Broken-Link Reports from SFX Users: How Publishers,Vendors and Libraries Can Do Better |
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| Authors: | Xiaotian Chen |
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| Institution: | Electronic Services Librarian and Associate Professor, Cullom-Davis Library, Bradley University, 1501W. Bradley Ave, Peoria, IL 61625, USA chen@bradley.edu |
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| Abstract: | AbstractThis study analyzes more than 400 SFX broken-link reports sent by users of an academic library. It raises technical issues regarding OpenURL linking in the handling of special journal volume and issue numbers, journal supplemental issues, embargo release dates, book reviews, DOIs, and other areas. It reports on full-text resources with the most broken links, causes of broken links, and the library's responses to users. It also explores how journal publishers, database vendors, and OpenURL vendors can improve the quality of their products and how librarians can better serve users. |
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| Keywords: | OpenURL link resolver SFX dead links |
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