67. | |
| Authors: | CHEN Jun-yan ZHANG Hui-ying FENG Lei ZHANG Ying-chun CHEN Li-ran |
| Institution: | CHEN Jun-yan , ZHANG Hui-ying , FENG Lei, ZHANG Ying-chun, CHEN Li-ran ( 1. School of Management, Tianjin University, Tianjin 300072, China; 2. Department of Philosophy, Tianjin Municipal Party School of Communist Party of China, Tianjin 300191, China; 3. School of Environment, Tianjin University of Technology, Tianjin 300191, China) |
| Abstract: | Health care services is an important aspect of the harmonious community construction. Through literature research and sample survey data from Tianjin community, the method of factor analysis was used to explore influencing factors of health care services and the method of principal component analysis was adopted to decide the weight of the indices. Finally the community health care services index system and the comprehensive evaluation model was established. Through results from clustering analysis, it was analyzed the status of overall satisfaction on the various aspects of health care services and impact from personal income back- grotmd on the degree of satisfaction. |
| Keywords: | health care services in community factor analysis index system cluster analysis degree of satisfaction |
| 本文献已被 维普 万方数据 等数据库收录！ | |