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Building relational capital: The contribution of episodic and relational community engagement
Authors:Kim A. Johnston  Anne B. Lane
Affiliation:QUT Business School, Queensland University of Technology, Brisbane, Australia
Abstract:
In this study, we provide evidence of the theorized connection between community engagement and the development of social capital, and the perceived value or worth of relationships among organizations and stakeholders. Using thematic analysis to understand the policy and practice frameworks of community engagement in Australian local government organizations, our analyses reveal two different types of community engagement—relational and episodic—each of which has the potential to contribute to relational dimension of social capital. The study introduces and develops new thinking around the ideas of episodic and relational engagement within the context of community engagement, and their respective contributions to the development of relational capital. Recognizing and identifying episodic and relational community engagement as separate phenomena allows researchers and practitioners to understand the theoretical dimensions of community engagement as a framework for practice.
Keywords:Organization-public relationships  Community engagement  Episodic  Relational social capital
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