Primary and Secondary Social Services

Summary Against a background of discontent with some aspects of currentorganization of SSDs, a number of criteria for good organizationdesign are offered. Central to these is a questioning of currentassumptions that social workers should normally provide theirservices from generic area offices. In its place a notion ofPrimary (as being those which do demand local neighbourhooddelivery) and Secondary services (as being those which requirea specialized, more concentrated delivery, often in collaborationwith other disciplines) is offered. Detailed suggestions abouthow such a model would look in relation to different clientconditions are made.