THE ARTICULATION OF WORK THROUGH INTERACTION |
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| Authors: | Juliet M. Corbin Anselm L. Strauss |
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| Affiliation: | San Jose State University;University of California, San Francisco |
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| Abstract: | This paper offers a set of related concepts for analyzing the interactional mechanics of how work is carried out in organizations, and for analyzing the structural/organizational conditions that bear upon work performance. Our analytic discussion centers around four main concepts: (a) articulation, (b) arrangements, (c) the process of working things out, and (d) stance. These concepts directly connect interaction to work and explain why work performance often bogs down and breaks down. |
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