Building buy-in: The need for internal relationships and informal coalitions |
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Authors: | Marlene S Neill |
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Institution: | Department of Journalism, Public Relations & New Media, Baylor University, One Bear Place #97353, Waco, TX 76798-7353, United States |
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Abstract: | Significant research has focused on influencing senior leadership, and this study offers new insights into building internal relationships and informal coalitions to provide strategic counsel. These strategies involve internal communications, a neglected area of research and practice. The findings are based on in-depth interviews with 30 executives representing multiple departments in four U.S. companies. A new role justifying public relations’ membership in executive decision teams is internal boundary spanning or gathering intelligence internally across business units, and requires public relations to have a seat at multiple decision tables. |
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Keywords: | Public relations Internal boundary spanning Informal coalitions Internal communications |
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