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When stressors make you work: Mechanisms linking challenge stressors to performance
Authors:M. Gloria González-Morales  Pedro Neves
Affiliation:1. Department of Psychology, University of Guelph, Guelph, Canadagonzalez.morales@uoguelph.camggonzal@uoguelph.ca;4. Nova School of Business and Economics, Universidade Nova de Lisboa, Lisboa, Portugal
Abstract:
Based on previous empirical findings, “challenge stressors” (Cavanaugh, Boswell, Roehling, & Bouderau, 2000 Cavanaugh, M. A., Boswell, W. R., Roehling, M. V., & Boudreau, J. W. (2000). An empirical examination of self-reported work stress among U.S. managers. Journal of Applied Psychology, 85, 65–74. doi:10.1037/0021-9010.85.1.65[Crossref], [PubMed], [Web of Science ®] , [Google Scholar]; Lepine, Podsakoff, & Lepine, 2005 LePine, J. A., Podsakoff, N. P., & LePine, M. A. (2005). A meta-analytic test of the challenge stressor hindrance stressor framework: An explanation for inconsistent relationships among stressors and performance. Academy of Management Journal, 48, 764–775. doi: 10.5465/AMJ.2005.18803921[Crossref], [Web of Science ®] , [Google Scholar]), such as the amount and scope of responsibility, can be loosely considered as “good stressors” that are consistently and positively related to job satisfaction and performance. We introduce the role of appraisal to further examine how challenge stressors are connected to performance. Structural equation modelling analyses using an applied sample of 284 employee–supervisor dyads showed that affective commitment to the organization mediated the relationship between both opportunity and threat appraisal and performance (in-role and extra-role). The mediating role of increased psychosomatic distress was supported only for the relationship between threat appraisal and in-role performance. The findings indicate the importance of taking into account the actual appraisal of “challenge stressors”, as it carries implications for performance, and reveals the key role of affective commitment and induced distress mechanisms in this relationship. In conclusion, “challenge stressors” are not always positively related to performance, but only when they are perceived as opportunities.
Keywords:threat  opportunity  challenge  hindrance  appraisal  performance
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