研究生教育满意度的影响因素分析——以四川大学为例

在建设人民满意的高等教育的进程中，学生满意度是高等教育办学质量的内在要求。在充分利用四川大学研究生教育满意度调查数据的基础上，对研究生教育满意度进行研究。通过因子分析，发现研究生教育满意度的主要影响因素包括教育支持、专业教育和导师指导三方面。通过均值比较，发现博士研究生教育满意度高于硕士研究生教育满意度。通过回归分析，发现家庭背景、内在求学动机对硕士研究生和博士研究生各方面的满意度都有正面影响，而理科、工科硕士研究生整体满意度较低。为了提高硕士、博士研究生教育的满意度，需要针对不同家庭背景和具体情况的研究生开展差异化的培养与服务。

Factors Influencing Student Satisfaction with Postgraduate Education—— A Case Study of Sichuan University

Student satisfaction is the inherent requirement of higher education quality. Drawing on the ideas and conclusions of previous studies，we carried out an education satisfaction survey and collected data on relevant influencing factors in succession of years (2013-2018). Through the analysis of these data of student satisfaction with the postgraduate education， we found that postgraduate education satisfaction mainly involves three aspects: education support，professional education and supervisor guidance. A comparison of mean value reveals that doctor candidates show a higher satisfaction than master students. Further regression analysis reveals that urban family background and personal motivation have a positive impact on the satisfaction of master and doctor students with all aspects； the overall satisfaction of master students in science and engineering is relatively low， while the professional education and tutor guidance satisfaction of medical students is relatively high. In order to improve student satisfaction with postgraduate education， we suggest carrying out differentiated education support for postgraduate students with different family and personal backgrounds.